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Peter K. Bsumek
Neoliberalism has become a central topic in critical cultural studies and communication. Broadly speaking, neoliberalism refers to economic theories, political discourses, and cultural practices that support free markets and private property. It is a political project dedicated to rolling back “the welfare state” and instituting a society based on market principles, as well as the ideologies and forms of governance that justify and enable such reforms. Neoliberalism is seen by many in the critical cultural tradition as a threat to enduring values such as justice, equality, and the ideals of “the public good” and the “common interest.” Others are critical of it as an explanatory concept, arguing that it lacks coherence and is used promiscuously as an all-purpose category of denunciation.
In general, communication scholars have approached neoliberalism in two main ways. On the one hand, they have attempted to analyze communication about neoliberalism by focusing on the ways that communication is utilized to represent, enable, and justify neoliberal ideas, policies, and practices. This scholarship is largely concerned with the persuasive effects of communication and rhetoric. On the other hand, they have focused on the forms of communication that produce the cultural and material realities of neoliberalism. These scholars are generally concerned with the circulation of communication and rhetoric. It should come as no surprise that the distinction between the two approaches is not always neat and tidy. This is so, at least in part, because the critical traditions that inform this scholarship do not necessarily agree upon what exactly neoliberalism is. Communication scholars have engaged neoliberalism by aligning with, building upon, and mobilizing a variety of critical cultural scholarly approaches. Three of the most common approaches are discussed: neoliberalism as hegemonic project and ideology, neoliberalism as governmentality and biopolitics, and neoliberalism as political project and process. Each of these traditions assumes that neoliberalism constitutes, to a significant degree, the world we now inhabit.
Néstor García Canclini is an anthropologist and philosopher of culture whose work in Latin America has pioneered ideas of interculturalism, hybridity, consumption, and citizenship, both regionally and globally. His collaborative and individual research has provided extensive empirical and theoretical insights into the daily lives of ordinary people, as well as the significance of indigenous and avant-garde art and the role of the popular in building nations and sustaining them under circumstances of globalization.
Frank Tutzauer and Thomas Hugh Feeley
A network is a collection of nodes that are somehow connected to each other. Typically, the pattern of ties among nodes is of central interest to scholars in communication and the allied social sciences, with particular salience for health and risk communication. Network analyses of patterns of communication began in the 1940s in work done at the Massachusetts Institute of Technology (MIT) and was popularized in the early 1980s in the communication discipline with the work of Everett Rogers, Larry Kincaid, and others. Networks are measured by using self-report or observational procedures to determine the presence and/or strength among nodes in a given structure. If there is a tie or relation between a pair of nodes, it is said that the two are adjacent to one another or that the two nodes are neighbors, and the neighborhood of a node consists of all nodes adjacent to this first node. Several measures describe networks, including measures of position and measures of the entire network. Positional measures consider the position of any given node in relation to others in the network, and centrality is a popular measure to account for one’s level of influence in a network. Density is an overall network measure of level of activity among network pairs. Finally, network measures allow researchers to compare dependent and independent networks. Network analysis represents one of the more powerful and elegant procedures for measuring small-group, organizational, and international communication patterns among nodes or actors of interest in health and risk communication.
Vincent Chua and Barry Wellman
“Networked individualism” represents the phenomenon that people are managers of their own personal networks. Networked individualism in an East (and Southeast) Asian context draws attention to the significant role of Asian social institutions and culture in the patterning of personal communities. When compared to Western situations—particularly American—East Asian personal communities are just as vibrant and supportive. They have woven seamlessly with digital media, extend both near and far, and are rich in social support. There are several differences that make East Asian societies unique, such as their strong focus on kinship, the salience of hierarchical social capital, the culture of mutual monitoring occurring through strong ties (e.g., guanxi), and the accelerated rise of digital media in everyday life.
A social network consists of interactive patterns among individuals and groups that are created by transmitting and exchanging messages through time and space. A central feature of intergroup settings is that group members are embedded in multiple, previously established, as well as emerging, communication networks that vary in their structure, the nature of the relationships, and the diversity of the links.
A network perspective extends and complements traditional social scientific approaches to intergroup communication. Rather than focusing on the attributes of individuals, a network perspective focuses on the causes and consequences of relations and connections between and among sets of people and groups. A network approach invigorates intergroup theory by focusing on the dynamic structures of connectedness, treating identity, social categorization, and representativeness as fluid rather than fixed factors within interactions.
A basic principle of network theory is that behavior can best be understood socially; every social unit stands at the nexus of a multitude of constraining and enabling alignments. Structural network dynamics include, but are not limited to, density, diversity, clustering, equivalence, and centrality of the network. These structural configurations combined with the strength and multiplexity of specific network linkages strongly influence social identities, values, attitudes, experiences, and behavior. Using graph-theoretic models, network analysts are able to identify specific types of structures that are highly effective in predicting ingroup and intergroup attitudes and behaviors above and beyond individual-level characteristics. Structural dynamics can further amplify intergroup principles through exploring the degree to which ingroup boundaries are loosely or tightly connected and the types and nature of linkages and communication exchanges within and between groups. For example, network theory suggests that the greater ingroup overlap across social contexts, the more likely group members perceive higher status for that particular ingroup than for other social categories to which they belong. It is also more likely the boundary between groups will be linguistically marked. In organizations, intergroup conflict and the capacity for successful adaptation and intergroup cooperation are strongly related to the extent and the alignment of intergroup “weak” ties across traditional communication channels and online. Identifying network structures can help explain a large set of multilevel intergroup outcomes such as linguistic accommodation and stereotyping, group level conflict, organizational productivity and innovation, political attitudes, and community resilience.
Ran Wei and Larry Zhiming Xu
The ongoing revolution in information and communication technologies (ICTs) has fundamentally transformed the landscape of democracy and the way people engage in politics. From the configuration of media systems to the decision-making of the voting public, the changes have permeated through almost every level of society, affecting political institutions, political actors, citizen groups, and mass media. For each aspect, a synopsis of classical and emergent political communication theories, contemporary and contentious political issues, and cutting-edge research adds to the discussion of new media. The discussion is unfolded with an account of research of new media effects on politics in international setting and cross-cultural contexts with insights of how Western theories and research apply (or fail to) in international contexts.
Daniel Angus and Cindy Gallois
Intergroup communication, given its interdisciplinary roots in communication and social psychology, has been eclectic in methodology. Earlier approaches tended to be quantitative and experimental. In the early 21st century, the full range of qualitative approaches—thematic analysis and grounded theory, discourse analysis, conversation analysis, and others—have come to prominence. A key issue has been how to reconcile the broad-brush aspects of surveys, tightly-controlled contexts in experiments, and very limited numbers of participants in qualitative research.
In the past decade or so, rapid improvements to the capabilities of computational technologies have brought forth a new generation of computational methods for communication research. Broadly known as visual text analytics, these methods provide communication scholars new ways to model, visualize, and analyze intergroup communication processes. They also allow larger scale in the detailed analysis of texts and discourse.
In spite of their great interest to intergroup communication, these new visual text analytic methods also present challenges. In presenting several newer visual text analytic methods, we articulate some ways to approach the tools to achieve maximum research benefit.
Many national news agencies (press associations) are facing significant transformations and some of these longstanding institutions, which we once thought would last forever, may even cease to operate. Most academic research concentrates on the biggest Western agencies, with very little research done on agencies outside the West. News agencies have also been studied either without a theoretical lens, or with a theoretical lens that does not necessarily help us to understand the essentially transnational character of news agencies, many of them operating both nationally and internationally.
Jacob Ørmen and Andreas Gregersen
In recent years, academics and pundits have taken great interest in the role of storytelling in journalism. The spread of rumors, misinformation, and disinformation in public discourse has intensified, as has the need to decipher the ways in which stories—fake or factual—work. Narratives play a key role in this process. Since time immemorial, stories have been structured in similar styles and around common themes to captivate audiences around the world. Scholars of the arts have for millennia debated what characterizes prototypical and universal stories. They have emphasized narrative elements, such as the organization of events into causal accounts, the choice of narrative perspective, the description of events as intentional actions, the casting of actors into character roles, and the fitting of those roles to types of story plots involving heroes and villains in conflict. News as a form of storytelling also follows conventional structures and organizing principles. As a result, narratives have also played a role in how journalism scholars and practitioners alike understand the particular genre of public communication that is news. The discussion of news as narratives can be approached from at least three perspectives: one emphasizes narratives as a set of conventions for telling any story; another approaches narratives as a particular genre of news reporting—that is, narrative journalism; and a third sees narratives as the core myths that circulate in our society through news, among other forms of communication. Increasingly, scholars also take an interest in how narrative elements affect the ways in which audiences perceive and engage with news.
Jannie Møller Hartley
The focus of news-audience research has shifted from investigating news audiences of single platforms—such as newspapers, television, or radio news—to audiences in an inherently cross-media context; and from examining the audience as passive, choosing between content made available for them; to investigating what audiences do with the news more actively, often coined by the term “news engagement.”
News-audience studies can be divided into five approaches: (1) media-effect studies of news consumption; (2) studies of news-media use and motives; (3) cultural audience studies of news practices; (4) news audiences’ comprehension and recall of news; and (5) news engagement in the digital age.
Due to changes in the media landscape, both technological and commercial, traditional analytical models in news-audience research have been challenged. The final discussion addresses how a tendency to focus on either reducing audiences to quantifiable aggregates in big-data research or labeling news audiences as a thing of the past can be observed—in both cases removing news-audience research from actual empirical audiences.
Joshua A. Braun
Media distribution plays a key role in defining publics by determining which groups are able to access and share news. Put more broadly, decisions about how content circulates, whether they are made by corporations, platforms, street vendors, or file sharers, are central to the question of who has access to cultural resources and on what terms. This is significant for scholars of journalism insofar as a central concern of journalism studies is the role that news media play in public life. As media distribution has become increasingly dependent on digital intermediaries like search engines and social media, responsibility for media circulation has become an increasingly significant aspect of news work, shifting journalistic routines in the process. Though journalism studies researchers have typically paid less attention to distribution than to news production, news content, and audience reception, the disruptive changes wrought by the widespread adoption of digital media have begun to inspire renewed interest in distribution across media industry studies. And while various industries and regulatory regimes define distribution differently, it is important for scholarship on distribution to forge its own conception of the subject matter, both to avoid industry capture and to grapple with a changing media landscape in which formerly distinct professional boundaries between distribution and other media practices like production and marketing are rapidly blurring and shifting.
A variety of scholars have argued that news distribution plays an important role in creating the imaginaries that sustain public life by enabling the conceit that media are addressed to the same audience over an extended period of time. It is true, too, that distribution networks can sow social divisions by extending the reach of messages and images beyond their intended contexts. The impact of the Internet on these dynamics has drawn a great deal of attention.
Distribution platforms—even digital ones—should also be understood as having material underpinnings that can constrain their form and functionality, and arguably favor particular organizational forms. The resulting dynamics can dramatically impact news providers’ access to distribution networks and, by extension, audiences. This is true for physical distribution networks and also, mutatis mutandis, in online space, where news providers have become highly dependent on a small set of companies—Google, Facebook, and their ilk—for access to audiences. At the same time, many media organizations pay substantial amounts to vendors for access to white-label technologies and infrastructures to maintain their own distribution channels.
The changing distribution landscape has led to changes in production dynamics at news organizations. In particular, the online advertising industry has now built its own distribution systems for ads, fundamentally changing the relationship between advertisers and the commercial news organizations on which they once relied for access to consumers. This, in turn, has led to changes in editorial logics at many news organizations aimed at preserving rapidly diminishing advertising revenues. Simultaneously, news distribution has become an increasing part of the work that goes on in news rooms, as optimizing the news for circulation via search and social media has become an editorial responsibility. These changes across media industries have generated a surge of interest in media distribution within academia.
“News ecology” and “news ecosystems” are two terms often used in journalism studies. They are, however, different concepts that draw from different lines of research and are used by different groups of scholars rarely connected to one another.
The notion of “news ecology” stems from media ecology, a branch of media theory that aims at understanding the effects that mediated technologies have on communication and social interactions. Media ecology has challenged traditional media research by focusing on how communicative technologies impact media consumption on a daily basis. Specifically it argues that communicative technologies encompass a set of implicit rules that affect how humans see, understand, and think about the contents that are being mediated. Building on these principles, “news ecology” is a relevant notion to reflect on how citizens get acquainted with the news as well as the diversity of technologies involved in news use. The notion aims at capturing the fact that news products exist in a diversity of formats, are consumed in diverse manners, and take place on different sites and platforms. Out of all the economic, social and technological changes of the last decades, the popularization of the Internet is often seen as the keystone of this change. However, most recent reception studies mention the terms “news ecology” without relating it to media ecology.
The use of the “news ecosystem” metaphor in journalism studies is more recent and focuses on the diversity of actors involved in news production and diffusion. If some scholars use a restricted definition of ecosystems (i.e., the ecosystems of blogs, websites, or social networking sites), others give it a more organic and composite meaning (i.e., the ecosystems of actors, technologies, and contents produced in a specific area or regarding a specific topic). Using the first definition, one can analyze the configuration of news ecosystems online, the diversity of actors involved in news production and their relationships, as well as how news circulates through diverse technologies. Using the second definition forces researchers to consider news as a complex social practice in which a diversity of actors competes to influence the news narrative through mediated and unmediated practices.
The two research traditions rarely intersect, as media and news ecology focus more on the reception side of news (i.e., the impact of mediums on people) and the study of news ecosystems has so far paid more attention to the production and diffusion of news. However, they share similarities—such as the facts that they both analyze media as dynamic processes are not normative in nature, or focus on complexity and change more than structure and stability—and could inspire one another in an effort to break the production/reception dichotomy in journalism studies.
In the past 50 years, there has been a burgeoning literature on the role of journalism in promoting governance and supporting anti-corruption efforts. Much of this comes from the work of economists and political scientists, and there is a lot for journalism studies scholars to learn from. The three disciplines grapple with many of the same questions; including the effects of journalism on society and journalists’ role as watchdogs and scarecrows. Economists are the boldest about establishing causality between journalism and governance, arguing that a free and open press can curb corruption and promote accountability. However, this is not always borne out in practice as modern technological and political developments have threatened journalism’s business model, especially in regions without a historically robust free press. Media capture continues to be a growing problem in places where government and business interests are aligned and seek to instrumentalize the media.
Further quantitative research and exploration of the impediments to the functioning of a free media will help our understanding of the contemporary problems facing journalists and how they can be solved in order to improve governance across the world. There is much more to be learned about the impact of journalism on governance and studies on this topic should not only cross disciplines but must also be decolonialized so that the field has more information on how the media contributes, or not, to governance in the Global South and in the different media systems outlined by Hallin and Mancini as well as the updated analysis of Efrat Nechushtai.
Masato Kajimoto and Jennifer Fleming
News literacy is an emerging field within the disciplines of media literacy, journalism education, information technology, and other related areas, although there is no unified definition or consensus among researchers as to what exactly the news literacy curriculum should entail. Its core mission is broadly recognized as “citizen empowerment” in that the critical-thinking skills necessary to the evaluation of news reports and the ability to identify fact-based, quality information encourage active participation and engagement among well-informed citizens. One dominant instructional paradigm, which some researchers refer to as the “journalism school approach,” emerged in the mid-2000s and distinguished “news literacy” from its longer-recognized counterpart, media literacy. Lessons in news literacy classrooms focus exclusively on the deconstruction of news content. While news literacy often shares many of its analytical goals and theoretical frameworks with media literacy education, it also contains specialized pedagogical methods specific to the process of news production, which are not applicable to other types of media content.
Despite some heated discussions among scholars, particularly in the United States, with different standpoints on whether this pedagogy is more or less effective than the approaches taken by media literacy educators, the difference between the two and other related fields, such as digital literacy and web literacy, is often ambiguous because in practice, neither discipline is particularly standardized and each instructor’s understanding of the field, as well as their academic training, has a significant impact on students’ learning experiences. Globally, the debate over the—often subtle—nuances that differentiate these various approaches have even less significance, as educators around the world translate and adapt news literacy concepts to fit the unique circumstances and environments found in their own country’s news media, political, and technological environments.
Perhaps the most pressing issue in the current state of news literacy is a lack of a cohesive body of peer-reviewed research, or in particular, a research design that appropriately measures the efficacy of educational models. News literacy studies grounded in social science methods are limited. Scholarship on critical news instruction and skill development, which has been traditionally conducted under the umbrella of media literacy, is mostly comprised of descriptive accounts of educational interventions or self-reported surveys on media attitudes, content consumption behaviors, or analytical skills. In the United States, a body of quantitative work based on an assessment instrument called a “news media literacy scale” has influenced how researchers can contextualize and measure news literacy, and some qualitative analyses shed light on specific pedagogical models. Interest in educational intervention and related research has increased rather dramatically since 2016 as global concerns over “post-truth” media consumption and the “fake news” phenomena have become part of academic discourse in different disciplines. Collaborative works among scholars and practitioners in the areas that could potentially inform the design of effective news literacy curriculum development, such as cognitive science, social psychology, and social media data analysis, have started to emerge as well.
The relationship between journalists and their sources is central to journalism practice. It is a relationship based on a power struggle over the presentation of information to the public. The nature of that relationship continues to change in response to cultural, social, political, and technological circumstances. Historically, the relationship between journalists and sources has been predominantly characterized as interdependent, oscillating between cooperation and conflict over the control of information. However, the arrival of digital publishing platforms has significantly disrupted this mutually dependent exchange. It has blurred the boundaries between the two roles and released sources from their traditional reliance on journalists to disseminate their messages to citizens. Using digital platforms, sources have the option to bypass the traditional media and communicate directly with the public if it meets their strategic communication goals. Depending on whether the source is trying to reach a specific audience via social media or a wider audience via mass media, he or she can “opt-in” or “opt-out” of a traditional journalist-source relationship. The shift in power between reporters and sources poses a challenge to the authority and control of journalists who have lost their stranglehold over the means of publication. This change points to issues of accountability and scrutiny and raises questions about the ongoing relevance of journalism’s “fourth estate” role in democracy.
Nikki Usher and Aske Kammer
The rise of news startups in their modern incarnation has taken place on a global scale, and needs consideration as a phenomenon. First, a brief history of news startups is provided, followed by a theoretical framing that explores how they both differ from and normalize existing aspects of professional journalism. News startups stretch the boundaries of the profession through discursive claims about iteration and innovation, but nonetheless draw on the longstanding aspirations of legacy journalists for inspiration. The types of funding models are overviewed (philanthropic/nonprofit, government-funded, venture-backed for-profit, for-profit, and ideological-advocacy) and are posited against a matrix of types of news startups (original-content creators, aggregators/curators, platforms, and business-to-business). News startups face future challenges to their survival and a discussion is needed on their fragility in the context of flexible and venture labor.
How events become news has always been a fundamental question for both journalism practitioners and scholars. For journalism practitioners, news judgments are wrapped up in the moral obligation to hold the powerful to account and to provide the public with the means to participate in democratic governance. For journalism scholars, news selection and construction are wrapped up in investigations of news values and newsworthiness. Scholarship systematically analyzing the processes behind these judgments and selections emerged in the 1960s, and since then, news values research has made a significant contribution to the journalism literature. Assertions have been made regarding the status of news values, including whether they are culture bound or universal, core or standard. Some hold that news values exist in the minds of journalists or are even metaphorically speaking “part of the furniture,” while others see them as being inherent or infused in the events that happen or as discursively constructed through the verbal and visual resources deployed in news storytelling. Like in many other areas of journalism research, systematic analysis of the role that visuals play in the construction of newsworthiness has been neglected. However, recent additions to the scholarship on visual news values analysis have begun to address this shortfall. The convergence and digitization of news production, rolling deadlines, new media platforms, and increasingly active audiences have also impacted on how news values research is conducted and theorized, making this a vibrant and ever-evolving research paradigm.
Non-governmental organizations (NGOs) are not-for-profit groups, which are independent of commercial businesses and government agencies. They claim to serve various notions of the public good, including advocacy and service delivery. So the definition of an “NGO” is broad, including many different kinds of organizations, such as aid agencies, human rights, indigenous, feminist and environmental lobby groups.
Throughout the 19th and early 20th century, the predecessors of NGOs—pressure groups—tried to advance their cause by cultivating close relations with the mainstream press, and/or publishing their own periodicals. But from the late 20th century onward, many NGOs started routinely producing their own news content, including written text but also photojournalism, video, and sophisticated interactive projects. Some of this material is disseminated through “alternative” outlets, social media and activist hubs. But it is difficult for NGOs to gain a mass audience in these ways, so most major NGOs recruit or commission experienced journalists to carry out this work for them.
Much of the research in this area has focused on either journalists’ increased dependence on NGOs, or on the restructuring of NGOs’ resources, priorities and working cultures in accordance with news norms. Most scholars have also focused on the work of international aid agencies and/or human rights organizations, as well as particular kinds of crises, such as famines, hurricanes and conflicts. The extant literature is heavily weighted toward organizations which are based in North America or Europe. However, a small but growing number of scholars are challenging this, exploring the news work of other NGOs and/or news outlets, in other countries, and during other kinds of news-making periods, including conferences, summits and “quiet” news weeks.
These more diverse approaches to studying NGOs as news organizations have led to the theorization of NGO journalism becoming more nuanced. Researchers have shifted away from polarized, and somewhat over-generalized, assessments of the effects of NGO news-making, toward a greater awareness of complexity and heterogeneity. This has involved them using theory about organizations, institutions, fields and moral economies. However, the kinds of power which NGO workers are able to acquire by becoming news reporters is still under-theorized, and scholars still tend to avoid examining the frameworks they use as a basis for normative evaluation. Finally, changing media practices (including social media practices) and NGOs’ adoption of new communication technology (including satellite and drone imagery) means that this area of news work is still evolving very rapidly.
People can adjust their communication in a variety of ways for different contexts, audiences, and purposes. Although these adjustments often improve or facilitate interaction—that is, make it smoother, better, or easier—sometimes they do not. “Nonaccommodation” is a concept drawn from communication accommodation theory (CAT) and refers to adjustments in communication behavior associated with disaffiliation, expressing dissimilarity and/or obscuring information. Nonaccommodation can be defined and described in terms of either speakers’ or listeners’ experiences; it may also be intentional or unintentional on the part of a speaker. Researchers have studied nonaccommodation in terms of both its objective behavioral manifestations (e.g., linguistic divergence) and the subjective perceptions that relate to those behavioral manifestations (e.g., psychological divergence; over- and underaccommodation). Responding to nonaccommodation effectively can be challenging, and what constitutes the “best” or “most appropriate” response often depends on contextual factors and interactants’ goals. In line with the functions of accommodation described in CAT, nonaccommodation can influence communication effectiveness as well as the nature of interpersonal and intergroup relations. Generally, nonaccommodation hinders shared understanding and increases perceptions of social distance between individuals and their social groups. Often it is also associated with less positive evaluations of the people and groups involved, as well as lower levels of relational solidarity. Nonaccommodation occurs frequently across a wide variety of societally significant contexts, including intergenerational, medical/healthcare, police–civilian, family, and educational interactions. As such, it represents an important area for both theoretical and applied research.
Nonverbal communication is ever present in face-to-face interactions. In interpersonal interactions, individuals are simultaneously sending information with their appearance and nonverbal behavior and receiving comparable information from their partners. Typically, this sending and receiving of nonverbal communication happens automatically and outside of awareness. Consequently, nonverbal communication is a remarkably effective means of managing contact with others, signaling information about social goals, and providing feedback to partners. Although some patterns of nonverbal communication are biologically hardwired, culture, gender, and personality introduce important differences in the subtle give-and-take of nonverbal communication. Finally, because nonverbal communication typically occurs automatically and outside of awareness, people often have little insight into its critical role in interactions.