Stephen M. Croucher
Despite rises in immigration and attempts to manage immigration, anti-immigrant threat and prejudice remains a major concern at the individual and societal levels, and often surfaces as a key political, economic, and social issue. Research shows anti-immigrant prejudice is widepread. One of the explanatory factors for widespread anti-immigrant attitudes is threat perception. Attitudes towards immigrants and immigration have become less positive amidst the outbreak of the current refugee crises in Europe. This can lead to many anti-immigration demonstrations and to anti-immigration sentiment. Many nonimmigrants worry about the economic burden immigrants pose to society and the potential danger immigrants represent to the dominant culture and society. Overall, research shows that believing people from other cultures are a threat to one’s own culture and survival leads to prejudice and discrimination.
Stephan and Stephan’s integrated threat theory (ITT) offers an explanation to these feelings of threat. ITT proposes that prejudice and negative attitudes towards immigrants and out-groups is explained by four types of threats: realistic threat, symbolic threat, negative stereotype, and intergroup anxiety. Realistic threats are to the physical well-being and the economic and political power of the in-group; symbolic threats arise due to cultural differences in values, morals, and worldview of the out-group; negative stereotypes arise from negative stereotypes the in-group has about the out-group; and intergroup anxiety refers to anxiety the in-group experiences in the process of interaction with members of the out-group, especially when both groups have had a history of antagonism.
Ashley Kennard, Courtney Anderegg, and David Ewoldsen
Knowledge and comprehension are essential components of an individual’s understanding of a health text. Whether reading a health pamphlet or watching a health campaign in the form of a public service announcement (PSA), or watching edutainment programming, individuals gain knowledge about the health topic being discussed. Knowledge, however, can only be retained if the individual can also comprehend the text or video. Often comprehension in a health context focuses on health literacy or the degree to which individuals can process and understand health information in order to make informed health decisions. Health literacy is commonly viewed in terms of the readability (e.g., reading level, complexity) of the health text or script. However, in order for individuals to gain knowledge and use that knowledge appropriately and effectively in making health decisions, individuals need to comprehend or understand what the text is conveying.
Because comprehension is such an important component of gaining and using health knowledge, we must understand how we store health knowledge in memory. A schema is a mental representation that stores knowledge as interrelated pieces of information. Schemas tend to be a fairly static representation of knowledge. A mental model is a more dynamic mental representation in that we use mental models to process, organize, and comprehend incoming information. In a mental model, there is a correspondence between an external entity and the constructed mental model of that entity that allows people to counterfactually manipulate information and engage in problem solving. A situation model is the most contextualized mental representation because it encompasses a specific event or set of interrelated events. There are several ways in which to examine comprehension processes. One way is to examine the most basic level of comprehension by investigating the importance of language and semantic representation of a text. A more complex way to examine comprehension is to view the activation levels of various words or concepts important in creating a representation of the story structure in memory. One model that specifically examines concept activation is the landscape model. The model posits that greater frequency of activation and the strength of activation of a concept determine the concept’s overall activation level. The higher the activation level of a concept in a text or video, the more likely the concept will be included in the mental representation for the text or video and stored in memory. A third way to study comprehension is to examine how concepts change throughout a text and how the concepts relate to one another. The event-indexing model describes how individuals create situation models based on five dimensions of information: time, space, protagonist, causality, and intentionality. Throughout the process of gaining information, the individual updates the situation models for a text on each of the five dimensions. When events have similar dimensions in common, the events are connected in memory; thus, describing health information with similar dimensions in common (e.g., a protagonist the entire way through the text, events happening in the same amount of time) will be better recalled later. Empirical work on comprehension of both text and video messages has demonstrated the landscape model and event-indexing model’s ability to examine comprehension processes based on the format, language, and organization of the information. Health message design can benefit from utilizing these comprehension models to ensure that knowledge is received by the intended audience and comprehended, and thus able to be used in future experiences.
For the past two decades, the Korean Wave has been recognized in many parts of the world, and has articulated dynamic junctures of globalization, regionalization, and localization in the realms of media and popular culture. Due to online media platforms such as streaming services, television content has been diversifying and increasing its transnational circulation. More recently, the outbound scope of K-drama and K-pop has further reached dispersed global audiences, most of whom are not Korean media consumers or fans, thanks to active use of social media, such as YouTube, in transnational media consumption. The Korean Wave can be a meaningful contra-flow in transnational pop culture. Moreover, the Korean Wave is an evolutionary cultural flow, as traced in the history of its growth. The Wave has been experiencing continuities and discontinuities in its stream for years, along with its popularity cycle, and interestingly disjuncture has shaped it differently. A set of studies of the Korean Wave should map out the presence of the Wave in the big picture of cultural globalization, beyond the pre-existing geocultural divisions. The very recent Korean Wave drives not only the flow of various kinds of content and formats but also reciprocal interchanges of diverse levels of human, financial, technological, and cultural elements; this reconstructs implied meanings of the Korean Wave and its globalizing phenomena.
One of the most difficult puzzles of contemporary international relations is how to balance the human rights of freedom of opinion, religion, and expression that are set forth in the Universal Declaration of Human Rights, with calls for criminalization of blasphemy (defamation of God, religion, religious dogmas, personalities, scriptures, and artifacts) on the part of the Organization of Islamic Cooperation (OIC), the League of Arab States, Iran, and other Muslim countries, in the wake of the Iranian Revolution, the terrorist attacks of September 11, 2001, in the United States, publication of Danish and French cartoons that satirized Prophet Mohammad and equated Islam with terrorism, and the Islamist terrorist attack against the French satirical newspaper, Charlie Hebdo, in January 2015.
The question is how to strike a balance between freedom of expression, which includes non-verbal symbolic speech and legal expressive conduct, with calls for respect for religion (in word and deed), as well as the installation of a global, anti-blasphemy regime under international law.
Calls for international criminalization of blasphemy and enactment of global anti-blasphemy laws that would globalize respect for religion under international law began in 1988, when Salman Rushdie, a British-Indian novelist, published the Satanic Verses, an unorthodox narrative of the life of Prophet Mohammad and of Islamic dogma. Iran’s Supreme Leader Ayatollah Khomeini promptly issued a fatwa (religious decree) pronouncing the death sentence on Rushdie. In 2001, Buddhists, art historians, and scholars around the world were horrified when the Taliban destroyed the 1,700-year-old Buddhas of Bamiyan statues in Afghanistan. From 2013–2017, the Islamic State of Iraq and Syria (the Islamic State) went on a rampage, destroying ancient, pre-Islamic, Greco-Roman, Christian, and other monuments in Iraq and Syria. The actions of the Ayatollah, the Taliban, and the Islamic State represent a deployment of the argument of force and coercion rather than the force of argument and dialogue to impose acceptance of religious dogmas, personalities, and narratives.
People of all religious faiths condemned the death sentence passed on Salman Rushdie, as well as the destructive actions of the Taliban and the Islamic State, drawing a distinction between modes of expression—books, cartoons, news reports, and the like—that criticize religion and illegal actions such as religiously motivated intimidation and violence. However, historically, the major religions—Christianity (specifically, the Roman Catholic Church and the Anglican Church), Islam, certain strands of Buddhism, Hinduism, and others—have not made a distinction between protected speech that is critical of religion and illegal actions directed at believers. They have not distinguished between their religion’s beliefs as philosophical worldviews and individual believers as human persons subject to criticism. In Islam, criticism or satirical cartoons of Prophet Mohammad or of Islam, as well as desecration of the Qur’an, are considered offensive actions that constitute insults against all Muslims. Most member countries of the Organization for Islamic Cooperation interpret national and international law as criminalizing all anti-Islamic expressions and call for a global anti-blasphemy regulatory regime. This would be tantamount to a universal, anti-humanist posture that places religious rites and sentiments over human rights. The question is whether putting religion and other metaphysical worldviews beyond the reach of critical examination and scholarly interrogation is consistent with the libertarian values of the Universal Declaration of Human Rights.
Legal interpretations of the human right of freedom of expression and of the politico-theological concept of blasphemy are grounded in specific national, religious, historical, and politico-cultural contexts. These different national and cultural postures toward freedom of expression and blasphemy can be explained by the concept of “establishmentality,” a neologism that describes different politico-cultural mentalities or logics with respect to the role and place of religion in the life of the state, the law, and the public sphere. In Muslim countries with constitutional or statutory state religions—Iran, Pakistan, Saudi Arabia, Egypt, the Maldives, and others—the penalty for blasphemy is death. Blasphemy is also criminalized in the rest of the Middle East. In Western countries with established (state) religions—the United Kingdom and Scandinavia—blasphemy laws have either been repealed or are not being enforced. By way of contrast, the United States has an anti-establishmentarian constitutional regime. The First Amendment is a charter of negative rights that forbids the establishment of religion (creation of a state religion). In the last few years, the Organization of Islamic Cooperation and the Arab League have put pressure on the United Nations to ban blasphemy and institute a regime that puts region and religious sentiments above criticism. The danger is that the establishment of a universal anti-blasphemy right grounded in the theological concept of respect for religion would be clearly at variance with the freedom of opinion, religion, and expression provisions of the Universal Declaration of Human Rights.
Matthew Bost and Matthew S. May
Michael Hardt and Antonio Negri are among the most powerful theorists of communication and social change under present-day global capitalism. In their Empire trilogy and other individual and collaborative works, Hardt and Negri argue for the fundamentally communicative nature of contemporary power. Their analyses demonstrate the ways that media technology, global flows of finance capital, and the contemporary shift to economies based on information and affective or emotional labor create new, more complex networks of oppression and new possibilities for more democratic social change. Hardt and Negri’s work, therefore, shifts the focus of critical communication and cultural theory from attaining or challenging political power within the nation-state and invites scholars to rethink sovereignty as empire: an interconnected global phenomenon appertaining to capitalism in the late 20th and early 21st centuries. They furthermore reimagine dissent as a constitutive process of resistance and mutual aid through which the multitude simultaneously withdraws from empire and composes itself through the social communication of struggles across time and space. Hardt and Negri’s work has been taken up in communication studies to theorize the materiality of communication; the labor performed in cognitive, communication, and service industries; contemporary media audiences and reception; and historical and contemporary social movements, from the Industrial Workers of the World to the Arab Spring and Occupy Wall Street.
The international mobility of people and migration flows are critically influenced by differences in per capita incomes, real wages, job opportunities, institutional capacities and living standards across nations and cities. Its dynamics are shaped by social networks and regulated by the migration policies of receiving countries. International migration represents around 3.3% of world’s population; up from 2.7% in 1995. It is composed mainly of working-age people, with men and women migrants being in roughly equal numbers. Historically, the globalization process of the late 19th and early 20th centuries was also accompanied by large migration flows, mostly, from the “Old World” (Europe) to the “New World” (United States, Canada, Argentina, Australia, and other countries in the Global South). Starting in the 1980s migration has increased relative to a rise in total population, although the share of international migration to total population was, on average, higher in the first wave of globalization of the 1870–1914 period.
Main substantive topics and new themes in the field of international migration include: (a) the motivations and determinants of the international mobility of the wealthy (High-Net Worth Individuals, HNWIs), a largely unexplored topic in the literature of international migration; (b) the international migration of talent (high-skills, educated, and gifted people), (c) the linkages between the mobility of talent and the mobility of capital and their evolution over time affected by macro regimes and international conditions, (d) The relation between macroeconomic and financial crises (e.g., the 2008–2009 crisis), stagnation traps and immigration flows, (e) the influence of international migration on inequality within and between countries, and (f) forced migration, displaced population and humanitarian crises, following war, violence, persecution, and human rights violations.
In 2009, one of the most powerful executives in the world, Goldman Sach’s CEO Lloyd Blankfein, asserted that his firm was “doing God’s work.” This comment was made in the wake of the worst financial crisis since the 1930s, a crisis that Goldman Sachs and other U.S. and European investment banks played important roles in creating. The comment’s audacity did not escape notice, raising eyebrows even in the mainstream news media given its historical situatedness at the tail end of the crisis. Although Blankfein’s comment was coded negatively in the cultural consciousness, it was also represented as iconic of the culture of Wall Street’s “Masters of the Universe,” as referred to in the popular vernacular. Blankfein’s comment is deployed to illustrate the conceptual models and methodologies of those fields of study known as critical and cultural organizational communication research. These closely coupled but distinct fields of study will be delimited with special attention to their objects of investigation and methodological deployments using this example.
Cultural and critical organizational communication represent closely coupled fields of study defined primarily by their phenomena or objects of study—organizational communications. Scholarship maps and analyzes communications to understand how organizations are constituted through communications that decide organizational policies, programs, practices, and values. Typically, organizational communications include all formal and informal signifying systems produced by members of the particular organization under investigation. Cultural approaches to organizational communication emphasize how these communications produce meaning and experience, while critical approaches address the systemic and historically sedimented power relations that are inscribed and reproduced through organizational communication signifying systems.
Organizational communication scholarship from a cultural approach would ordinarily seek to represent the organizational culture primarily using ethnographic methods aimed at disclosing an organization’s employee articulations, rituals, performances, and other circulations of symbol systems in the course of workaday life. However, the challenges to accessing Goldman Sach’s hallow grounds might defeat even the most intrepid ethnographer. Lacking direct access to the day-to-day practices and experiences of investment bankers, challenges of access to work-a-day spaces have encouraged researchers to adopt rhetorical and/or discourse analytical methods to understand the culture as represented in available cultural texts, such as internal communications, press announcements, available corporate policies, shareholder reports, and so on. Ethnographies of communication and rhetorical/discourse analysis together represent the primary nonfunctionalist methodologies commonly used to study how organizational meanings are produced, disseminated, and transformed.
Across disciplines, organizational cultural analysis, particularly when pursued ethnographically, is typically rooted in an interpretive tradition known as verstehen, which understands meaning as agentively produced through a temporally emergent fusion of subjective horizons. Culture is therefore regarded as emergent and is believed to be actively constructed by its interlocutors, who are afforded great agency within the tradition of verstehen. The emergent aspects of culture are fertile and seed subcultures that produce novel cultural performances as members delineate symbolic boundaries. Power is regarded by this tradition as largely visible to the everyday interpretive gaze, although admittedly fixed in institutions by rules, roles, and norms. The relatively visible character of institutional power hierarchies is believed to beget open conflict when disagreement exists over the legitimacy of power relations. Power is believed to circulate visibly and is thus subject to re-negotiation. This emergent and negotiated social ontology encourages researchers to adopt a pluralist view of power and a more relativistic approach to evaluating the social implications of specific organizational cultures. However, the Blankfein example raises complex moral questions about organizational cultures. Does everyone at Goldman Sachs really think they are doing God’s work? If they do, what does that actually mean, and is it a good thing for society given the firm’s demonstrable appetite for risk? More deeply, what are the conditions of possibility for the CEO of one of the world’s most powerful organizations saying that his firm is pursuing God’s work?
Critical organizational communication adopts the methods of verstehen, in addition to methods from other critical traditions, but interjects ethical interrogation of systemic inequities in access to power and resources that are found across many social institutions and are deeply embedded historically. For example, a critical scholar might interrogate whether Goldman Sach’s cultural exceptionalism is found across the financial sector’s elite organizations and then seek to explore the roots of this exceptionalism in historical event and power trajectories. The critical scholar might address the systemic effects of a risk-seeking culture that is rooted in the collective belief it is doing God’s work. Critical organizational communication research seeks to understand how organizational communications naturalize or reify particular organizational interests, elevating them above the interests of other stakeholders who are consequently denied equitable opportunities for agency.
Cultural and critical organizational communication studies have prioritized various discourse-based methodologies over the last 20 or so years. The challenges with ethnographic access may have helped drive this shift, which has been decried by those who see discourse analysis as too disconnected from the daily performances and meaning-makings of organizational members. However, the primary challenge facing these fields of study is the one long recognized as the “container metaphor” (Smith & Turner, 1995). The study of organizational communication too often represents its field of study as a self-contained syntagm—a closed signifying system—that too narrowly delimits boundaries of investigation to communications produced in and by particular organizational members with less examination of the material and symbolic embeddedness of those organizational communications within a wider social milieu of networked systems and historically embedded social structures. In essence, organizational communication has struggled to embed its observations of discrete communications/practices within more encompassing and/or networked social systems and structures.
Myra Washington and Kent A. Ono
Race is important within U.S. society and globally. However, race also plays a significant role in communication, and research on its influence cuts across every conceivable area of the field, ranging from rhetoric to organizational communication to film studies to health communication. Race is discussed so much within communication that this article, although expansive, cannot refer to all the important work that has been done. Research on race and communication considers a broad range of racial, multiracial, and ethnic groups. Scholarship also ranges from more applied research to purely theoretical work.
Critical and cultural studies work has significantly affected the way scholars think about communication and race. Specifically, concepts developed and explored have provided new lenses through which to understand communication and race. Nationalism, for example is significant. A nation is a collectively shared and discursively constructed identity. In thinking about nations as imagined communities cultural ties (such as language, ethnicity, and shared memories) are part of that identity. For racially marginalized groups, a nation may be a political organization at the same time as it is a collectively identified political group based on racial ethnic ties, ancestry, or simply politics. The concept of transnationalism, on the other hand, relates to cross or “trans” national relations, ties, and processes, processes that globalization has accelerated and strengthened, such as the movement of capital, media, and people which in turn has shaped local happenings and vice versa. When coupled with nationalism and transnationalism, race plays a mediating role, helping to govern and regulate people, relationships, and sometimes the very reason for relationships existing.
Celeste M. Condit and L. Bruce Railsback
Whether understood as a set of procedures, statements, or institutions, the scope and character of science has changed through time and area of investigation. The prominent current definition of science as systematic efforts to understand the world on the basis of empirical evidence entails several characteristics, each of which has been deeply investigated by multidisciplinary scholars in science studies. The aptness of these characteristics as defining elements of science has been examined both in terms of their sufficiency as normative ideals and with regard to their fit as empirical descriptors of the actual practices of science. These putative characteristics include a set of commitments to (1) the goal of developing maximally general, empirically based explanations certified through falsification procedures, predictive power, and/or fruitfulness and application, (2) meta-methodologies of hypothesis testing and quantification, and (3) relational norms including communalism, universalism, disinterestedness, organized skepticism, and originality. The scope of scientific practice has been most frequently identified with experimentation, observation, and modeling. However, data mining has recently been added to the scientific repertoire, and genres of communication and argumentation have always been an unrecognized but necessary component of scientific practices. The institutional home of science has also changed through time. The dominant model of the past three centuries has housed science predominantly in universities. However, science is arguably moving toward a “post-academic” era.
Joel Iverson, Tomeka Robinson, and Steven J. Venette
Risk can be defined using a mathematical formula—probability multiplied by consequences. An essential element of risk communication is a focus on messages within organizations. However, many health-related risks such as Ebola extend beyond an individual organization and risk is better understood as a social construction cogenerated within and between systems. Therefore, the process is influenced by systemic and supra-systemic values and predilections. Risk from a structurational perspective allows an understanding of the public as well as organizational responses to risk. Structuration theory provides a useful lens to move beyond seeing organizations as something that flows within an organization to understanding how organizations are enacted through communication. Structuration theory articulates the connections between systems and structures through the action of agents, whose practices produce and reproduce the rules and resources of social life. Within the structuration tradition, organizational communication scholars have shifted to an understanding of the communicative constitution of organizations (CCO). Specifically, one of the theories of CCO is the Four Flows Model. The four flows highlight the ways people enact organizations and provide a means to analyze the various ways communication constitutes organizations. The four flows are membership negotiation, activity coordination, reflexive self-structuring, and institutional positioning. Membership negotiation enacts the inner members and outsiders at a basic level including socialization, identity, and assimilation. Activity coordination produces collective action around a specific goal. Reflexive self-structuring is the decentralized enactment of structures for the organization through the communication of policies. Institutional positioning covers the macro-level actions where people in the organization act as an entity within the environment.
When considering the public reaction to Ebola, a simple way to evaluate risk perception is the intersection of dread and control. The U.S. public considered Ebola a serious risk. From a structuration perspective, the viral nature of twitter, media coverage, and public discussion generated resources for fear to be exacerbated. Structuration theory allows us to position the risk beliefs as rules and resources that are reproduced through discourse. The organizational implications fall primarily into the two flows of institutional positioning and reflexive self-structuring. For institutional positioning, U.S. healthcare organizations faced general public dread and perceived lack of control. Within the United States multiple policies and procedures were changed, thus fulfilling the second flow of organizational self-structuring. The Ebola risk had a significant impact on the communicative constitution of health-care organizations in the United States and beyond. Overall, risk is communicatively constituted, as are organizations. The interplay between risk and health-care organizations is evident through the analysis of American cases of Ebola. Structuration theory provides a means for exploring and understanding the communicative nature of risk and situates that risk within the larger systems of organizations.
Allison E. Betus, Michael K. Jablonski, and Anthony F. Lemieux
Terrorism employs violence or the threat of violence to diffuse and amplify messages to an audience beyond the immediate target or victim of an attack. Violent acts initiate media coverage, as well as word-of-mouth transmission, functioning as a gateway that draws attention to the terror group and its messages in a manner that increases the salience of the communication; then media provides additional information contextualizing the original act. Media coverage may make the group initiating the communication look more dangerous or powerful than is warranted.
Terrorist communication strategy involves a noteworthy violent act, or threat thereof, that secondarily communicates with multiple audience groups. One audience may be supporters of the terror group who construct identity from the violent act as well as from grievances that the group seeks to advertise. Another may be outgroups sympathetic with the substance of communicated messages. Still another may be foreign countries, which may provide a sense of legitimacy to the actions of the group.
A violent group successfully portrayed as victimized will solidify ingroup cohesion and outgroup hostility while justifying the use of violence as a moral consequence of circumstances. Terrorists often dehumanize the outgroup by stereotyping them in ways they argue will justify violence. People sympathetic with the dehumanization of the outgroup may provide support without actually joining in the perpetration of terror. Some may be radicalized by communication produced by terrorists, such as on social media, to become actors themselves. Counter-terror tactics may disrupt intergroup communication, thus interfering with recruitment or operational capabilities of those supporting or engaging in terrorism.