Difference in human experience can be parsed in a variety of ways and it is this parsing that provides the entry point to our discussion of “race,” “gender,” “class,” and “sexuality” as foci of study in the field of organizational communication. Social sorting of difference has material consequences, such as whether individuals, groups, organizations, communities, and nations have equal and equitable access to civil/participative liberties, food, clean water, health, housing, education, and meaningful work. Communication perspectives enable researchers to examine how difference is produced, sustained, and transformed through symbolic means. That is, communication organizes difference. In the field of organizational communication the communicative organizing of race, gender, class, and sexuality is examined in everyday social arrangements, such as corporate and not-for-profit organizations, communities, and other institutional contexts locally and globally. Topics of central concern in organizational communication difference studies are those related to work and the political economy of work, such as labor, conflicts between public and private domains, empowerment, and agency. Research on race, gender, class, and sexuality as communicatively structured difference has progressed in the field of organizational communication from early top-down functionalist approaches, to bottom-up and emergent interpretive/critical/materialist methods, to poststructuralist approaches that deconstruct the very notion of “categories” of difference. More complex intersectional approaches, including queer theory and postcolonial/decolonial theory, are currently gaining traction in the field of organizational communication. These advances signal that difference studies have matured over the last decades as the field moved toward questioning and deconstructing past approaches to knowledge production while finding commensurability across diverse theoretical and research perspectives. These moves open up more possibilities to respond to societal imperatives for understanding difference.
Patricia S. Parker, Jing Jiang, Courtney L. McCluney, and Verónica Caridad Rabelo
Matthew S. May and Kate Siegfried
Louis Pierre Althusser (1918–1990) is widely recognized as one of the most significant and influential Marxist philosophers associated with the structuralist turn in the middle of the 20th century. The ongoing publication of scholarly monographs that develop his conceptual legacy, the depth of his impact in disciplinary debates in fields across the humanities and social sciences, and the continued translation of his work from French into multiple languages, to offer only a few examples, testify to the consensus regarding the enduring importance of his theoretical innovations and often controversial interventions. He devoted tremendous intellectual energy toward a critique of humanism and phenomenological-based Marxism even as he eschewed traditional positivist economic explanations of history and exploitation—engaging in what amounts to nothing less than an effort to fundamentally shift the way the West reads and interprets Marx. Despite the controversial aspects of his interventions, there is little disagreement that the concepts produced by Althusser irreversibly affected and continue to affect the trajectory of Marxist and post-Marxist thought throughout the world, albeit often through the back door, smuggled in and unrecognized—in his lexicon: as an embedded but nevertheless absent cause.
Political economy approaches examine the power relations that comprise the production, distribution, and exchange of resources. They are distinguished from economics by a deeper concern for history, the social totality, moral philosophy, and praxis. Numerous schools of thought mark the political economy approach including early conservative, communitarian, and Marxian perspectives. Today, neoconservative, institutional, neo-Marxian, feminist, environmental, and social movement based approaches offer a wide variety of political economies. Communication scholars have drawn on political economy approaches to carry out research on media technologies, including broadcasting, telecommunications, and computer communication. In doing so they have developed distinctive geographic perspectives covering North America, Europe, and the less developed world. Political economy approaches are built on specific philosophical assumptions including a range of epistemologies that, on one end of a continuum, accept the reality of both concepts and observations and, at the other, claim that all explanations can be reduced to one essential cause, such as the economy or culture. Political economy approaches also range from perspectives that emphasize social change, social processes, and social relations to those that focus on social structures and institutions. Political economy approaches tend to concentrate on three processes that make up the main starting points for political economy research on media technologies. Commodification is the process of transforming things valued for their use into marketable products that are valued for what they can bring in exchange. This can be seen, for example, in the process of turning a story that friends tell one another into a film or a book to be sold in the marketplace. Spatialization is the process of overcoming the constraints of geographical space with media and technologies. For example, social media surmounts distance by bringing images of world events to every part of the globe and companies use media technologies, now often comprised of cloud computing, big data analytics, the Internet of Things, and telecommunications networks, to build global supply chains. Finally, structuration is the process of creating social relations, mainly those organized around social class, gender, and race. With respect to social class, political economy approaches describe how access to the mass media and new communication technologies is influenced by inequalities in income and wealth, which enable some to afford access and others to be left out. Political economy approaches are evolving in response to challenges from cultural studies approaches. Political economies of media technologies are now placing greater emphasis on international communication, on communication history, on standpoints of resistance, on new media technologies, and on new media activism.
Cultural studies seeks to understand and explain how culture relates to the larger society and draws on social theory, philosophy, history, linguistics, communication, semiotics, media studies, and more to assess and evaluate mass media and everyday cultural practices. Since its inception in 1960s Britain, cultural studies has had recognizable and recurring interactions with Marxism, most clearly in culturalist renderings along a spectrum of tensions with political economy approaches. Marxist traditions and inflections appear in the seminal works of Raymond Williams and E. P. Thompson, work on the culture industry inspired by the Frankfurt School in 1930s Germany, challenges by Stuart Hall and others to the structuralist theories of Louis Althusser, and writings on consciousness and social change by Georg Lukács. Perhaps the most pronounced indication of Marxist influences on cultural studies appears in the multiple and diverse interpretations of Antonio Gramsci’s concept of hegemony. Cultural studies, including critical theory, has been invigorated by Marxism, even as a recurring critique of economic determinism appears in most investigations and analyses of cultural practices. Marxism has no authoritative definition or application. Nonetheless, Marxism insists on materialism as the precondition for human life and development, opposing various idealist conceptions whether religious or philosophical that posit magical, suprahuman interventions that shape humanity or assertions of consciousness, creative genius, or timeless universals that supersede any particular historical conjuncture. Second, Marxism finds material reality, including all forms of human society and culture, to be historical phenomenon. Humans are framed by their conditions, and in turn, have agency to make social changing using material, knowledge, and possibilities within concrete historical conditions. For Marxists, capitalist society can best be historically and materially understood as social relations of production of society based on labor power and capitalist private ownership of the means of production. Wages paid labor are less than the value of goods and services produced. Capitalist withhold their profits from the value of goods and services produced. Such social relations organize individuals and groups into describable and manifest social classes, that are diverse and unstable but have contradictory interests and experiences. To maintain this social order and its rule, capitalists offer material adjustments, political rewards, and cultural activities that complement the social arrangements to maintain and adjust the dominant social order. Thus, for Marxists, ideologies arise in uneasy tandem with social relations of power. Ideas and practices appear and are constructed, distributed, and lived across society. Dominant ideologies parallel and refract conflictual social relations of power. Ideologies attune to transforming existing social relations may express countervailing views, values, and expectations. In sum, Marxist historical materialism finds that culture is a social product, social tool, and social process resulting from the construction and use by social groups with diverse social experiences and identities, including gender, race, social class, and more. Cultures have remarkably contradictory and hybrid elements creatively assembled from materially present social contradictions in unequal societies, ranging from reinforcement to resistance against constantly adjusting social relations of power. Five elements appear in most Marxist renditions on culture: materialism, the primacy of historical conjunctures, labor and social class, ideologies refracting social relations, and social change resulting from competing social and political interests.
Bryan J. McCann
The term materialist rhetoric refers to scholarly approaches that seek to account for the relationship between rhetoric and the world that it inhabits. Rhetoricians have differed sharply on the character of this relationship and how it should inform rhetorical theory, criticism, and practice. To be a materialist is to insist that there exists a world outside of human agency that exerts force on human affairs. Marxism is the most influential philosophical tradition for materialist rhetoric, although rhetoricians vary in terms of their adherence to and interpretation of its principles. Karl Marx argued that the antagonistic class relations at the core of capitalism were the chief material determinant for social being. Historical materialism is the primary methodology of Marxist critique, and it rests on the premise that the character of class relations is not governed solely by human volition. Rather, these relations create the conditions of possibility for and shape the trajectory of social life. While Marxism has informed the liveliest debates regarding materialist rhetoric, not all materialist rhetoricians are Marxists. The earliest iterations of materialist rhetoric drew on Marxism for inspiration, but did not adopt an explicitly anticapitalist orientation. Rather, materialist rhetoric initially referred to calls for rhetoricians to better account for the material character of rhetoric itself. Later developments in materialist rhetoric emerged from debates regarding the nature of Marxism as a rhetorical method, the question of whether rhetoric is representational or constitutive, the character of rhetorical agency, and the existence of a knowable material world outside of rhetoric. Classical Marxists in rhetoric have argued that scholars should predicate their work on the presumption of an experiential reality outside of discourse that exerts force on human symbolic activity. They argue that grounding rhetorical critique in a nondiscursive materiality is necessary for ethical judgment and political practice. Others who reject classical Marxism embrace the claim that rhetoric is material—so much so, in fact, that it comprises every dimension of social being. Debates between these perspectives hinge largely on how different scholars theorize contemporary capitalism. Whereas classical Marxists retain faith in the revolutionary agency of the working class, their critics contend that rhetoric itself has become the central modality of labor in the modern economy and, therefore, the chief resource for resistance. Other materialist perspectives do not dwell on theoretical debates regarding Marxism, but instead attend to other dimensions of being beyond human symbol use. Whereas some scholars are interested in rhetoric’s relationship to the human body and physical spaces, others theorize rhetoric in ways that reach beyond the limits of human cognition.
M. Madhava Prasad
At the core of what we know as popular culture studies today is the work of scholars associated with or influenced by the Birmingham Centre for Contemporary Cultural Studies. Popular culture itself and intellectual interest in its risks and possibilities, however, long predate this moment. Earlier in the 20th century, members of the Frankfurt School took an active interest in what was then referred to as “mass culture” or the culture industry. Semiotics, emerging in the latter half of the 20th century as an exciting new methodology of cultural analysis, turned to popular culture for many of its objects as it redefined textuality, reading, and meaning. The works of Roland Barthes and Umberto Eco are exemplary in this regard. The work of the Birmingham school, also known as British cultural studies, drew from both of these intellectual traditions but went on to forge its own unique methods drawing on Marxist and poststructuralist theoretical legacies. Quickly spreading across the Anglophone world, Cultural Studies is now widely recognized, if not as a discipline proper, as a distinctive branch of the humanities. Other methodologies contemporaneous with this trend are also now clubbed together as part of this generalized practice of cultural studies. Important among these are feminist approaches to popular culture exemplified by work on Hollywood cinema and women’s melodrama in particular, the study of images and representations through a mass communications approach, and ethnographic studies of readers of popular romances and television audiences. A minor, theoretically weak tradition of popular culture studies initiated by Ray Browne parallelly in the Unites States may also be mentioned. More recently, Slavoj Zizek has introduced startlingly new ways of drawing popular cultural texts into philosophical debates. If all of these can be taken together as constituting what is generally referred to as popular culture studies today, it is still limited to the 20th century. Apart from the Frankfurt School and semiotics, British cultural studies also counts among the precursors it had to settle scores with, the tradition of cultural criticism in Britain that Matthew Arnold and in his wake F. R. Leavis undertook as they sought to insulate “the best of what was thought and said” from the debasing influence of the commercial press and mass culture in general. But the history of popular culture as an object of investigation and social concern goes further back still to the 18th and 19th centuries, the period of the rise and spread of mass literature, boosted by the rise of a working-class readership.
Rachel A. Smith
A premise in health promotion and disease prevention is that exposure to and consequences of illness and injury can be minimized through people’s actions. Health campaigns, broadly defined as communication strategies intentionally designed to encourage people to engage in the actions that prevent illness and injury and promote wellbeing, typically try to inspire more than one person to change. No two people are exactly alike with respect to their risk for illness and injury or their reactions to a campaign attempting to lower their risk. These variations between people are important for health messaging. Effective campaigns provide a target audience with the right persuasive strategy to inspire change based on their initial state and psychosocial predictors for change. It is often financially and logistically unreasonable to create campaigns for each individual within a population; it is even unnecessary to the extent to which people exist in similar states and share psychosocial predictors for change. A challenging problem for health campaigns is to define those who need to be reached, and then intelligently group people based on a complex set of variables in order to identify groups with similar needs who will respond similarly to a particular persuasive strategy. The premise of this chapter is that segmentation at its best is a systematic and explicit process of research to make informed decisions about how many audiences to consider, why the audience is doing what they are doing, and how to reach that audience effectively.