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Subscriber Services

Welcome to the Oxford Research Encyclopedia of Criminology and Criminal Justice  subscriber services. These pages contain information on accessing the site, managing your subscription, and seeking assistance if any issues arise. You, your library, or an institution with which you are affiliated must have a current subscription to log in to the Oxford Research Encyclopedia of Criminology and Criminal Justice for full access. Learn how to subscribe.

Services for subscribers include

• Access to technical support
• Monthly institutional usage reports
• Tools to manage your account
• Detailed help
• Downloadable MARC21 records
• Downloadable KBART files

Help with using the site

Access Site Help from the toolbar at the top of every page, or check the FAQs. If you can’t find the answer you need, please contact us.

Managing your account

To view your account details and subscription information, view or change your account preferences, or to see your institutional usage reports, please visit subscriberservices.sams.oup.com.

Usage Reporting

Oxford University Press provides usage statistics that are compliant with the COUNTER Code of Practice, Release 5. These reports are designed to be clear, flexible, and consistent. For more information and to access reports for your institution, please see our Usage Statistics page for librarians.

Resources for Librarians

In-Library Support

Oxford offers a variety of tools to help you promote your subscriptions to the Oxford Research Encyclopedias and get the most out of these resources.

• Onsite and remote training options
• Online tutorials and user guides
• Promotional tools including customizable email templates, logos, posters, and more

To request any of the promotional tools, or to offer suggestions about other ways we can help support your library, please email us at library.marketing@oup.com.

For all other inquiries, including technical support, please contact us: