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Article

A Practice-Based View of Innovation Adoption  

Rangapriya Kannan and Paola Perez-Aleman

Innovation adoption is challenging at both intra-organizational and interorganizational levels. Several decades of innovation adoption research have identified various barriers at both levels. Intra-organizational barriers are often related to the characteristics of the innovation, adopters, managers, environment, and ecosystem but can also include an incompatibility with an organization’s strategy, structural impediments, organizational resource constraints, a lack of fit of the innovation with an organizational culture and climate, decision making challenges, a lack of integration with an organization’s knowledge management, human resource management practices, dynamic capabilities, and active innovation resistance from customers. Interorganizational barriers include uncertainty with learning and implementation, the distributed nature of the innovation process, differences in production systems, disparities in regulatory systems, variation within local contexts, and the nature of embedded knowledge adopted in diverse organizational contexts. One of the key missing aspects in understanding innovation adoption is how extant practices within an organizational or interorganizational context enhance or hinder innovation adoption. Although the practices of innovation adoption emerge and evolve dynamically, existing research does not highlight fine-grained practices that lead to its success or failure. A practice lens focuses on people’s recurrent actions and helps to understand social life as an ongoing production that results from these actions. The durability of practices results from the reciprocal interactions between agents and structures that are embedded within daily routines. A practice lens allows us to study practices from three different perspectives. The first perspective, empirically explores how people act in organizational contexts. The second, a theoretical focus investigates the structure of organizational life. This perspective also delves into the relations between the actions that people take over time and in varying contexts. Finally, the third perspective which is a philosophical one focuses on how practices reproduce organizational reality. By focusing on the unfolding of constellations of everyday activities in relation to other practices within and across time and space, a practice lens hones in on everyday actions. Everyday actions are consequential in producing the structural contours of social life. A practice lens emphasizes what people do repeatedly and how those repetitive actions impact the social world. A practice theory lens also challenges the assumption that things are separable and independent. Instead, it focuses on relationality of mutual constitution to understand how one aspect of the issue creates another aspect. Relationality of mutual constitution is the notion that things such as identities, ideas, institutions, power, and material goods take on meaning only when they are enacted through practices instead of these being innate features of these things Focusing on duality forces us to address the assumptions that underlie the separation. A practice perspective on innovation adoption highlights the concepts of duality, dynamics, reciprocal interactions, relationality, and distributed agency to inform both the theory and practice of innovation adoption. Understanding these concepts enables a practice lens for successful adoption of innovations that impact organizational and societal outcomes, such as economic development, productivity enhancement, entrepreneurship, sustainability, equity, health, and other economic, social, and environmental changes.

Article

Competitive Dynamics in Strategic Management  

Claudio Giachetti and Giovanni Battista Dagnino

Competitive dynamics inquiry originates from a sequence of attacks and counterattacks among firms in an industry. Firms attack and respond to attacks of rivals in order to strengthen or defend their competitive position within their competitive space. Competitive dynamics research is thus centered on the analysis of how the firm’s actions affect rivals’ reactions and performance. Actually, the nature of competitive dynamics research is the open recognition that firm strategies are “dynamic”: Strategic actions initiated by one firm may trigger a series of actions among rival firms. The new competitive environment in many industries has generated the inception of furious competition, emphasizing flexibility, speed, and innovation in response to fast-changing technological and institutional conditions and temporary competitive advantages. The key constructs and the intellectual roots of competitive dynamics (i.e., Schumpeter’s theory of creative destruction and industrial organization economics and related oligopoly theories) offer some practical examples of industry and firm cases where competitive dynamics have found their main applications. The relevant underpinnings of the awareness–motivation–capability (AMC) framework provide an integrative model of the key behavioral drivers that shape a competitive actions and responses framework (i.e., the factors influencing the firm’s awareness of the context; the factors inducing or impeding the motivation of firms to respond to competitors’ action; and the capability-based factors affecting the firm’s ability to undertake actions), the three key attributes (i.e., the specific actions of firms in the industry, the firm’s competitive interdependence, and the antecedents and performance implications of firms’ competitive actions and reactions), and the three main levels of analysis used in competitive dynamics literature (i.e., action-level studies, business-level studies, and corporate-level studies). Some insights regarding the relationship between dynamic competition and the sources of temporary competitive advantage, coopetition dynamics, as well as the kind of accelerated competition epitomizing early 21st-century digital dynamics settings update the traditional competitive dynamics flavor, as they are connected with firms’ strategic interaction and the pursuit of temporary advantages.

Article

Content and Text Analysis Methods for Organizational Research  

Rhonda K. Reger and Paula A. Kincaid

Content analysis is to words (and other unstructured data) as statistics is to numbers (also called structured data)—an umbrella term encompassing a range of analytic techniques. Content analyses range from purely qualitative analyses, often used in grounded theorizing and case-based research to reduce interview data into theoretically meaningful categories, to highly quantitative analyses that use concept dictionaries to convert words and phrases into numerical tables for further quantitative analysis. Common specialized types of qualitative content analysis include methods associated with grounded theorizing, narrative analysis, discourse analysis, rhetorical analysis, semiotic analysis, interpretative phenomenological analysis, and conversation analysis. Major quantitative content analyses include dictionary-based approaches, topic modeling, and natural language processing. Though specific steps for specific types of content analysis vary, a prototypical content analysis requires eight steps beginning with defining coding units and ending with assessing the trustworthiness, reliability, and validity of the overall coding. Furthermore, while most content analysis evaluates textual data, some studies also analyze visual data such as gestures, videos and pictures, and verbal data such as tone. Content analysis has several advantages over other data collection and analysis methods. Content analysis provides a flexible set of tools that are suitable for many research questions where quantitative data are unavailable. Many forms of content analysis provide a replicable methodology to access individual and collective structures and processes. Moreover, content analysis of documents and videos that organizational actors produce in the normal course of their work provides unobtrusive ways to study sociocognitive concepts and processes in context, and thus avoids some of the most serious concerns associated with other commonly used methods. Content analysis requires significant researcher judgment such that inadvertent biasing of results is a common concern. On balance, content analysis is a promising activity for the rigorous exploration of many important but difficult-to-study issues that are not easily studied via other methods. For these reasons, content analysis is burgeoning in business and management research as researchers seek to study complex and subtle phenomena.

Article

Corporate Governance in Business and Management  

Erik E. Lehmann

Corporate governance is a recent concept that encompasses the costs caused by managerial misbehavior. It is concerned with how organizations in general, and corporations in particular, produce value and how that value is distributed among the members of the corporation, its stakeholders. The interrelation of value production and value distribution links the ubiquitous technological aspect (the production of value) with the moral and ethical dimension (the distribution of value). Corporate governance is concerned with this link in general, but more specifically with the moral and ethical dimensions of distributing the generated value among the stakeholders. Value in firms is created by firm-specific investments, and the motivation and coordination of value-enhancing activities and investment is protected by the power concentrated at the pyramidal top of the organization. In modern companies, it is the CEO and the top management who decide how to create value and how to distribute it among the relevant stakeholders. Due to asymmetric information and the imperfect nature of markets and contracts, adverse selection and moral hazard problems occur, where delegated (selected) managers could act in their own interest at the costs of other relevant stakeholders. Corporate governance can be understood as a two-tailed concept. The first aspect is about identifying the (most) relevant stakeholder(s), separating theory and practice into two different and conflicting streams: the stakeholder value approach and the shareholder value approach. The second aspect of the concept is about providing and analyzing different mechanisms, reducing the costs induced by moral hazard and adverse selection effects, and balancing out the motivation and coordination problems of the relevant stakeholders. Corporate governance is an interdisciplinary concept encompassing academic fields such as finance, economics, accounting, law, taxation, and psychology, among others. As countries differ according to their institutions (i.e., legal and political systems, norms, and rules), firms differ according to their size, age, dominant shareholders, or industries. Thus, concepts in corporate governance differ along these dimensions as well. And while the underlying characteristics vary in time, continuously or as a result of an exogenous shock, concepts in corporate governance are dynamic and static, offering a challenging field of interest for academics, policymakers, and firm managers.

Article

Corporate Social Entrepreneurship  

Elisa Alt

Corporate social entrepreneurship (CSE) is a subject of growing interest for scholars in the areas of corporate entrepreneurship, social entrepreneurship, and corporate social responsibility as it has the potential of engaging corporations in activities that transform traditional practices, advance corporate purpose, and promote positive social change. CSE consists of identifying, evaluating, and exploiting entrepreneurial opportunities that address social and environmental problems through market means from within corporations. Dual value creation—the simultaneous pursuit of social and economic value creation—is a core element of CSE, however, in organizations that have not been originally designed for this purpose. As an umbrella concept, CSE embraces similar terms such as social intrapreneurship and sustainable corporate entrepreneurship. CSE often starts autonomously through managers and employees acting as social intrapreneurs, until initiatives are accepted and integrated into the firm’s concept of strategy. CSE introduces a societal concern to corporate entrepreneurship, contextualizes social entrepreneurship in corporations, and advances entrepreneurial approaches to corporate social responsibility—all of which are topics that remain relatively unexplored and that offer vibrant opportunities for future research.

Article

Cultural Entrepreneurship: Four Domains of Inquiry  

Jean-François Soublière and Christi Lockwood

Cultural entrepreneurship research investigates the many cultural means and processes by which innovative courses of action come to fruition. Although commercial and technological concerns clearly matter, this area of research draws much-needed attention to the meaning-making activities that underpin entrepreneurship, innovation, and change. For instance, entrepreneurs tell stories that convey how their endeavors came to be and what they could accomplish. Innovators challenge the boundaries of familiar market categories and bring forward products that customers may not yet be equipped to understand. Creators develop novel experiences that challenge established conventions in surprising ways. In all these situations, entrepreneurial actors must harness their cultural context to convey the value of their endeavors to targeted others, including both external audiences and other related actors. In turn, these targeted others also draw on their cultural context to ascribe value to endeavors and decide whether to confer their attention and support. Expanding beyond more traditional views of entrepreneurship, which focus on the creation or exploitation of profitable opportunities, cultural entrepreneurship scholars recognize that entrepreneurial action is always embedded in its cultural context. This context provides a rich pool of cultural resources—that is, values, beliefs, practices, vocabularies, identities, logics, symbols, and practices—that entrepreneurial actors assemble, combine, or develop to bring innovative courses of action to fruition. These innovative courses of action are not limited to economic or technological pursuits but encompass a wider range of entrepreneurial possibilities, including the creation of new products and services as well as efforts to foster strategic change, advance social innovations, or tackle grand challenges, for instance. Cultural entrepreneurship has developed into a vibrant area of research, examining a variety of outcomes at different levels of analysis. Four distinct domains of inquiry can be gleaned from this. Two of the domains speak to the interplay between entrepreneurial actors—be they individuals, organizations, or broader collectives—and their external audiences. The first domain, entrepreneurship and innovation, uncovers the cultural processes by which entrepreneurial actors win the backing of external audiences, such as potential investors, market analysts, or customers. The second domain, market mediation and activism, draws attention to the active influence that external audiences have on the innovative courses of action that actors pursue, and how they do so. The last two domains speak to the interplay between focal actors and other related actors. The third domain, market creation and strategy, focuses on how actors shape the collective boundaries of given market categories, and what other related actors do within these boundaries. Finally, the fourth domain, intrapreneurship and organizational change, examines how actors account for what other related actors do too, and how they develop their organizational capacity to innovate and create innovative courses of action. Despite their different emphases, these four domains are united by a common interest in understanding how entrepreneurial actors bring innovative courses of action to fruition and the broader meaning systems in which such efforts are embedded.

Article

Design Thinking in Business and Management: Research History, Themes, and Opportunities  

Jarryd Daymond and Eric Knight

Design thinking is a human-centered, innovation-focused problem-solving approach that employs various tools and methods for creative purposes. It is a dynamic process and often prioritizes the needs and experiences of people while considering both technical and economic aspects of a solution. The prominence of design thinking in practice has seen its use move beyond product development teams to take a more central role in shaping how organizations approach problems, develop strategies, build capabilities, and drive cultural change. It is common for organizations to employ executives with a specific focus on design, and traditionally “nondesign” organizations increasingly build, buy, or borrow design capabilities. The utility of design thinking stretches beyond organizational outcomes, with educators and employers recognizing that understanding and proficiency in design thinking is a valuable and transferrable skill. A rich scholarly tradition in design sciences and engineering underpins design thinking. These traditions provide the foundational understandings of problem definition and need-finding, information gathering and analysis, and creative expression and ideation, from which design thinking gained prominence. Although not often acknowledged in contemporary scholarship, design thinking research builds on these traditions and offers unique perspectives on the practice of design thinking and its theoretical underpinnings: The cognitive perspective focuses on how unique ways of thinking shape the practice of design thinking; the instrumental perspective attends to how design thinking is done, including the methods or tools used in design thinking; and the organizational-level perspective concerns the implementation of design thinking in organizations and its influence on organizational culture and capabilities. While the various research traditions preceding design thinking are receiving greater attention in contemporary research, rich insights from these established fields offer deep theoretical knowledge to develop several promising research areas. These avenues for future research include how design thinking can inform the redevelopment of services and customer experiences, tackle societal challenges, and build capabilities to benefit communities and society more generally.

Article

The Evolution of the Entrepreneurial Orientation (EO) Construct: Dominant Research Questions and Conversational Shifts  

Patrick Kreiser, Jeffrey G. Covin, Matthew J. Fox, Ignacio Godinez Puebla, and Shawn Enriques

Entrepreneurial orientation (EO) has become a central construct in the management and entrepreneurship literature over the past several decades. Specific questions and associated themes have dominated EO research over the years, with the research itself exhibiting a number of conversational shifts prompted by the publication of seminal articles. The period 1973–1982 is the EO Construct Pre-emergence Era. During this time, scholars began to allude to the possibility that firms themselves—rather than only individuals—could act in entrepreneurial manners. What constitutes an entrepreneurial firm, wherein entrepreneurship might be seen as a central attribute of the firm, was yet to be clearly specified. The period 1983–1995 is the EO Construct Introduction and Legitimization Era. This era was prompted by the publication of an article by Danny Miller in which he introduced EO as a unidimensional construct composed of three overlapping dimensions: risk taking, innovativeness, and proactiveness. Dominant research questions of the era include: How is entrepreneurship manifested as an attribute of firms, independent of firm size and age? and What do entrepreneurial firms have in common? The period 1996–2010 was the EO Construct Critical Examination and Debate Era. This era was launched by an article by Tom Lumpkin and Greg Dess in which they observed that two additional dimensions to EO might be considered—namely, competitive aggressiveness and autonomy—and that EO might, alternatively, be represented by a firm’s profile across these five dimensions. Common research questions of the era include: How can entrepreneurial firms be different? Does EO look the same in different institutional and environmental contexts? Are there attributes that must be present in order to label a firm “entrepreneurial”? Is there a most appropriate way to conceive of EO’s dimensionality? and Does EO predict firm performance? The period 2011–2022 is the EO Construct Expansion and Specialization Era. This era began with the publication of an article by Jeff Covin and Tom Lumpkin in which they recognized differences between proposed conceptualizations of EO and suggested that future research explore both dominant EO conceptualizations, that is, the unidimensional and the multidimensional conceptualization of the construct. Research questions of the era include: Is it appropriate to consider different constructs using the label EO? What are the various forms and indicators of EO? How can EO be measured using nontraditional methods? Should the EO construct be extended to other levels of analysis? What are the antecedents to EO? and What are some of the non-performance-based outcomes of EO? As scholars addressed the prominent research questions of the day, intellectual building blocks have been established and promising domains of future research have been recognized. In general, the observed knowledge expansion that began with an emphasis on EO’s meaning and measurement now includes, for example, greater emphasis on EO’s nomological network, forms and manifestations, antecedents and outcomes, and applicable contexts and theories.

Article

External Corporate Governance Mechanisms: Linking Forces to Behaviors  

G. Tyge Payne and Curt Moore

Corporate governance research has a long and varied history, having evolved from a broad number of scholarly disciplines, including sociology, law, finance, and management. Across these various disciplines, it is maintained that governance is essential to corporate success, as it provides strategic and ethical guidance to the company. While research has largely focused on internal mechanisms through which governance is enacted (such as ownership arrangements, board structures, managerial rewards and incentives, etc.), external forces and mechanisms are increasingly important to modern businesses. External corporate governance mechanisms emanate from outside the organization and support forces that promote governance structures, processes, and practices by top executives and board directors. Institutions, industries, markets, networks, and strong individual external stakeholders all work to influence corporate governance decisions and behaviors both directly and indirectly. The external forces induce mechanisms that influence desirable behaviors or intervene when internal mechanisms are compromised or ineffective. Recent literature on external governance mechanisms can help scholars and practitioners develop a better understanding of this important area of inquiry, and future research should consider three broad suggestions to move the field forward: differentiating between forces and mechanisms; recognizing unique stakeholders, boundaries, and levels of analysis; and improving empirical designs to better recognize and understand what factors matter in instituting governance adjustments and behavior changes.

Article

External Enablers of Entrepreneurship  

Per Davidsson, Jan Recker, and Frederik von Briel

“External enabler” (EE) denotes nontrivial changes to the business environment—such as new technology, regulatory change, demographic and sociocultural trends, macroeconomic swings, and changes to the natural environment—that enable entrepreneurial pursuits. The EE framework was developed to increase knowledge accumulation in entrepreneurship and strategy research regarding the influence of environmental factors on entrepreneurial endeavors. The framework provides detailed structure and carefully defined terminology to describe, analyze, and explain the influence of changes in the business environment on entrepreneurial pursuits. EE characteristics specify the environmental changes’ range of impact in terms of spatial, sectoral, sociocultural, and temporal scope as well as the degree of suddenness and predictability of their onset. EE mechanisms specify the types of benefits individual ventures may derive from EEs. Among others, these include cost saving, resource provision, making possible new or improved products/services, and demand expansion. EE roles situate these (anticipated) mechanisms in entrepreneurial processes as triggering and/or shaping and/or outcome-enhancing. EE’s influence is conceived of as mediated by entrepreneurial agency that—in addition to agent characteristics—is contingent on the opacity (difficulty to identify) and agency-intensity (difficulty to exploit) of EE mechanisms, with the ensuing enablement being variously fortuitous or resulting from strategic deliberation.

Article

Familization of Lone-Founder Firms: Highlights from Asian Firms  

Yijie Min, Yanlong Zhang, and Sun Hyun Park

Family firms can either be “born” or “made.” Although previous studies suggest that most of the family firms in the US context are “born,” family firms can be “made” by the founder’s decision to invite family members to the management. We conceptualize this process of family firm emergence as familization, during which lone-founders’ family influence increases as more family members are appointed to director and/or executive positions. Transition from lone-founder-control to family-control is often accompanied by significant changes in governance structure, strategic decisions, and firm performance. This work documents the pervasiveness and heterogeneity of the familization process and proposes an analytical framework covering four research areas associated with the phenomenon: the antecedents that motivate founders to choose the familization path, the familization process involving internal and external firm constituents, the consequences of familization decision, and the potential moderators of the familization impact. To better understand these theoretical perspectives, an explorative empirical investigation is conducted based on a sample of Chinese-listed firms that experienced familization. Familization cases in other Asian emerging economies were also discussed in comparison with the family firms in Western economies.

Article

For-Purpose Enterprises and Hybrid Organizational Forms: Implications for Governance and Strategy  

Marco S. Giarratana and Martina Pasquini

A company’s social purpose has become a key factor that should be considered in organizational design and strategic decision-making. For-purpose enterprises are for-profit, financially self-sustained organizations that embed a social aim as one of their main objectives. Companies that simultaneously must envisage a double purpose, namely, social and competitive, face an even greater complexity, that is, a likely risk of internal logics’ tensions and structural drifts. Scholars have proposed different theoretical and operative frameworks; on the one hand, they describe ad hoc business models to foster synergies between the social impact and economic and competitive-oriented actions. On the other hand, they also try to focus on an organization’s governance, suggesting incentive schemes and organizational designs that could smooth trade-offs and tensions, which could jeopardize a company’s viability. Following scholars have differentiated two clusters of studies: (a) instrumental–strategic–economic stream and (b) injunctive–social–behavioral. The first approach perceives as critical the balance between social-oriented aims and profit with a viable business model. Under this perspective, the concept of synergies between the two aims is critical. Its mainstream framework is the stakeholder theory approach while recent approaches, rooted especially in marketing and strategic human capital studies, bring to the central stage how corporate social responsible actions develop social identity processes with focal stakeholders, which are responsible for reciprocity behaviors. These different perspectives, although complementary, could imply significant differences for the organization design, product strategy, and the role and power of the chief sustainability officer as well as allocation of resources and capabilities. The second group of studies—injunctive–social–behavioral—is focused on understanding how to maintain active social aims under economic and competitive constrains. These works are particularly focused in investigating the intrinsic motivations of doing good and the type of tensions that could arise in organizations with a social mission. The works analyze the potential drifts, risks, and solutions that could mitigate tension and trade-offs. In this stream, the first line of work is related to social entrepreneurship, especially in developing countries, while the second is more focused on human-resource incentive schemes and organizational designs that preserve a company’s social goals under economic constrains.

Article

From Instrumental Stakeholder Theory to Stakeholder Capitalism  

André O. Laplume

Instrumental stakeholder theory posits that managing for stakeholders using justice-based approaches produces competitive advantage for firms. However, achieving the ideals of stakeholder management may be challenging, and for some firms, unrewarding. Yet, when firms fail to manage for stakeholders, they contribute to stakeholder marginalization, a condition in which stakeholders feel unfairly treated and begin to scan for alternative arrangements with other firms. Stakeholder marginalization creates opportunities for competitors, but especially for new entrants, to pursue stakeholder innovation. Stakeholder innovation involves the creation of a business model that caters to marginalized stakeholder groups in a new way, by improving perceived conditions for those stakeholders (e.g., customers, employees, suppliers, or communities). Stakeholder innovations can threaten incumbencies as their ecosystems bloom and technologies improve, and they can start to draw a greater variety of resources away from incumbent networks. Because it can help to explain and predict both incumbent and new entrant behaviors, stakeholder capitalism is a useful frame for theorizing in the disciplines of management and entrepreneurship.

Article

Innovation and Business Models  

Lorenzo Massa and Christopher L. Tucci

Starting from the mid-1990s, business models have received increased attention from both academics and practitioners. At a general level, a business model refers to the core logic that a firm or other type of organization employs to achieve its goals. Thus, in general terms, the business model construct attempts to capture the way organizations “do business” or operate to create, deliver, and capture value. Business model innovation (BMI) constitutes a unique dimension of innovation, different from and complementary to other dimensions of innovation, such as product/service, process, or organizational innovation. This distinction is important in that different dimensions of innovation have different antecedents, different processes, and, eventually, different outcomes. Business models have been the subject of extensive research, giving birth to several lines of inquiry. Among them, one line focuses on business models in relation to innovation. This is a vast, somewhat fragmented, and evolving line of inquiry. Despite this limitation, it is possible to recognize that, at the core, business models are relevant to innovation in at least two main ways. First, business models can act as vehicles for the diffusion of innovation by bridging inventions, innovative technologies, and ideas to (often distant) markets and application domains. Therefore, business models speak to the phenomenon of technology transfer from the point of view of academic entrepreneurship and of corporate innovation. Thus, an important role of the business model in relation to innovation is to support the diffusion and adoption of new technologies and scientific discoveries by bridging them with the realization of economic output in markets. This is a considerable endeavor that relies on a complex process entailing the search for, and recombination of, complementary knowledge and capabilities. Second, business models are a subject of innovation that can become a source of innovation in and of themselves. For example, offerings that reinvent value to the customer—as opposed to offerings that incrementally add value to existing offerings—often involve designing novel business models. Relatedly, BMI refers to both a process (i.e., the dynamics involved in innovating business models) as well as the output of that process. In relation to BMI as a process, the literature has suggested distinguishing between business model reconfiguration (BMR; i.e., the reconfiguration of an existing business model), and business model design (BMD; i.e., the design of a new business model from scratch). This distinction allows us to identify three possible instances, namely general BMR in incumbent firms, BMD in incumbent firms, and BMD in newly formed organizations and startups. These are arguably different phenomena involving different processes as well as different moderators. BMR could be understood as an evolutionary process occurring because of changes in activities and adjustments within an existing configuration. BMD involves facing considerable uncertainty, thus putting a premium on discovery-driven approaches that emphasize experimentation and learning and a considerable degree of knowledge search and recombination.

Article

Innovation Ecosystems in Management: An Organizing Typology  

Llewellyn D. W. Thomas and Erkko Autio

The concept of an “ecosystem” is increasingly used in management and business to describe collectives of heterogeneous, yet complementary organizations who jointly create some kind of system-level output, analogous to an “ecosystem service” delivered by natural ecosystems, which extends beyond the outputs and activities of any individual participant of the ecosystem. Due to its attractiveness and elasticity, the ecosystem concept has been applied to a wide range of phenomena by a variety of scholarly perspectives and under varying monikers such as “innovation ecosystems,” “business ecosystems,” “technology ecosystems,” “platform ecosystems,” “entrepreneurial ecosystems,” and “knowledge ecosystems.” This conceptual and application heterogeneity has contributed to conceptual and terminological confusion, which threatens to undermine the utility of the concept in supporting cumulative insight. In this article, we seek to reintroduce some order into this conceptual heterogeneity by reviewing how the ecosystem concept has been applied to variably overlapping phenomena and by highlighting key terminological and conceptual inconsistencies and their sources. We find that conceptual inconsistency in the ecosystem terminology relates to two key dimensions: the “unit” of analysis and the type of “ecosystem service”—that is the ecosystem output collectively generated. We then argue that although there is considerable heterogeneity in application, the concept nevertheless offers promise in its potential to support insights that are distinctive relative to other concepts describing collectives of organizations, such as those of “industry,” “supply chain,” “cluster,” and “network.” We also find that despite such proliferation, the concept nevertheless describes collectives that are distinctive in that they uniquely combine participant heterogeneity, coherence of ecosystem outputs, participant interdependence, and nonhierarchical governance. Based on our identified dimensions of conceptual heterogeneity, we offer a typology of the different ecosystem concepts, thereby helping reorganize this proliferating domain. The typology is based upon three distinct ecosystem outputs—ecosystem-level value offering for a defined audience, the collective generation of business model innovation, and the collective generation of research-based knowledge—and three research emphases that resonate with alternative “units” of analysis—community dynamics, output cogeneration, and interdependence management. Together, these allow us to clearly differentiate between the concepts of innovation ecosystems, business ecosystems, platform ecosystems, technology ecosystems, entrepreneurial ecosystems, and knowledge ecosystems. Based on the three distinct types of ecosystem outputs, our typology identifies three major types of ecosystems: innovation ecosystems, entrepreneurial ecosystems, and knowledge ecosystems. Under the rubric of “innovation ecosystems,” we further distinguish between business ecosystems, modular ecosystems, and platform ecosystems. We conclude by considering innovation ecosystem dynamics, highlighting the important role of digitalization, and reviewing the implications of our model for ecosystem emergence, competition, coevolution, and resilience.

Article

Institutional Theory in Organization Studies  

Robert J. David, Pamela S. Tolbert, and Johnny Boghossian

Institutional theory is a prominent perspective in contemporary organizational research. It encompasses a large, diverse body of theoretical and empirical work connected by a common emphasis on cultural understandings and shared expectations. Institutional theory is often used to explain the adoption and spread of formal organizational structures, including written policies, standard practices, and new forms of organization. Tracing its roots to the writings of Max Weber on legitimacy and authority, the perspective originated in the 1950s and 1960s with the work of Talcott Parsons, Philip Selznick, and Alvin Gouldner on organization–environment relations. It subsequently underwent a “cognitive turn” in the 1970s, with an emphasis on taken-for-granted habits and assumptions, and became commonly known as “neo-institutionalism” in organizational studies. Recently, work based on the perspective has shifted from a focus on processes involved in producing isomorphism to a focus on institutional change, exemplified by studies of the emergence of new laws and regulations, products, services, and occupations. The expansion of the theoretical framework has contributed to its long-term vitality, though a number of challenges to its development remain, including resolving inconsistencies in the different models of decision-making and action (homo economicus vs. homo sociologicus) that underpin institutional analysis and improving our understanding of the intersection of socio-cultural forces and entrepreneurial agency.

Article

Open Innovation  

Jennifer Kuan

Open Innovation, published in 2003, was a ground-breaking work by Henry Chesbrough that placed technology and innovation at the center of attention for managers of large firms. The term open innovation refers to the ways in which firms can generate and commercialize innovation by engaging outside entities. The ideas have attracted the notice of scholars, spawning annual world conferences and a large literature in technology and innovation management (including numerous journal special issues) that documents diverse examples of innovations and the often novel business models needed to make the most of those innovations. The role of business models in open innovation is the focus of Open Business Models, Chesbrough’s 2006 follow-up to Open Innovation. Managers have likewise flocked to Chesbrough’s approach, as the hundreds of thousands of hits from an online search using the term open innovation can attest. Surveys show that the majority of large firms were engaging in open innovation practices in 2017, compared to only 20% in 2003 when Open Innovation was published.

Article

Optimal Distinctiveness  

Karl Taeuscher

Optimal distinctiveness research is a rapidly growing area of scholarship that integrates key theoretical insights from strategic management and institutional theory. Strategic management research highlights differentiation as a key driver of competitive advantage and superior performance, while institutional theory emphasizes conformity as a central driver of organizational legitimacy and resource acquisition. Optimal distinctiveness research synthesizes these two perspectives and explores the tension that arises from conflicting pressures for differentiation (distinctiveness) and conformity (similarity). This emerging body of research departs from traditional positioning research in strategic management—which primarily explored corporations’ strategic positions within mature industries—by attending to a variety of competitive settings (e.g., newly emerging market categories, online marketplaces), forms of differentiation (e.g., based on product features, narratives, or category affiliations), levels of analysis (e.g., business level, product level), and performance outcomes (e.g., customer demand, resource acquisition, audience evaluations). By advancing understanding about a broad array of phenomena, optimal distinctiveness research has profound implications for strategic management, entrepreneurship, and organization studies. A central concern in this rapidly growing body of research is to understand how positions on the continuum between similarity and distinctiveness affect performance outcomes. Early optimal distinctiveness research showed that organizations often benefit from positioning themselves near the middle of this continuum, where the relationship between their distinctiveness and performance resembles an inverted U-shape. Over time, however, scholars spotlighted various contingencies that shape the distinctiveness–performance relationship, pointing to important boundary conditions under which organizations derive the most desirable (i.e., optimal) outcomes through low or high levels of distinctiveness. Extant research also shows that organizations can strategically alleviate the tension between differentiation and conformity by, for instance, buffering legitimacy in alternative ways or by differentiating on dimensions that do not impose any related conformity pressures. Scholarship further explores the sources of heterogeneity in organizations’ distinctiveness, including the conditions and strategic considerations that lead organizations to pursue distinctiveness. Toward this aim, extant research particularly emphasizes organizations’ strategic efforts to attain optimal distinctiveness through storytelling and other symbolic forms of differentiation and conformity. Collectively, these explorations help to understand why, when, and how organizations pursue distinctiveness and how distinctiveness shapes varied performance outcomes.

Article

Organizational Neuroscience  

Sebastiano Massaro and Dorotea Baljević

Organizational neuroscience—a novel scholarly domain using neuroscience to inform management and organizational research, and vice versa—is flourishing. Still missing, however, is a comprehensive coverage of organizational neuroscience as a self-standing scientific field. A foundational account of the potential that neuroscience holds to advance management and organizational research is currently a gap. The gap can be addressed with a review of the main methods, systematizing the existing scholarly literature in the field including entrepreneurship, strategic management, and organizational behavior, among others.

Article

Qualitative Comparative Analysis in Business and Management Research  

Johannes Meuer and Peer C. Fiss

During the last decade, qualitative comparative analysis (QCA) has become an increasingly popular research approach in the management and business literature. As an approach, QCA consists of both a set of analytical techniques and a conceptual perspective, and the origins of QCA as an analytical technique lie outside the management and business literature. In the 1980s, Charles Ragin, a sociologist and political scientist, developed a systematic, comparative methodology as an alternative to qualitative, case-oriented approaches and to quantitative, variable-oriented approaches. Whereas the analytical technique of QCA was developed outside the management literature, the conceptual perspective underlying QCA has a long history in the management literature, in particular in the form of contingency and configurational theory that have played an important role in management theories since the late 1960s. Until the 2000s, management researchers only sporadically used QCA as an analytical technique. Between 2007 and 2008, a series of seminal articles in leading management journals laid the conceptual, methodological, and empirical foundations for QCA as a promising research approach in business and management. These articles led to a “first” wave of QCA research in management. During the first wave—occurring between approximately 2008 and 2014—researchers successfully published QCA-based studies in leading management journals and triggered important methodological debates, ultimately leading to a revival of the configurational perspective in the management literature. Following the first wave, a “second” wave—between 2014 and 2018—saw a rapid increase in QCA publications across several subfields in management research, the development of methodological applications of QCA, and an expansion of scholarly debates around the nature, opportunities, and future of QCA as a research approach. The second wave of QCA research in business and management concluded with researchers’ taking stock of the plethora of empirical studies using QCA for identifying best practice guidelines and advocating for the rise of a “neo-configurational” perspective, a perspective drawing on set-theoretic logic, causal complexity, and counterfactual analysis. Nowadays, QCA is an established approach in some research areas (e.g., organization theory, strategic management) and is diffusing into several adjacent areas (e.g., entrepreneurship, marketing, and accounting), a situation that promises new opportunities for advancing the analytical technique of QCA as well as configurational thinking and theorizing in the business and management literature. To advance the analytical foundations of QCA, researchers may, for example, advance robustness tests for QCA or focus on issues of endogeneity and omitted variables in QCA. To advance the conceptual foundations of QCA, researchers may, for example, clarify the links between configurational theory and related theoretical perspectives, such as systems theory or complexity theory, or develop theories on the temporal dynamics of configurations and configurational change. Ultimately, after a decade of growing use and interest in QCA and given the unique strengths of this approach for addressing questions relevant to management research, QCA will continue to influence research in business and management.