Nonverbal Interpersonal Communication
- Miles PattersonMiles PattersonProfessor Emeritus in Industrial-Organizational Psychology, University of Missouri-St. Louis
Nonverbal communication is ever present in face-to-face interactions. In interpersonal interactions, individuals are simultaneously sending information with their appearance and nonverbal behavior and receiving comparable information from their partners. Typically, this sending and receiving of nonverbal communication happens automatically and outside of awareness. Consequently, nonverbal communication is a remarkably effective means of managing contact with others, signaling information about social goals, and providing feedback to partners. Although some patterns of nonverbal communication are biologically hardwired, culture, gender, and personality introduce important differences in the subtle give-and-take of nonverbal communication. Finally, because nonverbal communication typically occurs automatically and outside of awareness, people often have little insight into its critical role in interactions.