Richard M. Grinnell Jr., Yvonne A. Unrau, and Peter Gabor
This entry discusses how four types of program evaluations can be used in social service programs: (a) needs assessments, (b) process evaluations, (c) outcome evaluations, and (d) cost-efficiency evaluations. The future of program evaluation within the social work profession is also discussed along with various trends.
Rosalyn M. Bertram
This entry presents frameworks for implementing effective services. When service organizations understand and work through implementation frameworks, programs can achieve targeted fidelity and client outcomes in a sustainable manner while enhancing practitioner competence and confidence, and improving organizational culture and climate. These frameworks should be but are not yet infused throughout social work curricula. They provide a practical and conceptual bridge for supporting effective delivery of evidence-based or empirically informed practices.
Social enterprise is a management practice that integrates principles of private enterprise with social sector goals and objectives. Social enterprise is a relatively new type of social work macro practice and includes a variety of sustainable economic activities designed to yield social impact for individuals, families, and communities. Despite the increased popularity of social enterprise scholarship, social work is visibly absent from it. Social enterprise is a field that promises to harness the energy and enthusiasm of commercial entrepreneurship combined with macro practice to address many long-standing social issues. Despite being a popular practice phenomenon, empirical research on social enterprise is still quite nascent, indeed: only a few empirical articles on the subject have thus far appeared in academic journals, and even fewer in social work journals. This article provides an overview of social enterprise, and the potential for synergy between social enterprise, the social work profession, and education.
Jon Simon Sager
Social planning emphasizes the application of rational problem-solving techniques and data-driven approaches to identify, determine, and help coordinate services for target populations. Social planning is carried out by a myriad of organizations—from federal agencies to community organizations—attempting to solve problems ranging from child welfare to aging. The advantages and disadvantages of this empirically objective data-driven approach, including different forms, will be discussed along with past, current, and future trends within the field of social work.
Philip R. Popple
Formal or institutional social services began in the United States in the late 19th century as a response to problems that were rapidly increasing as a result of modernization. These services were almost entirely private until the Great Depression in the 1930s when the government became involved via provisions of the Social Security Act. Services expanded greatly, beginning in the 1960s when the federal government developed a system wherein services were supported by public funds but provided through contracts with private agencies. This trend has continued and expanded, resulting in a uniquely American system wherein private agencies serve as vehicles for government social service policy.
Understanding both public and private welfare expenditures is necessary to appreciate the full scope of a social welfare system. This entry examines spending in four major areas of social welfare policy (health, medical, and nutrition; retirement and disability insurance; income maintenance and welfare; and education), comparing the public and private sectors. While expenditures for both sectors are increasing, private expenditures are not increasing as a percentage of total costs, despite efforts to privatize social welfare. This may change in the future if military costs continue to siphon governmental costs away from social welfare expenditures.
John A. Yankey and Vera Vogelsang-Coombs
Strategic planning is a key management process in nonprofit organizations and a collaborative methodology for addressing complex community needs. This entry presents an overview of strategic planning, with dual emphasis on the content and format of the final product. It highlights phases and steps in the planning process, along with trends and directions for such planning in the future. Despite its increased use, however, confusion and skepticism about the value of strategic planning remain. Therefore, we describe specific approaches that have yielded good results.
Supervision of students and practitioners has been important to social work since its earliest evolution as a recognized profession. Central to the process is the idea of one professional with more knowledge, skill, and experience guiding the practice and development of another with less. The four content areas of supervision usually include direct practice, professional impact, job management, and continued learning. There are a number of supervision models, and most emphasize a positive supervisor–supervisee working relationship, a parallel process, and the importance of cultural competency. The emergence of Evidence-Based Practices and Trauma-Informed Practices has also influenced supervision. The contemporary context of social work supervision offers both opportunities and challenges to clinical supervision.
John G. McNutt
Information technology has had a profound effect on social work practice with larger systems. These tools improve traditional practice and allow new forms of practice. This entry reviews the use of technology in macro social work practice. It examines the role of technology in social administration, community practice, and social policy practice; discusses current practice and tools and discusses the challenges faced in the use of technology in macro practice.
Online therapy is the delivery of supportive and therapeutic services over the Internet. Online therapy offers the advantages of convenience and increased access to services. Service delivery may be problematic due to ethical concerns and legal liability. Limited research supports the efficacy of online therapy for a variety of health and social concerns. Increased use of the Internet by consumers and human service agencies will likely see growing use of online therapy and require training for workers and development of new policies and procedures for online service delivery.
Lauren B. Gates
Vocational rehabilitation (VR) services, provided through a jointly funded state–federal rehabilitation system and available in each state, help people with disabilities prepare for, secure, and sustain employment. Since 1920, VR Programs have helped 10 million individuals with disabilities reach employment. Anyone with a mental or physical disability is eligible for VR services. While a range of services is provided, the services most consistent with VR goals are those, such as supported employment, that promote full integration into community life. Social workers are essential to community-based VR services; however, a challenge for the profession is to assume new roles to meet best practice vocational standards.
Workers' Compensation is a form of social insurance financed and administered by each of the 50 states, the federal government (for federal workers), and the District of Columbia that protects workers and their families from some of the economic consequences of workplace-related accidents and illnesses.