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International Social Welfare: Organizations and Activities  

Doreen Elliott

The major international governmental and nongovernmental organizations and their activities are discussed with reference to their global co-coordinating, advocacy, service, and research ... More

Leadership and Leadership Development  

James Woolever and Jim Kelly

Online publication date:
May 2014
The study of leadership has a long history in disciplines outside of social work. Theorists have struggled with a myriad of definitions of leadership, as well as trait, behavioral, and ... More

Leadership, Foundations of  

Darlyne Bailey, Katrina M. Uhly, and Jessica Schaffner Wilen

Online publication date:
Jun 2013
The concept of leadership has evolved from focusing on innate abilities, to learned skills, to recognition that leadership is composed of both skills and abilities. Recently, theorists and ... More

Logic Models  

Craig Winston LeCroy

Logic models have become a critical feature of program planning and evaluation. Using a logic model framework provides a visual summary that shows the relationship between the program’s ... More

Macro Practice Competencies  

Dorothy N. Gamble and Tracy M. Soska

Online publication date:
Oct 2013
“Macro practice” is identified as social work with communities, organizations, and inter- and intra-organizational groups engaged in progressive maintenance or change strategies. Social ... More

Management: Overview  

Rino J. Patti

Online publication date:
Jun 2013
This entry provides a broad introduction to management or administration, one of the methods of practice employed by social workers to achieve professional and organizational objectives. ... More

Management: Practice Interventions  

Kristina Jaskyte

Online publication date:
Jun 2013
This entry reviews major intraorganizational and extraorganizational management strategies found in the prescriptive as well as empirically based literature that promote organizational ... More

Management: Financial  

Roger A. Lohmann and Nancy Lohmann

Online publication date:
Jun 2013
There has been a quiet revolution in financial management practice in social agencies in recent decades, symbolized by the transition from fund to enterprise accounting and increasing ... More

Management: Human Resources  

Michàlle E. Mor Barak and Dnika Jones Travis

Social work organizations depend on a well-trained and responsive workforce to provide quality services. Human resource management (HRM) refers to the design of formal systems that ensure ... More

Management: Quality Assurance  

John Poertner

Online publication date:
Jun 2013
Quality assurance (QA) is a widely accepted management function that is intended to ensure that services provided to consumers meet agreed upon standards. Standards come from professional ... More

Management: Volunteers  

Eleanor L. Brilliant

Online publication date:
Jun 2013
Volunteer activity is linked to the concept of American democracy; it is also the source of early social work in the nineteenth century. Volunteering is action taken by personal choice and ... More

Medicaid and Medicare  

Victoria M. Rizzo and Rebekah Kukowski

In 1965, Titles XVIII and XIX of the Social Security Act were passed, creating Medicare and Medicaid and laying the foundation for US healthcare policy. Medicare was originally created to ... More

Mentoring and Coaching  

Fariyal Ross-Sheriff and Julie Orme

Online publication date:
Mar 2017
This article provides a synopsis of mentoring and coaching, with a focus on the importance of mentoring in academia. Although there are considerable differences between mentoring and ... More

Organizational Change in Human Service Organizations  

Thomas Packard

Online publication date:
Jun 2013
This article presents an overview of the field of organizational change as it applies to human service organizations (HSOs). It offers definitions, conceptual models, and perspectives for ... More

Organizational Learning  

Yekutiel Sabah and Patricia Cook-Craig

Online publication date:
Jun 2013
The professional commitment of practitioners in a changing society requires them to continuously acquire new professional knowledge. Since robust and relevant knowledge is often in short ... More

Organizations and Associations  

Bradford W. Sheafor

In U.S. society, individuals are designated “professional” when they meet the requirements for a profession. However, professions are developed and maintained through various professional ... More

Organizations and Governance  

Tom Holland

Online publication date:
Jun 2013
Most social service organizations are identified by the U.S. Internal Revenue Service as nonprofits, designated as 501c3 organizations. They are overseen by governing boards, which ensure ... More

Outcome Measures in Human Services  

Jennifer L. Magnabosco

Throughout history, measuring outcomes has been a goal and priority in the human services. This entry chronicles the history of outcomes measurement in the human services in the United ... More

Privatization  

Andrew Dobelstein

Online publication date:
Jun 2013
Privatizing social services has taken a new turn as America enters the 21st century. Although it was once possible to separate private and public social services, the growing trend toward ... More

Privilege  

Cheryl L. Franks and Marion Riedel

Privilege is the invisible advantage and resultant unearned benefits afforded to dominant groups of people because of a variety of sociodemographic traits. Privilege provides economic and ... More

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