Organizational Ethics and Corporate Social Responsibility
This is an advance summary of a forthcoming article in the Oxford Research Encyclopedia of Communication. Please check back later for the full article.
Given the scope of various ethical scandals in a wide range of organizations over the last several decades, the research and practice of organizational ethics and corporate social responsibility has grown significantly. Scholars and practitioners have sought to better understand factors related to ethical awareness, judgment, and behavior through descriptive, normative, and analytical approaches. Organizations have established extensive policies and practices to enable employees to address the ethical dilemmas that they experience, drawing upon theories of duty, rights, utility, virtue, and care to facilitate compliance and, ultimately, produce aspirational ethics. In recent years, scholars have argued that organizational ethics is not only an individual-level phenomenon but also one influenced by group dynamics, organizational culture, and societal expectations. As a result, debates regarding the role of businesses in society have also proliferated under the umbrella term of corporate social responsibility, with attention paid to business initiatives such as philanthropy, volunteerism, cause-related marketing, and, most recently, strategic corporate social responsibility. To better understand the opportunities and challenges of corporate social responsibility, advocates and critics have turned to theories of shareholder value, corporate social performance, corporate citizenship, and stakeholder engagement. In doing so, they have reintroduced an age-old question regarding the rights and responsibilities of business in society.