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date: 13 November 2019

Summary and Keywords

Research on emotion and intimacy has been slow to develop in journalism studies. This is due to an allegiance to the model of liberal democracy and the associated ideal of objectivity. However, a growing body of work has shown that despite the historical allegiance to the ideal of objectivity, journalistic texts are—and always have been—profoundly infused with emotion. Emotion and intimacy serve crucial roles in the public discourse of journalism. They are used deliberately and strategically by journalists because they facilitate audience engagement and understanding. Audiences appear to connect with concrete stories of lived experience that dramatize the large and often abstract events that make up the news. Such connection can facilitate the cultivation of compassion—or feeling with others—and thereby engender cosmopolitan sensibilities. Growing scholarly attention to emotion and intimacy in journalism has occurred within the context of a rapidly changing media ecology. Technological changes associated with the digital era, including the rise of user-generated content and the emergence of social media, have ushered in a greater role for “ordinary people” in news production and participation. This has brought about the privileging of more emotional and embodied forms of storytelling. At the same time, these transformations, alongside broader existential threats to journalism, have rendered attention to the emotional impact of journalistic labor particularly urgent.

Keywords: affect, distant suffering, emotion, emotional labor, intimacy, objectivity, witnessing, journalism studies

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