The relationship between the practice and field of journalism and the interdisciplinary field of memory studies is complex and multifaceted. There is a strong link between collective memory production and journalistic practice, based on the proposition that journalists produce first drafts of history by using the past in their reportage. Moreover, the practice of journalism is a key agent of memory work because it serves as one of society’s main mechanisms for recording and remembering, and in doing so helps shape collective memory. Journalism can be seen as a memory text, with journalists constructing news within cultural-interpretive frames according to the cultural environment. Journalism also plays a key role in the production of visual memory and new media, including social media. Journalism is thus a key agent of memory work, providing a space for commentary on institutional and cultural sites of memory construction.
Matthew Houdek and Kendall R. Phillips
The term public memory refers to the circulation of recollections among members of a given community. These recollections are far from being perfect records of the past; rather, they entail what we remember, the ways we frame it, and what aspects we forget. Broadly, public memory differs from official histories in that the former is more informal, diverse, and mutable where the latter is often presented as formal, singular, and stable. Beginning in the 1980s, scholars from various disciplines became interested in the way ideas about the past were crafted, circulated, and contested. A wide variety of artifacts give evidence of public memory, including public speeches, memorials, museums, holidays, and films. Scholars interested in public memory have observed the importance of such informal practices in relation to the conception of the nation-state, as well as a growing sense of an interconnected transnational or global network of memories. While the study of public memory spans multiple disciplines, its uptake in communication and rhetorical studies has produced a wealth of critical and theoretical perspectives that continues to shape the field.
Joan Faber McAlister
The phrase “space in rhetorical theory” refers to scholarship that explores the relationships between place and persuasion, location and identity, and/or spatial dimensions of communication and communicative functions of spaces. These relationships have been theorized in a wide variety of ways, from classical conceptions of topos and the agora to recent work on new materialist and mobile rhetorics. Key themes in this research have included (1) settings where rhetoric takes place, (2) spatial metaphors for theorizing rhetoric, (3) rhetorical representations of public places, (4) the role of place in identity, (5) spatial aspects of rhetoric, (6) rhetorical functions of space, and (7) spatial-temporal-material relations. Rhetorical scholarship on such topics has been shaped by metadisciplinary movements, such as the visual, spatial, and affective “turns” in the humanities and social sciences. Rhetoricians of space have drawn on and contributed to widespread interest in public memory, mobile technologies, national borders, environmental communication, and global flows of capital and labor and tourism. Researchers in this arena of rhetorical studies have also addressed problems taken up by critical/cultural theorists more recently, including collective agency, posthuman subjectivity, and animate matter—each of which poses challenges to conventional distinctions between subjects (as individual human rational actors) and objects (as lifeless things to be acted upon). Reconsidering these categories is important when conceptualizing place-making processes and the forces exerted by living landscapes. In pursuing these topics and questions, rhetorical theorists have contributed to conversations among researchers in multiple areas of specialty within communication studies. Such research also engaged themes of interest to scholars of cultural geography, urban planning, gender and sexuality studies, literary criticism, environmental science, and additional diverse disciplines as well as interdisciplinary movements. Communication scholars studying precarity, mobility, and other evolving topics are generating promising new contributions to conversations on space and rhetoric each year. However, essential insights regarding space and rhetorical theory are still being mined from postcolonial/decolonial, critical race, feminist, and queer approaches that many critics argue are insufficiently incorporated into the rhetorical theories of space or spatial theories of rhetoric most often applied and taught.
E. Ann Kaplan and Sally Chivers
Age discrimination, long habitual internationally, is now developing into age panic as longevity becomes the norm. People are increasingly living through their 80s and 90s, threatening social systems—not just health care, but also education, transportation, and economics. A by-product of longevity is Alzheimer’s disease (AD) or dementia more broadly, and this the focus of our essay. Five million people in the United States (the greater part women) currently have Alzheimer’s or dementia, and the figure is projected to grow exponentially as the baby boom generation ages. Fear, and other powerful affects, are generated in the aging Eurocentric public through overwhelmingly negative images of dementia. Prominent circulating AD images portray white, middle-class women and men; they are typically cared for by heroic family members, with the occasional, backgrounded appearances of racialized care workers. Such discourses betray a noticeable ageism, together with gendering, racialization, and medicalization of the illness. The reification of neuroscience studies of AD perpetuates understanding of AD subjects as having lost their subjectivity and as a burden to health-care systems. As the politics of care becomes ever more fraught with the increase in numbers of diagnosed elderly people, media discourses take on particular significance. Largely negative, images have obvious implications for long-term care in discourse and in practice. Since improving care depends on how the AD subject is visualized and conceptualized, critical analyses of works dealing with age panic, and especially how it arises in relation to cultural understandings of dementia, are essential. Critiques by humanists and psychologists may contribute to improving care of AD subjects, both in long-term facilities and “in place.” Improved care can contribute to transforming the popular understanding of a dementia crisis, thus addressing the central impetus of age panic. Meanwhile, new films, fiction, memoirs, and graphic arts projects are powerful complements to psychological studies aimed at developing new ways of seeing AD subjects.
Soyoon Kim and Brian G. Southwell
Typical discussion about the success of mediated health communication campaigns focuses on the direct and indirect links between remembered campaign exposure and outcomes; yet, what constitutes information exposure and how it is remembered remain unclearly defined in much health communication research. This problem mainly stems from the complexity of understanding the concept of memory. Prolific discussions about memory have occurred in cognitive psychology in recent decades, particularly owing to advances in neuroimaging technologies. The evolution of memory research—from unitary or dichotomous perspectives to multisystem perspectives—has produced substantial implications for the topics and methods of studying memory. Among the various conceptualizations and types of memory studied, what has been of particular interest to health-communication researchers and practitioners is the notion of “encoded exposure.” Encoded exposure is a form of memory at least retrievable by a potential audience member through a conscious effort to recollect his or her past engagement with any particular unit of campaign content. While other aspects of memory (e.g., non-declarative or implicit memory) are certainly important for communication research, the encoded exposure assessed under a retrieval condition offers a critical point at which to establish the exposure-outcome link for the purpose of campaign design and evaluation. The typical methods to assess encoded exposure include recall and recognition tasks, which can be exercised in various ways depending on retrieval cues provided by a researcher to assess different types and levels of cognitive engagement with exposed information. Given that encoded exposure theoretically relies on minimal memory trace, communication scholars have suggested that recognition-based tasks are more appropriate and efficient indicators of encoded exposure compared to recall-based tasks that require a relatively high degree of current-information salience and accessibility. Understanding the complex nature of memory also has direct implications for the prediction of memory as one of the initial stages of communication effects. Some prominent message-level characteristics (e.g., variability in the structural and content features of a health message) or message recipient-level characteristics (e.g., individual differences in cognitive abilities) might be more or less predictive of different memory systems or information-processing mechanisms. In addition, the environments (e.g., bodily and social contexts) in which people are exposed to and interact with campaign messages affect individual memory. While the effort has already begun, directions for future memory research in health communication call for more attention to sharpening the concept of memory and understanding memory as a unique or combined function of multilevel factors.
Edward L. Carter
The right to be forgotten is an emerging legal concept allowing individuals control over their online identities by demanding that Internet search engines remove certain results. The right has been supported by the European Court of Justice, some judges in Argentina, and data-protection regulators in several European countries, among others. The right is primarily grounded in notions of privacy and data protection but also relates to intellectual property, reputation, and right of publicity. Scholars and courts cite, as an intellectual if not legal root for the right to be forgotten, the legal principle that convicted criminals whose sentences are completed should not continually be publicly linked with their crimes. Critics contend that the right to be forgotten stands in conflict with freedom of expression and can lead to revisionist history. Scholars and others in the southern cone of South America, in particular, have decried the right to be forgotten because it could allow perpetrators of mass human rights abuses to cover up or obscure their atrocities. On the other hand, those in favor of the right to be forgotten say that digital technology preserves memory unnaturally and can impede forgiveness and individual progress. The right to be forgotten debate is far from resolved and poses difficult questions about access to, and control of, large amounts of digital information across national borders. Given the global nature of the Internet and the ubiquity of certain powerful search engines, the questions at issue are universal, but solutions thus far have been piecemeal. Although a 2014 decision by the Court of Justice of the European Union (EU) garnered much attention, the right to be forgotten has been largely shaped by a 1995 European Union Directive on Data Protection. In 2016, the EU adopted a new General Data Protection Regulation that will take effect in 2018 and could have a major impact because it contains an explicit right to be forgotten (also called right to erasure). The new regulation does not focus on the theoretical or philosophical justification for a right to be forgotten, and it appears likely the debate over the right in the EU and beyond will not be resolved even when the new rule takes effect.
Graham D. Bodie
Listening is recognized as a multidimensional construct that consists of complex (a) affective processes, such as being motivated to attend to others; (b) behavioral processes, such as responding with verbal and nonverbal feedback; and (c) cognitive processes, such as attending to, understanding, receiving, and interpreting content and relational messages. Research in the communication studies discipline has focused most heavily on the cognitive processes of listening with the least attention afforded to behavioral components. Although several models of listening have been put forward, scholars still struggle with basic notions of how best to define listening for research purposes and how to incorporate listening into mainstream theoretical frameworks. Contemporary scholarship explores intersections between listening and cultural studies research as communication scholars come to participate in larger discussions of the auditory environment. At the start of the 21st century, listening research is just one of the many sites where communication studies is making a contribution to interdisciplinary research across the humanities and social sciences.
In recent years, organizations have greatly increased their use of communication technologies to support knowledge management initiatives. These technologies, commonly referred to as knowledge management systems, are adopted in the hope that they will bolster organizations’ access to, and utilization of, knowledge resources. Yet the relationship between communication technology and knowledge management is complicated by ambiguity regarding whether knowledge can be validly captured, stored, and transmitted in an explicit form (as an object) or only exists in applications (as an action). Many scholars argue that reliance on communication technologies for knowledge management aids the ability of organizations to process information, but it has limited benefits for helping individuals gain situated knowledge regarding how best to accomplish work. An alternative view explores the potential of communication technologies to facilitate interaction among knowledgeable actors, which can support ongoing organizational learning. In practice, the use of communication technologies enacts a duality whereby knowledge operates both as an object that organizations and individuals have, and as an applied action that is used to solve situated problems. Numerous theoretical frameworks have been applied to study the relationship between communication technologies and knowledge management, with three of the most prominent being public goods theory, communities of practice, and transactive memory systems theory. Extant research recognizes the diverse ways that communication technologies can support knowledge management practices aimed at either improving the utilization of information in organizations or bolstering opportunities for interpersonal knowledge sharing. Regardless of the position taken regarding the most appropriate and effective ways that communication technology can support knowledge management, organizations hoping to implement knowledge management systems face numerous challenges related to spurring the creation of organizational knowledge, motivating individuals to share knowledge, transferring knowledge among groups, and storing knowledge to allow future retrieval. Furthermore, the breadth and diversity of communication technologies used for knowledge management will continue to expand as organizations explore the potential applications of social media technologies and seek to gain value from increases in available data regarding individuals’ communication and behaviors.
Critical communication studies of space and place consider the ways power becomes located within a wider topography of social relations. How a body thinks, its exposure to pollutants, or access to societal resources: these all depend, in part, upon where that body moves in relation to the other bodies that share their historical moment. The logic of power becomes manifest in the spatial organization of a society, and subsequently influences social practice. Emergent from multiple intellectual traditions—including humanistic geography, the spatial turn in the critical humanities, and postcolonial theory—spatial studies understand space and place as the product of social relations and maintain a critical, de-essentializing politics: Spaces are always being made and remade with consequences for marginalized populations. Moreover, as sites of public identification, certain spaces and places (a national park landscape or urban park) are imbued with epideictic significance. In order to understand and critique the relationship between communication, space, and place, scholars employ a number of concepts, many of which they share with neighboring fields, including mobility, globalization, affect, imagined geographies, place-making, critical regionalism, heterotopia, omnitopia, and memory places. Scholars of space and place, moreover, remain committed to mapping both as method and object of analysis. If a society’s spatial logic (who and what resides where and with what consequences) provides insight into power and subjugation, then mapping offers a potentially useful critical methodological practice. At the same time, mapping remains a technology of colonialism, a way of seeing space that stabilizes its movements and continues to enable colonial domination. Thus, critical communication scholars of space and place also analyze and critique the rhetoric of mapping, analyzing both the ways in which maps are used to uphold operations of domination as well as those “countermapping” efforts that employ and subvert the history of cartography towards more emancipatory ends.