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Editorial journalism and newspapers’ editorial opinions represent an area of research that can make an important contribution to our understanding of the relationship between the press and politics. Editorials are a distinctive format and are the only place in a newspaper where the opinions of a paper as an organization are explicitly represented. Newspapers and the journalists who write editorials play a powerful role in constructing political debate in the public sphere. They use their editorial voice to attempt to influence politics either indirectly, through reaching public opinion, or directly, by targeting politicians. Editorial journalism is at its most persuasive during elections, when newspapers traditionally declare support for candidates and political parties. Despite the potential of editorial opinions to influence democratic debate, and controversy over the way newspapers and their proprietors use editorials to intervene in politics, editorial journalism is under-researched. Our understanding of the significance of this distinctive form of journalism can be better understood by exploring four key themes.
First, asking “What is editorial journalism?” establishes the context of editorial journalism as a unique practice with opinion-leading intentions. Several characteristics of editorial journalism distinguish it from other formats and genres. Editorials (also known as leading articles) require a distinctive style and form of expression, occupy a special place in the physical geography of a newspaper, represent the collective institutional voice of a newspaper rather than that of an individual, have no bylines in the majority of countries, and are written with differing aims and motivations to news reports. The historical development of journalism explains the status of editorials as a distinctive form of journalism. Professional ideals and practices evolved to demand objectivity in news reporting and the separation of fact from opinion. Historically, editorial and advocacy journalism share an ethos for journalism that endeavors to effect social or political change, yet editorial journalism is distinctive from other advocacy journalism practices in significant ways. Editorials are also an integral part of the campaign journalism practiced by some newspapers.
Second, research and approaches in the field of political communication have attributed a particularly powerful role to editorial journalism. Rooted in the effects tradition, researchers have attributed an important role to editorials in informing and shaping debate in the public sphere in four ways: (1) as an influence on readers, voters, and/or public opinion; (2) as an influence on the internal news agendas and coverage of newspapers; (3) as an influence on the agendas and coverage in other news media; and (4) as an influence on political or policy agendas. Theorizing newspapers as active and independent political actors in the political process further underpins the need to research editorial journalism. Third, editorial journalism has been overlooked by sociological studies of journalism practices. Research provides a limited understanding of the routines and practices of editorial journalists and the organization of editorial opinion at newspapers. Although rare, studies focusing on editorial journalism show that editorial opinion does not simply reflect the influence of proprietors, as has often been assumed. Rather, editorial opinions are shaped by a complex range of factors. Finally, existing research trajectories and current developments point to new challenges and opportunities for editorial journalism. These challenges relate to how professional norms respond to age-old questions about objectivity, bias, and partisanship in the digital age.
Gary L. Kreps
Ehealth, also known as E-health, is a relatively new area of health communication inquiry that examines the development, implementation, and application of a broad range of evolving health information technologies (HITs) in modern society to disseminate health information, deliver health care, and promote public health. Ehealth applications include (a) the widespread development of specialized health information websites (often hosted by government agencies, health care systems, corporations, professional societies, health advocacy organizations, and other for-profit and nonprofit organizations); (b) the widespread use of electronic health record (EHR) systems designed to preserve and disseminate health information for health care providers, administrators, and consumers; (c) an array of mobile health education and support applications that have often been developed for use with smartphones; (d) mobile health behavior monitoring, tracking, and alerting equipment (such as wearable devices and systems imbedded in vehicles, clothing, and sporting equipment); (e) interactive telemedicine systems for collecting health data and delivering health care services remotely; (f) interactive adaptive tailored health information systems to support health education, motivate health behaviors, and to inform health decision making; (g) online social support groups for health care consumers, caregivers, and providers; (h) health promotion focused digital games to engage consumers in health education and train both providers and consumers about health promoting procedures; (i) dedicated computer portals that can deliver a variety of digital health information tools and functions to consumers, caregivers, and providers; and (j) interactive and adaptive virtual human agent systems that can gather and provide relevant health information, virtual reality programs that can simulate health environments for training and therapeutic purposes, and an ever-increasing number of digital applications (apps) for addressing a range of health conditions and activities. As information technology evolves, new ehealth applications and programs are being developed and introduced to provide a wide range of powerful ehealth systems to assist with health care and health promotion.
Ehealth technologies have been found by many researchers, practitioners, and consumers to hold tremendous promise for enhancing the delivery of health care and promotion of health, ultimately improving health outcomes. Many popularly adopted ehealth applications (such as health websites, health care portals, decision support systems, and wearable health information devices) are transforming the modern health care system by supplementing and extending traditional channels for health communication. The use of new ehealth applications enables the broad dissemination of relevant health information that can be personalized to the unique communication orientations, backgrounds, and information needs of individuals. New ehealth communication channels can provide health care consumers and providers with the relevant health information that they need to make informed health care decisions. These ehealth communication channels can provide this information to people exactly when and where they need it, which is especially important for addressing fast-moving and dangerous health threats. Yet, with all the promise of ehealth communication, there is still a tremendous amount of work to be done to make the wide array of new ehealth applications as useful as possible for promoting health with different audiences. This article describes the current state of knowledge about the development and use of HITs, as well as about strategies for improving ehealth communication applications to enhance the delivery of health care and the promotion of public health.
Spring Chenoa Cooper and P. Christopher Palmedo
Embarrassment, according to Fischer and Tangney, is an “aversive state of mortification, abashment, and chagrin that follows public social predicaments.” It is usually related to our perceptions of how others perceive us as well as their judgments of us, and it is associated with a loss of self-esteem when we perceive that others have judged us as inadequate or incompetent. However, even mere exposure or attention publicly placed on someone can elicit embarrassment (think of someone pointing at you and laughing).
Embarrassment is considered a self-conscious emotion. Self-conscious emotions include those that are evoked by self-reflection and self-evaluation: embarrassment, shame, guilt, and pride. Shame, an intense form of embarrassment, also has structural and larger social contexts, while embarrassment is more individually experienced. Self-conscious emotions play an important role in regulating behavior; they assist us in behaving according to social standards and guide us in responding when those rules are broken. While these emotions provide feedback in social situations, they also provide feedback for anticipated outcomes.
Embarrassment can play an important role in health, both in communication and behavior, and occurs through different forms. Primary embarrassment is the first rush of blood to the face and increased heart rate that usually lasts a few moments. Secondary embarrassment is the after-effect that shapes future behavior. Anticipatory embarrassment is the emotion surrounding the potential for embarrassment in an upcoming situation. Solitary embarrassment is the one that no one actually observes.
Three stigmatized areas of health—mental health, healthcare, and sexual health—may be assessed as case studies through which to understand the literature around embarrassment, as both an affect and an emotion.
Amid the rise of atypical and casual employment across economic sectors and the decline in profits taking place in media organizations internationally, the conditions under which journalists work are changing and, for many, worsening. The number of employed journalists has declined significantly since the late 20th century, and the real salaries of the remaining journalists have decreased or remained mostly stagnant. Female journalists, freelancers, and online journalists are paid (often significantly) less than male employees working for traditional media. These trends are particularly well documented for the United States, but they are international in scope. Although job satisfaction is traditionally robust among journalists, it is starting to decline, as some studies have indicated, together with the perceived level of autonomy over the labor process.
Although those who continue to hold permanent jobs in news organizations do journalism from a position of having a steady income and social security, a growing number of freelancers work for multiple clients, experience fluctuating incomes, and must shoulder greater risks (such as legal challenges potentially arising from their reporting). Staff journalists encounter increased workloads in newsrooms as they take on the tasks of laid-off colleagues. Freelancers, on the other hand, find it increasingly difficult to earn enough from doing journalism alone and take on secondary jobs or assignments, including in public relations. Their stress is more related to ensuring that they have ongoing work; juggling multiple jobs; and doing self-promotion, administrative work, and budget planning on top of journalism. Despite this, freelancers consistently report enjoying the flexibility and autonomy their employment status affords, pointing to a complex interlinking of freedom and constraint at the core of their work experience.
It is not yet clear whether emerging ways of organizing and financing journalistic labor, such as journalism cooperatives, news start-ups, and crowdfunding, offer sustainable alternatives to the waning employment opportunities in the big news organizations or to the model of the lone freelancer. So-called entrepreneurial journalism does not only tend to emphasize teamwork across professional boundaries; it also assigns a defining importance to digital technologies. The impact of the latter on journalistic labor overall varies; some research foregrounds the increased mobility and autonomy of multiskilled reporters, and other research mentions deskilling, labor rationalization, and the increased monitoring and measuring of journalistic performance.
Maureen P. Keeley
End of life communication includes both verbal and nonverbal messages that transpire following a diagnosis of a terminal illness and death. The circumstances that occur at the end of life create opportunities for unique and important communication. Specifically, communication at the end of life is impacted by numerous and complicated factors: First, cultural views on death and dying often determine what is talked about, when it can be talked about, and who is included in the conversations. Second, the fears, desires, and needs of the terminally ill must be taken into account at the end of life as it is their personal end of life journey. Third, the nature of the relationships between the terminally ill and their family and friends have tremendous influence on the nature and topics of conversations that will be shared. Fourth, interactions with healthcare professionals (preferably with palliative care specialists) tend to be more task focused, emphasizing end of life decision making and comfort care for the terminally ill. Fifth, as people are tending to live longer with terminal illness and often doing so far from their family, professional caregivers and hospice volunteers are also engaging in meaningful and significant communication with the terminally ill.
Communication at the end of life often determines whether or not the dying are allowed to die with dignity, with some control over their final wishes, and whether they are ultimately able to obtain some peaceful closure. Within close relationships communication at the end of life has the potential for authentic conversations that bring people closer, heal old wounds, and allow the terminally ill and close others to create some final memories and to say goodbye to one another. Communication at the end of life with health professionals has the potential for both the terminally ill and their family members to have greater satisfaction with end of life decisions and control of pain for the terminally ill, as well as better outcomes regarding grief and bereavement following the death for family members. For hospice volunteers and professional caregivers, communication at the end of life teaches the necessity and complexities of interactions at the end of life for the larger society.
Suruchi Sood, Amy Henderson Riley, and Kristine Cecile Alarcon
Entertainment-education (EE) began as a communication approach that uses both entertainment and education to engender individual and social change, but is emerging as a distinct theoretical, practice, and evidence-based communication subdiscipline. EE has roots in oral and performing arts traditions spanning thousands of years, such as morality tales, religious storytelling, and the spoken word. Modern-day EE, meanwhile, is produced in both fiction and nonfiction designs that include many formats: local street theater, music, puppetry, games, radio, television, and social media. A classic successful example of EE is the children’s television program Sesame Street, which is broadcast in over 120 countries. EE, however, is a strategy that has been successfully planned, implemented, and evaluated in countries around the world for children and adults alike. EE scholarship has traditionally focused on asking, “Does it work?” but more recent theorizing and research is moving toward understanding how EE works, drawing from multidisciplinary theories. From a research standpoint, such scholarship has increasingly showcased a wide range of methodologies. The result of these transformations is that EE is becoming an area of study, or subdiscipline, backed by an entire body of theory, practice, and evidence. The theoretical underpinnings, practice components, and evidence base from EE may be surveyed via the peer-reviewed literature published over the past 10 years. However, extensive work in social change from EE projects around the world has not all made it into the published literature. EE historically began as a communication approach, one tool in the communication toolbox. Over time, the nascent approach became its own full-fledged strategy focused on individual change. Backed by emerging technologies, innovative examples from around the globe, and new variations in implementation, it becomes clear that the field of EE is emerging into a discrete theoretical, practice, and evidence-based subdiscipline within communication that increasingly recognizes the inherent role of individuals, families, communities, organizations, and policies on improving the conditions needed for lasting social change.
Phaedra C. Pezzullo
Central to the study of communication and cultural studies is the relationship between nature and culture, not as a rigid dichotomy, but as elements that are coconstituted by each other materially and symbolically. With the rise of ecological awareness, the past three decades has fostered an increase in scholarship addressing environmental matters explicitly, as well as professional organizations mobilizing around the ways this perspective has shaped research, teaching, and praxis. Communication scholars from a range of perspectives have contributed to ongoing conversations about “environment” as a keyword, including at least these seven general approaches: (1) environmental personal identity and interpersonal relationships; (2) environmental organizational communication studies; (3) science, technology, and health communication; (4) public participation in environmental decision-making; (5) green applied media and arts; (6) environmental mass media studies; and (7) environmental rhetoric and cultural studies. Given this rich and expanding disciplinary terrain, identifying the heart of this research is a complicated task.
Environmental communication is the study and practice of pragmatic and constitutive modes of expression that define and trouble our ecological relationships within the world. It has been founded as a crisis discipline, one dedicated to addressing some of the greatest challenges of our times and to foregrounding the ethical implications of this orientation. In this article, environmental communication also is characterized fundamentally as a care discipline, one devoted to unearthing human and nonhuman interconnections, interdependence, biodiversity, and system limits. In the United States, environmental discourse has articulated dominant, residual, and emergent attitudes, values, and practices related to—though not limited to—wilderness, preservation, conservation, public health, environmental justice, sustainability, climate science, and resilience. Despite historical reluctance, future possibilities for scholarship on the environment are exigent and expanding, including communication-based research on climate justice, as well as digital environmental communication and archives.
Mats Ekström and Oscar Westlund
Epistemology is a central issue in journalism research. Journalism is among the most influential knowledge-producing institutions in modern society, associated with high claims of providing relevant, accurate, and verified public knowledge on a daily basis. More specifically, epistemology is the study of how, in this case, journalists and news organizations know what they know and how the knowledge claims are articulated and justified. Practices related to justification have been studied in (a) text and discourse; (b) journalist practices, norms, and routines within and outside the newsroom; and (c) audience assessment of news items and acceptance or rejection of the knowledge claims of journalism. Epistemology also includes the study of news and journalism as particular forms of knowledge. In journalism research, sociological approaches on epistemology have been developed to understand the institutionalized norms and practices in the processing of information and in socially shared and variable standards of justification, as well as in the authority of journalism in providing exclusive forms of knowledge in society. In recent years, epistemology has received increased scholarly interest in response to transformations within journalism: digitalization, emerging forms of data journalism, the acceleration of the news cycle, diminished human resources and financial pressure, and forms of audience participation.
Dani Filc and Nadav Davidovitch
The medical encounter is one of the most important channels of communication between the patient and his or her caretaker. Apart from its therapeutic effect, the medical encounter serves to convey information about a symptom or disease; construct a diagnosis and give information about the expected course of a disease (“prognosis”); and discuss treatment plans, including risks and benefits. The centrality of the medical encounter makes ethical considerations fundamental, not only within the clinical context but also within the broader context of health promotion. Furthermore, since the medical encounter is characterized by asymmetry and dependence, it can create problems of abuse of power or subordination. The current dominant liberal bioethical approach tends not to take into account the power relations within the medical encounter, or the social context in which the medical encounter takes place. It is in this sense that a republican egalitarian approach to bioethics can be of use. Instead of traditional bioethics emphasis on the individual and on personal autonomy, a radical egalitarian health rights approach will stress the importance of social structures, and the need for a different institutional framework that works toward making a universal right to health possible. Such an approach also emphasizes the centrality of politics in building adequate institutions and in modifying those social structures that cause inequities in health. These considerations have important consequences on how the medical encounter should be constructed, such as in the case of conveying risk and disclosing medical errors.
Yannis Stavrakakis and Antonis Galanopoulos
Arguably one of the most important political theorists of our time, Ernesto Laclau has produced an extremely influential theoretical corpus involving a multitude of methodological and political implications. His contribution is mainly focused on three fields; discourse, hegemony, and populism, all of them highly connected with communication and mediation processes.
In particular, Ernesto Laclau has introduced, throughout his career, a complex conceptual apparatus (comprising concepts like articulation, the nodal point, dislocation, the empty signifier, etc.) as a result of the radicalization and re-elaboration of the Gramscian conceptualization of hegemony. According to this framework, elaborated for the first time in Hegemony and Socialist Strategy, co-authored with Chantal Mouffe (first published in 1985), discourse is a social practice that performatively shapes the social world. Human reality is thus articulated through discourse and obtains its meaning precisely through this discursive mediation. All social practices are therefore understood as discursive ones. To the extent, however, that processes of articulation are never taking place in a vacuum and are bound to involve different or antagonistic political orientations, the field of discursivity comes to be seen as a field marked throughout by the primacy of the political. As a result, any hegemony will be contingent, partial, and temporary.
In addition, Laclau is one of the most well known analysts of populism, to which he has (partly) devoted two of his books, Politics and Ideology in Marxist Theory (1977) and On Populist Reason (2005). Populism, for Laclau, is designated, as expected, as discourse, as a specific way to articulate and communicate social demands as well as to form popular identities, to construct “the people.” His elaborations of populism are surely critical for the analysis of a pervasive political phenomenon of our era. All in all, the thought of Ernesto Laclau remains influential in the sphere of theory and political practice, and his theoretical arsenal will be an extremely helpful tool for academics and researchers of discourse theory and political communication.
The design and dissemination of health and risk messages invariably involves moral and ethical issues. The choice of the topics, the focus on particular recommended practices, the choice of particular groups to be the intended recipients of the messages and their inclusion in or exclusion from the message development process, all raise ethical issues. Further, the persuasive tactics used to influence people to change their attitudes and beliefs and to adopt recommended changes in their lives also raise ethical concerns. For example, persuasive tactics may infringe on people’s privacy when people view images they may find intrusive, offensive, or cause them distress. Tactics that “tug” at people’s emotions may infringe on their unhindered ability to make a conscientious decision. Employing digital media and sophisticated advertising and marketing tactics also elicits ethical challenges both related to their manipulative potential and their differential reach: all of which may contribute to social and health disparities. In addition, the practices recommended in health and risk messages may conflict with values people cherish. For example, people could be urged to change the way they communicate with their spouses on intimate issues, relinquish the consumption of favorite traditional foods—or messages may raise issues that recipients find taboo according to their culture or religious beliefs. Health and risk messages may have unforeseen and unintended adverse effects that could affect people’s emotional and physical aspects by inadvertently contributing to people’s sense of guilt through shaming or stigmatization. Also, on the cultural and social level, such messages may contribute to an idealization of a certain lifestyle or commercialization of products and celebrities associated with the messages.
Philosophical and ethical frameworks typically used in communication ethics, bioethics, communication campaigns, and social marketing literature emphasize the central guiding principles of personal autonomy and privacy with the aim to ensure equity and fairness. The obligation to avoid “doing harm” includes concerns regarding labeling, stigmatizing, and depriving; the obligation to help; the obligation to respect people’s autonomy to make free choices, particularly concerns regarding persuasion tactics and manipulations and the use of threat tactics, provocative appeals, distressing images, framing tactics, cultural sensitivity, and moral relativism; the obligation to obtain consent; the obligation to truthfulness; the obligation to sincerity; the obligation to correctness, certitude, and reliability; the issue of personal responsibility; equity obligations including concerns regarding segmentation and “targeting”; the obligation to comprehensibility; the obligation of inclusion; utility and efficiency considerations; the “harm reduction” approach; and concerns regarding social value priorities and “distortions,” which includes prosocial values as moral appeals.
Health promotion communication interventions invariably raise ethical issues because they aim to influence people’s views and lifestyles, and they are often initiated, funded, and influenced by government agencies or powerful public or private organizations. With the increasing use of commercial advertising tactics in health promotion communication interventions, ethical issues regarding advertising can be raised in health promotion communication when it applies techniques such as highly emotional appeals, exaggerations, omissions, provocative tactics, or the use of children. Key ethical concerns relate to infringing on people’s privacy, interfering with their right to freedom of choice and autonomy, and issues of equity (such as by widening social gaps, where mainly those who are better off benefit from the interventions). Interventions using digital media raise ethical issues regarding the digital divide and privacy. The interventions may have unintended adverse effects on the psychological well-being of individuals or groups (e.g., by inadvertently stigmatizing or labeling people portrayed as negative models). They can also have an effect on cultural aspects of society (e.g., by idealizing particular lifestyles or turning health into a value) and raise concerns regarding democratic processes and citizens’ consent to the interventions.
Interventions can have repercussions in multicultural settings since members of diverse populations may hold beliefs or engage in practices considered by health promoters as “unhealthy,” but which have important cultural significance. There are also ethical concerns regarding collaborations between health promoters and for-profit organizations. Identifying and considering ethical issues in the intervention is important for both moral and practical reasons. Several ethical conceptual frameworks are briefly presented that elucidate central ethical principles or concerns, followed by ethical issues associated with specific contexts or aspects of communication interventions.
Ronald C. Arnett
Signification of human meaning dwells in ethics and culture, finding expression in and through rhetorical practices. Ethics and culture consist of goods and practices that gather the meaningful and the important together, yielding urgency for rhetorical employment of those practices. The union of ethics, culture, and rhetoric offers a coherent dwelling for the protection and promotion of the consequential. Ethics and culture house actions of meaningfulness that compel rhetorical expression, announcing a stance attentive to the vital, reminding self and informing other of a particular account of the consequential. Ethics and culture adjudicate a sense of ground that nourishes rhetorical understanding and engagement with the world. Rhetoric explicates practices of import that reflect the performative reality of ethics and culture, retelling self and other about the crucial. Rhetoric permits self and other to interrogate a ground of distinctive goods and practices that structure the noteworthy. Rhetoric facilitates discovery, testing, and knowledgeable implementation. It moves ethics and culture from points of abstraction to knowing public coordinates in a communicative social world that is impactful on self and others. The interplay of ethics, culture, and rhetoric in their triconstruction and enactment engenders human meaning. Rhetoric thrusts unique versions of ethics and culture into the public domain, and such action renders practical awareness of the existence of contrasting content of import. Acknowledging dissimilarity exposes and probes contrasting goods and practices. Rhetoric enhances public knowledge of differences undergirding juxtaposed ethical and cultural stances.
European communications policy is defined as European level coordination of national policies by institutions such as the European Union (EU), Council of Europe (CoE), European Broadcasting Union (EBU) and European Audiovisual Observatory (EAO). The focus in this article is on European Union initiatives that are, in general, directly binding on Member States. They comprise of policies governing cross-border broadcasting (television and radio), telecommunications relating to media, content distribution (networks and subsidies), public service definitions, advertising and quotas. The focus is on current policies, with historical accounts of how they came into being. It draws on primary source material and provides secondary reading suggestions under the section Further Reading. A distinction is made between hard law, which is directly binding, and soft policy coordination, which takes place between the European Union institutions and national regulatory authorities (NRAs). The policy areas under discussion are: cross-border broadcasting (television and radio), telecommunications relating to media, distribution (networks and subsidies), public service definitions, advertising and quotas. European Union initiatives are comprised of four main components: legislation (Directives, Regulations, and Decisions), soft governance (self-regulation and other forms of European level coordination), competition law and distributive policies (the MEDIA programme and Creative Europe). Directives, regulations, decisions and competition case rulings are directly binding on member states. Soft policy coordination takes place between the European institutions and national regulatory authorities (NRAs). It is used primarily to coordinate standard-setting between NRAs and establish common EU positions on international platforms. It has also been instrumental in setting benchmarking exercises and the exchange of best practice in areas where there is no EU legal basis for legislation such as media transparency, freedom, pluralism and independence.
Stephen M. Croucher
The European Union (EU) is an economic, political, and social conglomeration of 28 member nations. These member nations work together via a system of supranational institutional and intergovernmental-negotiated treaties and decisions by member states. While the EU has been able to continue its development in various stages since the 1950s respectively, a key issue continually facing the EU has always been integration at different levels. Integration of new member states, integration of individuals and cultures within member states, and most recently integration of immigrants (newcomers of different designations) into the EU.
While the EU has strict guidelines regarding the integration of new member states into the EU, no policies/procedures are in place regarding the integration of individuals into the EU. Issues of national sovereignty are critical to EU member states when discussing how to integrate newcomers. Most recently during the heightened wave of refugees entering the EU through its southern and eastern borders, the issue of how to integrate newcomers into the EU has come to the forefront of national and EU policymakers. Key questions facing the EU and its member states include: What are the national integration policies, and how do they differ? What is the future for the EU in response to increased legal, illegal, and irregular migration?
For most of the 20th century, telecommunications was a matter of national governance and thus of peripheral interest to the European Union. Then from the mid- to late-1980s, the EU began to develop an intensified policy package for the telecommunications sector. Telecommunications has now grown to become one of the most prominent and extensive policy areas addressed by the EU. But what accounts for such a remarkable Europeanization of telecommunications governance? In polar contrast to its origins, telecommunications has become a key focus in neoliberal economics and policy in effecting sectoral change. This development went hand in hand with arguments around propounding the benefits of economic globalization, which sustained a move to internationalize the organization of telecommunications to the European level along neoliberal lines. However, notwithstanding the remarkable growth of the EU governance framework for telecommunications, there are nuances in the analysis of the constant resistance to the wholesale Europeanization of telecommunications policy that provide evidence of a residual tension between national- and EU-level interests. This tension has been evident in policy proposals, decision-making, and implementation at key junctures for more since the late 1980s The policy has played key roles at different times, in particular, on the national level, involving governmental, regulatory, and commercial actors. Telecommunications thus provides a classic illustration of the balance that needs to be struck in the development of communications policies in the EU between supranational and intergovernmental interests. Now part of a converging electronic communications sector, this feature of telecommunications governance is as prominent today as it was in the very early days of EU telecommunications policy development in the mid- to late-1980s.
Intergroup communication concerns the verbal and nonverbal interaction between individuals from different groups. Since about the 1980s, the social identity perspective (including social identity, self-categorization, ethnolinguistic vitality, and communication accommodation theories) has provided much impetus to research on intergroup communication. One way to advance intergroup communication research, then, is to expand the social identity perspective. Evolutionary psychology, a research program firmly rooted in natural selection theory and its modern synthesis, can help achieve this goal. For example, a functional analysis of language acquisition suggests—and research confirms—that language (similar to sex and age but not race) is a dedicated dimension of social categorization. This is first of all because language is localized, with signal regularities (e.g., grammar, syntax) being meaningful only to in-group members. Second, there is a critical window of language acquisition that typically closes at late adolescence, and one can almost never reach native-level proficiency if the person tries to learn a language beyond that window. Thus, two people are very likely to have grown up in the same place if they speak the same language with similar high levels of proficiency. Conversely, the lack of proficiency in speaking a language suggests that one does not have the same childhood experience as others and is thus an out-group member. Because ancestral humans had recurrent exposure to people speaking different languages (or variants of the same language) even given their limited travel ability, language-based categorization appears to be an evolved part of human nature.
Evolutionary theories can also help renovate research on ethnolinguistic vitality and (non)accommodation. For example, an analysis of host-parasite coevolution suggests that maintaining and using one’s own language can help reduce the risk of contracting foreign diseases in places with high parasite stress. This is because out-group members are more likely than in-group members to carry diseases that one’s physiological immune system cannot tackle. Intergroup differentiation is thus needed more in places with higher parasite stress, and language (as noted) reliably marks group membership. It thus benefits people living in parasite-laden environments to stick to their own language, which helps them remain close to in-group members and away from out-group members. Research also shows that increases in perceived parasitic threats cause people higher in pathogen disgust sensitivity to perceive speakers with foreign accents as being more dissimilar to self. This enhanced perceived dissimilarity may cause non-accommodation or divergence in intergroup communication, resulting in negative language attitudes and even intergroup conflicts. These and many other areas of research uniquely identified by evolutionary approaches to intergroup communication research await further empirical tests.
Patric R. Spence, David Westerman, and Robert G. Rice
Humans often prefer representations that are cognitively easier to store, and such representations are easier to retrieve later to make judgments about the social world. Exemplification theory draws on physiological memory mechanisms and argues that simple, iconic, concrete, and emotionally arousing depictions of events (exemplars) are favored and thus more likely to be stored and used than are abstract, inconsequential depictions or representations. Inconsequential information or representations are forgotten because they are not processed as being essential for survival. Exemplified events vary on a continuum of how accurately they represent a larger occurrence of events. Through specific uses of pictures, quotes and other depictive strategies, concrete, iconic, and emotionally arousing information is often added to a story. Research has documented the strength of specific exemplars in creating inaccurate estimations of events and perceptions of severity and susceptibility. Moreover, in the presence of a risk, portrayals with exemplars have been shown to motivate individuals to intend to change behavior. Exemplification is a strong theory that is understudied and underutilized. The theory has strong explanatory, predictive, and organizing power, and it has application to phenomena in contexts such as media effects, persuasion, crisis and risk communication, health communication and public relations.
This is an advance summary of a forthcoming article in the Oxford Research Encyclopedia of Communication. Please check back later for the full article.
Facework represents an important mediation of the intersection between an individual’s private self-conception and the individual’s need to cooperate—or not—in a society, especially at the interpersonal and organizational levels of communication. More clearly, facework builds on the notion of a metaphorical ‘face’, which represents how an individual is viewed—that is, respectfully or not—by others in an interaction. Facework is, then, in its basic form, the interpersonal skills or strategies (i.e., work) needed to maintain or elevate, and in some cases, hinder, others’ perception of an individual’s right to deserve respect. Culture mediates this interaction even further by dictating whose face an individual should be most concerned (i.e., face-concern) with during an interactional exchange. For example, individualistic cultures (e.g., United States, Canada, Germany) prioritize that individuals generally should be most concerned with protecting their own sense of respect (i.e., self-face) while interacting or in conflict, while collectivistic cultures (e.g., China, South Korea, Japan) prioritize the focus on maintaining the other individual’s (i.e., other-face) sense of dignity and respect in an interaction. Yet, individuals in either individualistic or collectivistic cultures may also choose to try to enact concern with both themselves and others in an interaction (i.e., mutual-face).
Other iterations of facework strategies and/or concerns—all at least partially mediated by cultural values and social norms—have emerged, including: face-negotiating, face-constituting, face-compensating, face-honoring, face-saving, face-threatening, face-building, face-protecting, face-depreciating, face-giving, face-restoring, and face-neutral. Notions of face and facework has also given rise to several face-oriented communication theories such as Face-Negotiation Theory (FNT), which aims to examine and predict, generally, how individuals in various cultures might negotiate and manage conflict(s) and conflict styles. Original understandings of face are primarily grounded in Erving Goffman’s sociological work on facework and Penelope Brown and Stephen Levinson’s Politeness Theory, works that have been used to examine and compare communication practices in multiple intercultural and cross-cultural contexts.
Lucas Graves and Michelle A. Amazeen
Fact-checking has a traditional meaning in journalism that relates to internal procedures for verifying facts prior to publication, as well as a newer sense denoting stories that publicly evaluate the truth of statements from politicians, journalists, or other public figures. Internal fact-checking first emerged as a distinct role in U.S. newsmagazines in the 1920s and 1930s, decades in which the objectivity norm became established among American journalists. While newspapers have not typically employed dedicated fact-checkers, the term also refers more broadly to verification routines and the professional concern with factual accuracy. Both scholars and journalists have been concerned with a decline of internal fact-checking resources and routines in the face of accelerated publishing cycles and the economic crisis faced by news organizations in many parts of the world.
External fact-checking consists of publishing an evidence-based analysis of the accuracy of a political claim, news report, or other public text. Organizations specializing in such “political” fact-checking have been established in scores of countries around the world since the first sites appeared in the United States in the early 2000s. These outlets may be based in established news organizations but also “good government” groups, universities, and other areas of civil society; practitioners generally share the broad goals of helping people become better informed and promoting fact-based public discourse. A burgeoning area of research has tried to measure the effectiveness of various kinds of external fact-checking interventions in countering misinformation and promoting accurate beliefs. This literature generally finds that fact-checking can be effective in experimental settings, though the influence of corrections is limited by the familiar mechanisms of motivated reasoning.