The arts have played a major role in the development of management theory, practice, and education; and artists’ competencies like creativity, inventiveness, aesthetic appreciation, and a design mindset are increasingly vital for individual and organizational success in a competitive global world. The arts have long been used in teaching to: (a) explore human nature and social structures; (b) facilitate cognitive, socioemotional, and behavioral growth; (c) translate theory into action; (d) provide opportunities for professional development; and (e) enhance individual and systemic creativity and capacities for change. Use of literature and films are curricular mainstays. A review of the history of the arts in management teaching and learning illustrates how the arts have expanded our ways of knowing and defining managerial and leadership effectiveness—and the competencies and training necessary for them.
The scholarship of management teaching is large, primarily ‘how-to’ teaching designs and the assessments of them. There is a clear need to expand the research on how and why the arts are and can be used more effectively to educate professionals, enable business growth and new product development, facilitate collaboration and team building, and bring innovative solutions to complex ideas. Research priorities include: the systematic assessments of the state of arts-based management teaching and learning; explorations of stakeholder attitudes and of environmental forces contributing to current educational models and practices; analyses of the learning impact of various pedagogical methods and designs; examining the unique role of the arts in professional education and, especially, in teaching for effective action; mining critical research from education, psychology, creativity studies, and other relevant disciplines to strengthen management teaching and learning; and probing how to teach complex skills like innovative thinking and creativity. Research on new roles and uses for the arts provide a foundation for a creative revisiting of 21st-century management education and training.
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The Arts and the Art and Science of Management Teaching
Joan V. Gallos
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Design Thinking in Business and Management: Research History, Themes, and Opportunities
Jarryd Daymond and Eric Knight
Design thinking is a human-centered, innovation-focused problem-solving approach that employs various tools and methods for creative purposes. It is a dynamic process and often prioritizes the needs and experiences of people while considering both technical and economic aspects of a solution. The prominence of design thinking in practice has seen its use move beyond product development teams to take a more central role in shaping how organizations approach problems, develop strategies, build capabilities, and drive cultural change. It is common for organizations to employ executives with a specific focus on design, and traditionally “nondesign” organizations increasingly build, buy, or borrow design capabilities. The utility of design thinking stretches beyond organizational outcomes, with educators and employers recognizing that understanding and proficiency in design thinking is a valuable and transferrable skill. A rich scholarly tradition in design sciences and engineering underpins design thinking. These traditions provide the foundational understandings of problem definition and need-finding, information gathering and analysis, and creative expression and ideation, from which design thinking gained prominence. Although not often acknowledged in contemporary scholarship, design thinking research builds on these traditions and offers unique perspectives on the practice of design thinking and its theoretical underpinnings: The cognitive perspective focuses on how unique ways of thinking shape the practice of design thinking; the instrumental perspective attends to how design thinking is done, including the methods or tools used in design thinking; and the organizational-level perspective concerns the implementation of design thinking in organizations and its influence on organizational culture and capabilities. While the various research traditions preceding design thinking are receiving greater attention in contemporary research, rich insights from these established fields offer deep theoretical knowledge to develop several promising research areas. These avenues for future research include how design thinking can inform the redevelopment of services and customer experiences, tackle societal challenges, and build capabilities to benefit communities and society more generally.
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Micro-Foundations of Institutional Logic Shifts: Entrepreneurial Action in Response to Crises
Trenton Alma Williams
Institutional logics shape how actors interpret and organize their environment. Institutional logics include society’s structural, normative, and symbolic influences that provide organizations and individuals with norms, values, assumptions, and rules that guide decision-making and action. While institutional logics influence individuals and organizations, they do not exist/form in a vacuum, but rather are instantiated in the practices and patterned behaviors of actors who act as carriers of logics in specific contexts. Given the dynamic interaction between institutional logics and individual/organizational actors, research has begun to explore the micro-level processes that influence institutional logic changes to help explain how and why those who are shaped by an institution enact changes in the very context in which they are embedded. Thus, the formation and changing of institutional logics involve precipitating action—which can include entrepreneurial action. Entrepreneurial action—especially in moments of crisis (e.g., when there is a disruptive event, natural disaster, or external feature that disturbs the status quo), can function as a micro-foundation for institutional logic shifts. An entrepreneurship model of dominant logic shifts therefore reveals how crises induce sensemaking activities that can influence shifts in how actor’s see the world, which in turn motivates the pursuit of entrepreneurial opportunities. Significant disruptions, such as environmental jolts, have a triggering effect in enabling individuals to problematize previously held beliefs and logics, allowing them to temporarily “step out of” status quo institutional logics. With prior beliefs and logics problematized, individual decision-makers become open to seeing new interpretations of their surroundings as it is and as it could be. Therefore, actors shift their dominant way of seeing the world (e.g., dominant logic) and then enact this new logic through ventures that, ultimately, can shift and alter institutional-level logics. Therefore, an entrepreneurship model of dominant logic shifts serves as an explanation for how broader institutional logics may shift as a result of the interaction between entrepreneurial action and the environment following a major disruption.
