News routines refer to patterns of outcome-oriented behavior, structured by ideological and organizational contexts, regularly enacted or invoked by newsworkers engaged in constructing the news, acting individually but thinking collectively. They are enacted by journalists to make their daily work more efficient and invoked to preserve their autonomy. They help make newswork more predictable and journalism more stable. Studies have documented various routines at different stages of news construction. In the access and observation stage, studies have focused on the beat system and journalists’ sourcing patterns, which determine the range of information and events they get to know about. In the selection and filtering stage, studies have examined how news values shape news selection and even deselection of articles. In the editing and processing stage, studies have examined practices associated with writing, such as the use of the inverted pyramid format and the use of direct quotes, as well as with editing and verification. Scholars have also focused on the impact of automation on news writing and editing. In the distribution stage, studies have explored live coverage as well as the use of social media to disseminate news. Finally, in the interpretation stage, studies have explored the tracking and monitoring of audience feedback via web analytics and social media, which also affect editorial decisions. But aside from making work more manageable, news routines also have two main consequences on news work: They drive newsworkers into the arms of authorities who are set up to give them information, and they increase the risk of compromising journalists’ autonomy. While they structure how journalists do their work, news routines are also structured by larger forces. The need for efficiency stems from the motivation for profitability in market-oriented news organizations. News routines also prescribe how news processes ought to be done, distinguishing news construction from other forms of work but also functioning as a form of control. Since they arise out of the practical needs of the organization and the field, news routines will adapt and emerge as journalists are confronted by a changing set of practical needs. Such adaptation opens the way to new information structures and new ideologies.
Article
João R. Caetano and Alexandra F. Martins
Politics is a field of interaction between a multiplicity of actors—both individual and collective—with different interests operating in the so-called public space and trying to influence the outcomes of the state’s (or groups of states’) action, typically public policies. In politics, people do not defend their interests alone but within groups and in relation to other groups, which presupposes a communication strategy and tactics. The diversity of political and social groups has not ceased to grow in recent decades throughout the world, particularly in democratic systems, with implications for the way politics and democracy are depicted by the media, as well as the way the make-up of public policies is analyzed. This important issue gets at the essence of politics and of society, in relation to communication processes, and is subject to new interdisciplinary approaches and developments in social science, particularly in political communication (the study of the connections between politics and citizens and the interactions connecting groups).
Political and social groups are groups composed of two or more people who interact and maintain relations of interdependence in order to obtain power, stay in power, or influence policy makers, in their own interest. Every day, people see the action of political and social groups when they watch television, listen to the radio, access the Internet, or simply talk with other people, in different situations. In fact, an isolated person would not need politics. Only the necessity of regulating relations between people in society explains the creation of politics and the action of political and social groups through the use of communication tools.
Political and social groups can be categorized in different ways, according to their structure, functions, and types of activity. According to a structural perspective, political and social groups can be classified as political institutions, political and social (nonstate or public) organizations, and social movements. One can distinguish between permanent and nonpermanent groups, depending on their expected or usual time of duration, and based on function there are: public and private groups, interest aggregation groups, and interest articulation groups. Lastly, according to their activities, there are institutional and noninstitutional groups, taking into account their role in political decision-making processes.
During the early 21st century, the use of technology has revolutionized the way people conceive of politics. Networks brought with them new social demands and forms of public scrutiny. As a result political and social groups have been experimenting with new ways of doing politics as they break with the past. These new facts require social scientists—facing a new and demanding scientific challenge—to rethink the politics of today in relation to society. Communication is important because it relates to many of these political dynamics.
Article
Kimberly N. Kline
Popular media are a source of information, a powerful socializing agent, and generate sociopolitical and sociocultural meanings that impinge on health promotion and/or disease prevention efforts and individual lived experiences. Thus, motivated by the goal of improving individual and social health, multidisciplinary scholars attend to the implications of entertainment and news media with regard to a range of topics such as individual health threats related to prevention, health conditions and illnesses, patient–provider interactions and expectations, public health issues related to crisis management and health recommendations, and public policy. Scholarship in this line of research may approach the study of popular media guided by the social scientific tradition of media effects theory to explain and predict response or by critical theory to consider ideological implications and employ different methodologies to describe and evaluate the images of health and health-related matters to which people are being exposed or that focus on media representations or audience (both individual and societal) response.
Article
Chad Painter
Since the earliest years of the film industry, journalists and journalism have played a leading role in popular culture. Scholars debate whether journalism films—and by extension television programs, plays, cartoons, comics, commercials, and online and interactive stories and games—are a distinct genre, or whether journalists are featured in a variety of genres from dramas to comedies and satires to film noir. They also debate whether a film needs to feature a journalist doing journalism as a primary character or whether having a journalist as a secondary character still counts as a “journalism” film.
Regardless, research into depictions of journalists in popular culture is important because the depictions influence public opinion about real-world journalists, as well as the credibility and public trust of the journalism field. Indeed, the influence might be greater even than the actual work performed by real-world journalists. Popular culture cultivates legend and myth, and this cultivation is especially true for a field such as journalism because the majority of the public will never see the inside of an actual newsroom. Popular culture myths about journalism focus on its normative role. Journalistic heroes are the foreign correspondents and investigative reporters who stand for community and progress. Journalistic villains are the lovable rogues, remorseful sinners, and unrepentant scoundrels who break journalistic norms and roles.
A wide range of heroes and villains have been depicted on the big and small screen. For every Woodward and Bernstein working tirelessly to expose a corrupt presidential administration in All the President’s Men, there is a Chuck Tatum hiding an injured man in order to keep an exclusive in Ace in the Hole. For every Murphy Brown, a prominent and award-winning investigative journalist and anchor, there is a Zoe Barnes in House of Cards who has sex with sources and knowingly publishes false information. Many of the most interesting depictions, however, feature a character who has aspects of heroism and villainy. For example, Megan Carter in Absence in Malice attempts to be a watchdog reporter but destroys lives with her mistakes. Viewers ultimately are left with the idea that Carter will become a better journalist because of the lessons she has learned during the course of the film.
Due to the potential impact of these depictions, entertainers must hold themselves to a higher standard to fulfill their discursive role within the broader republic. Entertainment programming needs a positive ethical code because it helps inform citizens by raising questions, offering incisive observations, and voicing marginalized perspectives. The code is in its nascent stages, but it is past time for media ethicists to develop a social responsibility theory for entertainment and amusement, the dominant role of almost all media.
Article
Education in society occurs across both formal and informal spheres of communication exchange. It extends from schools to diverse cultural apparatuses such as the mainstream media, alternative screen cultures, the Internet, and other spaces actively involved in the construction of knowledge, values, modes of identification, and agency itself. The modern era is shaped by a public pedagogy rooted in neoliberal capitalism that embraces consumer culture as the primary mechanism through which to express personal agency and identity. Produced and circulated through a depoliticizing machinery of fear and consumption, the cultural focus on the pursuit of individual desires rather than public responsibilities has led to a loss of public memory, democratic dissent, and political identity. As the public sphere collapses into the realm of the private, the bonds of mutual dependence have been shredded along with the public spheres that make such bonds possible. Freedom is reduced to a private matter divorced from the obligations of social life and politics only lives in the immediate. The personal has become the only sphere of politics that remains.
The rise of the selfie as a mode of public discourse and self-display demands critical scrutiny in terms of how it is symptomatic of the widespread shift toward market-driven values and a surveillance culture, increasingly facilitated by ubiquitous, commercial forms of digital technology and social media. Far from harmless, the unexamined “selfie” can be viewed as an example of how predatory technology-based capitalism socializes people in a way that encourages not only narcissism and anti-social indifference, but active participation in a larger authoritarian culture defined by a rejection of social bonds and cruelty toward others. As with other forms of cultural and self-expression, the selfie—when placed in alternative, collective frameworks—can also become a tool for engaging in struggles over meaning. Possibilities for social change that effectively challenges growing inequality, atomization, and injustice under neoliberalism can only emerge from the creation of new, broad-ranging sites of pedagogy capable of building new political communities and drawing attention to anti-democratic structures throughout the broader society.
Article
Sarah C. Vos and Elisia Cohen
Using pictures (also called images) in health and risk messages increases attention to messages and facilitates increased retention of message content, especially in low-literate populations. In risk communication, researchers have found that pictorial warnings stimulate communication and that images without text can communicate risk information as effectively (or, in some cases, more effectively) than text. However, little empirically based guidance exists for designing images for health and risk messages because most studies use an absence-presence model and compare visual communication to textual communication, rather than compare different types of visual communication. In addition, visual communication theories focus on describing the “how” aspect of communication instead of offering proscriptive guidance for message design. Further complicating the design of visual messages is that the number of possibilities for a visual message is, like text-based messages, almost infinite. Choices include colors, shapes, arrangement, and the inclusion of text, logos, icons, and so on. As a result, best practices on visual messages often draw on design recommendations. Before the widespread advent of Internet use and the adoption of social networking sites like Facebook and Twitter, using images—especially color images—could be cost prohibitive. However, these online platforms facilitate the distribution of visual content, and many public health organizations use these platforms to distribute visual messages. The need for guidance and research on using pictures effectively is growing. Although there has been increasing focus on images in health messages, many questions still exist about how visual messages should be composed and what their effect is. The existing evidence suggests that visual information can improve persuasive and, on social networking sites, diffusion outcomes. However, visual information may be prone to misinterpretation. Researchers should also evaluate ethical considerations when choosing pictures. Message testing is highly recommended.
Article
Rustamjon Urinboyev
Smartphones and social media have become inextricable parts of our daily lives. The everyday lives and communication practices of migrant workers are particularly affected by these global technological developments. Such global developmental trends are especially visible within the growing body of scholarly literature on migrant transnationalism and technology, where mobile phones are examined as central drivers of migrant transnationalism. However, the bulk of the existing literature on “migration and mobile phone technology” focuses on the case studies of immigrant communities living in Western democracies (e.g., the United States, Canada, Western Europe, Australia). Given the sociopolitical and cultural differences between Western and post-Soviet contexts, we cannot assume that theoretical insights and tools developed in Western contexts are fully applicable in the Russian context.
The Russian context provides intriguing insights to “migration and mobile phone technology” debates given its undemocratic regime, xenophobic environment, corrupt legal system, and draconian immigration laws and policies that leave little room for migrant transnational activism and collective mobilization. Notwithstanding these structural barriers, migrants in Russia are resilient actors and have developed alternative coping strategies by producing smartphone-mediated transnational communities and identities, usually centered around migrants who hail from the same village and community. Accordingly, within the Russian context, smartphones and social media serve not merely to maintain daily transnational communication (i.e., being “here” and “there”), but, more importantly, represent tools for building a tight-knit community and are crucial to migrants’ daily survival and livelihoods in a repressive and xenophobic environment. These processes not only encompass coping strategies and communicative practices that take place within the migrant labor market (“outside world”) but also touch upon the lives of migrants serving prison sentences in Russia’s penal institutions (“inside world”). In this sense, smartphones provide a virtual platform for various risk-stretching activities and establishing social safety nets otherwise unavailable from the migrants’ home and host countries.
Article
Hyejung Ju
For the past two decades, the Korean Wave has been recognized in many parts of the world, and has articulated dynamic junctures of globalization, regionalization, and localization in the realms of media and popular culture. Due to online media platforms such as streaming services, television content has been diversifying and increasing its transnational circulation. More recently, the outbound scope of K-drama and K-pop has further reached dispersed global audiences, most of whom are not Korean media consumers or fans, thanks to active use of social media, such as YouTube, in transnational media consumption. The Korean Wave can be a meaningful contra-flow in transnational pop culture. Moreover, the Korean Wave is an evolutionary cultural flow, as traced in the history of its growth. The Wave has been experiencing continuities and discontinuities in its stream for years, along with its popularity cycle, and interestingly disjuncture has shaped it differently. A set of studies of the Korean Wave should map out the presence of the Wave in the big picture of cultural globalization, beyond the pre-existing geocultural divisions. The very recent Korean Wave drives not only the flow of various kinds of content and formats but also reciprocal interchanges of diverse levels of human, financial, technological, and cultural elements; this reconstructs implied meanings of the Korean Wave and its globalizing phenomena.
Article
Levi Obijiofor and Folker Hanusch
Two dominant approaches underline the theory, practice, and methodology of global journalism. The first approach captures the various ways that journalism is practiced in different countries. This is reflected in the burgeoning field of comparative journalism studies. The second approach examines the underlying notion of globalization of the interconnected nature of the world and of global journalistic practices that not only relativize the significance of the nation state but also highlight the forces that shape the global village. Each of these perspectives has implications for journalism practice and how the world is understood. Each is influenced by complexities of the existing environment in which journalism is practiced, such as sociocultural practices and barriers, as well as economic, institutional, structural, legal, and political forces that inform journalism at national and international levels. Regardless of the differences, the two approaches are interrelated in various ways. They examine the interlocking relationship between journalism and globalization; factors that influence global news flows and foreign reporting; diverse journalistic practices and modes of education; and global journalism ethics. Altogether these perspectives provide rich analytical insights and background into the past, current, and emerging issues that inform global journalism.
Article
Brenda L. Berkelaar and Millie A. Harrison
Broadly speaking, cybervetting can be described as the acquisition and use of online information to evaluate the suitability of an individual or organization for a particular role. When cybervetting, an information seeker gathers information about an information target from online sources in order to evaluate past behavior, to predict future behavior, or to address some combination thereof. Information targets may be individuals, groups, or organizations. Although often considered in terms of new hires or personnel selection, cybervetting may also include acquiring and using online information in order to evaluate a prospective or current client, employee, employer, romantic partner, roommate, tenant, client, or other relational partner, as well as criminal, civil, or intelligence suspects. Cybervetting takes advantage of information made increasingly available and easily accessible by regular and popular uses and affordances of Internet technologies, in particular social media. Communication scholars have long been interested in the information seeking, impression management, surveillance, and other processes implicated in cybervetting; however, the uses and affordances of new online information technologies offer new dimensions for theory and research as well as ethical and practical concerns for individuals, groups, organizations, and society.
Article
Jeffrey Treem
In recent years, organizations have greatly increased their use of communication technologies to support knowledge management initiatives. These technologies, commonly referred to as knowledge management systems, are adopted in the hope that they will bolster organizations’ access to, and utilization of, knowledge resources. Yet the relationship between communication technology and knowledge management is complicated by ambiguity regarding whether knowledge can be validly captured, stored, and transmitted in an explicit form (as an object) or only exists in applications (as an action). Many scholars argue that reliance on communication technologies for knowledge management aids the ability of organizations to process information, but it has limited benefits for helping individuals gain situated knowledge regarding how best to accomplish work. An alternative view explores the potential of communication technologies to facilitate interaction among knowledgeable actors, which can support ongoing organizational learning. In practice, the use of communication technologies enacts a duality whereby knowledge operates both as an object that organizations and individuals have, and as an applied action that is used to solve situated problems. Numerous theoretical frameworks have been applied to study the relationship between communication technologies and knowledge management, with three of the most prominent being public goods theory, communities of practice, and transactive memory systems theory. Extant research recognizes the diverse ways that communication technologies can support knowledge management practices aimed at either improving the utilization of information in organizations or bolstering opportunities for interpersonal knowledge sharing. Regardless of the position taken regarding the most appropriate and effective ways that communication technology can support knowledge management, organizations hoping to implement knowledge management systems face numerous challenges related to spurring the creation of organizational knowledge, motivating individuals to share knowledge, transferring knowledge among groups, and storing knowledge to allow future retrieval. Furthermore, the breadth and diversity of communication technologies used for knowledge management will continue to expand as organizations explore the potential applications of social media technologies and seek to gain value from increases in available data regarding individuals’ communication and behaviors.
Article
Travis L. Dixon, Kristopher R. Weeks, and Marisa A. Smith
Racial stereotypes flood today’s mass media. Researchers investigate these stereotypes’ prevalence, from news to entertainment. Black and Latino stereotypes draw particular concern, especially because they misrepresent these racial groups. From both psychological and sociological perspectives, these misrepresentations can influence how people view their racial group as well as other groups. Furthermore, a racial group’s lack of representation can also reduce the group’s visibility to the general public. Such is the case for Native Americans and Asian Americans.
Given mass media’s widespread distribution of black and Latino stereotypes, most research on mediated racial portrayals focuses on these two groups. For instance, while black actors and actresses appear often in prime-time televisions shows, black women appear more often in situational comedies than any other genre. Also, when compared to white actors and actresses, television casts blacks in villainous or despicable roles at a higher rate. In advertising, black women often display Eurocentric features, like straight hair. On the other hand, black men are cast as unemployed, athletic, or entertainers. In sports entertainment, journalists emphasize white athletes’ intelligence and black athletes’ athleticism. In music videos, black men appear threatening and sport dark skin tones. These music videos also sexualize black women and tend to emphasize those with light skin tones. News media overrepresent black criminality and exaggerate the notion that blacks belong to the undeserving poor class. Video games tend to portray black characters as either violent outlaws or athletic.
While mass media misrepresent the black population, it tends to both misrepresent and underrepresent the Latino population. When represented in entertainment media, Latinos assume hypersexualized roles and low-occupation jobs. Both news and entertainment media overrepresent Latino criminality. News outlets also overly associate Latino immigration with crime and relate Latino immigration to economic threat. Video games rarely portray Latino characters.
Creators may create stereotypic content or fail to fairly represent racial and ethnic groups for a few reasons. First, the ethnic blame discourse in the United States may influence creators’ conscious and unconscious decision-making processes. This discourse contends that the ethnic and racial minorities are responsible for their own problems. Second, since stereotypes appeal to and are easily processed by large general audiences, the misrepresentation of racial and ethnic groups facilitates revenue generation. This article largely discusses media representations of blacks and Latinos and explains the implications of such portrayals.
Article
Tej K. Bhatia
How can one sustain a conversation, let alone maintain effective communication, in a country whose residents speak numerous languages? India defies the conventional wisdom of the monolithic model of communication—one language, one nation—which views linguistic pluralism as problematic and counterintuitive. The monolingual mindset equates multingualism with linguistic, societal, and political fragmentation and, consequently, a serious threat to national unity and economic prosperity. Based on an in-depth study of language and communication in India, it is argued that such a narrow and unnatural mindset is outmoded. In particular, a reconceptualization of multilingual realities in India provides ample evidence in support of communication accommodation theory.
The approach adopted to capture the dynamics of Indian multilingualism centers on the tools and mechanism of natural pluralism, which hold a key to intergroup and intercultural communication. Four linguistic networks of communication are described, following both the top-down and bottom-up approaches to multilingual communication. Additionally, it is revealed that three giant languages, the linguistic pillars of India—Sanskrit, Persian, and English—played, and continue to play, a central role in determining the salient feature of Indian multilingualism—its vitality and sustainability is achieved through diffusion of diverse languages and sociocultural contexts of communication. Additionally, literature and other forces, such as globalization (precolonial and postcolonial trade), powerful media and entertainment (e.g., Bollywood films and regional film media), internal migration, and education policies, among other factors, further strengthened the foundation of multilingualism and language accommodation. Various manifestations of multiple identities are described in the context of language naming and language reporting in the census.
Finally, the salient linguistic and social contexts of Indian multilingualism are identified, while focusing on speakers’ language choices and language use grounded in individual/family, social, and political multilingualism, which ensured an uninterrupted tradition of plurilingualism. The complex interplay between bilingual verbal behavior—including language shifting and language mixing—with language attitudes and language rivalry is instructive in gaining insights into both language maintenance and language death. In that process, it is revealed that one of the salient features of Indian multilingualism is its natural and sustainable character, rather than a transient trend leading to language death. What is even more remarkable is that it is not imposed by language ideology and rigorous language planning by the government. To best characterize the multifaceted dimensions of multilingual communication in India, this chapter focuses on the contemporary and historical study of Indian languages and their spread in diasporic contexts, both intranational (e.g., from North to South India) and international. An attempt has also been made to uncover dimensions of multilingualism that have been neglected in the communication landscape of India (e.g., empowering of rural varieties of speech). For comparison and contrast purposes, other countries are also referred to.
