Identity negotiation theory concerns the importance of negotiating sociocultural membership identity, sociorelational role identity, and unique personal identity issues in intercultural–intergroup boundary-crossing journeys. Here, primary cultural socialization and sustained culture contact experience is conceptualized as the primary regulator in terms of how individuals assign meanings, redefine identities, and draw boundaries in constructing their own and others’ social and personal selves. The theory emphasizes the importance of validating both salient sociocultural membership identity and personal identity features in promoting quality intergroup–interpersonal encounters. Identity-attuning individuals can promote competent intergroup communication via the intentional integration of identity-sensitive knowledge on both group-based and individualized identity responsiveness levels. They can also integrate a focused sense of mindfulness practice and promote conjoint identity understanding, respect, and meaning-centered engagement. Mindfulness practice means cultivating the capacity to see through our own internal assumptions, arising emotions, and intentions and, simultaneously, attending to the other person’s underlying assumptions, arising emotional reactions, and intentions without reactive judgment. It includes developing the ability to practice being in-the-moment orientation, to heighten meta-cognitive awareness, and to engage in responsive affective attunement and transparent resonance. It also includes communicating with cultural strangers appropriately, effectively, elastically, and with a keen sense of microsituational perceptiveness and macro-systems discernment.
Thomas E. Ford, Christopher J. Breeden, Emma C. O'Connor, and Noely C. Banos
Humor fundamentally trivializes its topic and invites people to think about it playfully and non-seriously. Intergroup humor, humor that disparages a social group or its representatives thus disguises expressions of prejudice in a cloak of fun and frivolity, affording it the appearance of social acceptability. As a result, disparagement humor represents a pervasive mechanism for communicating prejudice particularly since society has become increasingly sensitive to expressions of prejudice and other forms of offensive speech. Indeed, disparagement humor is perhaps more readily available to us now in the digital age than ever before. Because of its disguise of social acceptability, disparagement humor serves unique paradoxical functions in intergroup settings. It can function as a social “lubricant” and as a social “abrasive.” Disparagement humor directed at social out-groups functions as a social abrasive by threatening the social identity of members of the targeted group, by transmitting negative stereotypes and prejudice, by intensifying prejudice in the service of social dominance motives, and by fostering the release of prejudice against targeted out-groups. It simultaneously serves as a social lubricant for members of the in-group (the non-disparaged group) by enhancing personal and social identities. Finally, it can be co-opted by members of oppressed groups to serve social lubricant functions, including the subversion of prejudice, provided audiences understand and appreciate the subversive intent.
Charles W. Choi
An intergroup perspective in the legal context highlights the influence of group membership on the interaction between authorities and citizens. Social identity influences communication both in the field (e.g., police–civilian) and in the courtroom (e.g., juror deliberation). The research in the law enforcement context addresses trust in police officers, the communication accommodation between police and civilians, sociodemographic stereotypes impacting police–civilian encounters, the role of police media portrayals, and its influence on intergroup exchanges between police and civilians. Juries are inextricably influenced by group membership cues (e.g., race and gender), and differentiate those in the ingroup over the outgroup. The impact of stereotypes and intergroup bias is evident in the literature on jury decisions and the severity of punitive sentencing. These and other factors make the intergroup nature of the legal context significant, and they determine the interconnection between the parties involved. Specifically, the social identity approach brings focus to the biases, attributions, and overall evaluations of the perceived outgroup. The research indicates that diversity is necessary to alleviate the intergroup mindset, thereby encouraging a more interindividual viewpoint of those outgroup members.
Lisa Sparks and Gary L. Kreps
At the heart of cancer communication research is an effort both to increase knowledge and to identify practical strategies for improving cancer communication and for improving prevention and control of cancer, as well as for addressing cancer care issues from theoretical and applied communication perspectives across the continuum of cancer care. One important theoretical approach to consider in cancer communication science is taking an intergroup approach to cancer care. The challenge moving forward is to develop cancer communication research programs that combine important theoretical and applied perspectives, focusing on prevention strategies that can help reduce cancer risk, incidence, morbidity, and mortality, and to promote the highest quality of life for people of every age and every background.
Death is inevitable: We witness the death of others and eventually face our own. However, people in general view death as taboo and tend to avoid discussing their own or others’ mortality. A cultural shift has been taking place in the developed world so that dying has become an increasingly medicalized process, where death is viewed as something to be stopped or delayed instead of accepted as part of a natural life cycle. As family members are less responsible for the dying process, communication about death and dying becomes a sensitive topic and is often ignored or avoided. Lack of this meaningful communication can lead to stereotypes about the dying person, conflict among family members, and fear of death. Talking about death and dying, if done correctly, can have a positive impact on health-care delivery and the bereavement process. Incorporating knowledge of intergroup communication with a lifespan approach can deepen communication effectiveness about death and dying. People’s group identities can play important roles in the conversation about death and dying. As children and adolescents, people can encounter the death of older family members (e.g., grandparents) and the communication here can be intergenerational. Due to age differences, younger adults may feel uncomfortable to react to older adults’ painful disclosure of death and the bereavement process. During adulthood, people deal with the death uncertainty for themselves and their loved ones. The communication in this period can be intergenerational and inter-occupational, especially when there are third parties involved (e.g., medical providers or legal authorities). Death and dying communication tend to happen mostly, albeit not always, during the later lifespan, as time of death approaches, among older adults, family members, and medical providers. These conversations include advanced care planning (i.e., arrangements and plans about the dying process and after death), medical decision making, palliative care, and final talks. Increasing the awareness of death and dying can help to normalize the dying process.
Tej K. Bhatia
How can one sustain a conversation, let alone maintain effective communication, in a country whose residents speak numerous languages? India defies the conventional wisdom of the monolithic model of communication—one language, one nation—which views linguistic pluralism as problematic and counterintuitive. The monolingual mindset equates multingualism with linguistic, societal, and political fragmentation and, consequently, a serious threat to national unity and economic prosperity. Based on an in-depth study of language and communication in India, it is argued that such a narrow and unnatural mindset is outmoded. In particular, a reconceptualization of multilingual realities in India provides ample evidence in support of communication accommodation theory. The approach adopted to capture the dynamics of Indian multilingualism centers on the tools and mechanism of natural pluralism, which hold a key to intergroup and intercultural communication. Four linguistic networks of communication are described, following both the top-down and bottom-up approaches to multilingual communication. Additionally, it is revealed that three giant languages, the linguistic pillars of India—Sanskrit, Persian, and English—played, and continue to play, a central role in determining the salient feature of Indian multilingualism—its vitality and sustainability is achieved through diffusion of diverse languages and sociocultural contexts of communication. Additionally, literature and other forces, such as globalization (precolonial and postcolonial trade), powerful media and entertainment (e.g., Bollywood films and regional film media), internal migration, and education policies, among other factors, further strengthened the foundation of multilingualism and language accommodation. Various manifestations of multiple identities are described in the context of language naming and language reporting in the census. Finally, the salient linguistic and social contexts of Indian multilingualism are identified, while focusing on speakers’ language choices and language use grounded in individual/family, social, and political multilingualism, which ensured an uninterrupted tradition of plurilingualism. The complex interplay between bilingual verbal behavior—including language shifting and language mixing—with language attitudes and language rivalry is instructive in gaining insights into both language maintenance and language death. In that process, it is revealed that one of the salient features of Indian multilingualism is its natural and sustainable character, rather than a transient trend leading to language death. What is even more remarkable is that it is not imposed by language ideology and rigorous language planning by the government. To best characterize the multifaceted dimensions of multilingual communication in India, this chapter focuses on the contemporary and historical study of Indian languages and their spread in diasporic contexts, both intranational (e.g., from North to South India) and international. An attempt has also been made to uncover dimensions of multilingualism that have been neglected in the communication landscape of India (e.g., empowering of rural varieties of speech). For comparison and contrast purposes, other countries are also referred to.