Show Summary Details

Page of

PRINTED FROM the OXFORD RESEARCH ENCYCLOPEDIA, COMMUNICATION (oxfordre.com/communication). (c) Oxford University Press USA, 2020. All Rights Reserved. Personal use only; commercial use is strictly prohibited (for details see Privacy Policy and Legal Notice).

date: 28 October 2020

Anxiety, Uncertainty, and Intercultural Communicationlocked

  • Jim NeuliepJim NeuliepDepartment of Communication and Media Studies, St. Norbert College

Summary

The effects of uncertainty and anxiety are profiled in association with intercultural communication and the initiation and development of intercultural relationships. Uncertainty is cognitive and refers to what one knows about another and one’s level of predictability about another. Anxiety is the affective equivalent of uncertainty and refers to the level of discomfort associated with interacting with a stranger. Two major theories are associated with this process, including uncertainty reduction theory and anxiety/uncertainty management theory. Other communicative factors also affect uncertainty and anxiety reduction and management during intercultural communication.

Subjects

  • Communication Studies
  • Communication Studies

You do not currently have access to this article

Login

Please login to access the full content.

Subscribe

Access to the full content requires a subscription