Oxford Research Encyclopedia of Education reached a major milestone this month by publishing our 500th article! For more information visit our News page.

Dismiss
Show Summary Details

Page of

PRINTED FROM the OXFORD RESEARCH ENCYCLOPEDIA, EDUCATION (oxfordre.com/education). (c) Oxford University Press USA, 2020. All Rights Reserved. Personal use only; commercial use is strictly prohibited (for details see Privacy Policy and Legal Notice).

date: 01 October 2020

Summary and Keywords

Organizational citizenship behavior has recently received much interest as it differentiates between actions in which employees are eager to and not to go beyond their prescribed role requirements in diverse organizations. The claim for organizational effectiveness is generally on the increase, seeing as the world is globalizing. In particular, educational systems are shifting toward an era of reorganization, requiring them to toil in a competitive and complex environment. This makes higher education institutions share a likeness with other organizations as the crucial business of an educational institution is imparting quality knowledge through research, teaching, and the learning process. Several organizations have endeavored to be familiar with and compensate employee citizenship behavior as it is currently being integrated into workers’ assessments owing to indications that organizational behavior contributes greatly to the thriving efficiency of employees as well as school organizational competence. This has made the phrase organizational citizenship behavior no longer exclusively applicable to the business segment. It has become germane with regard to educational institutions and their functionality inthe early 21st century, as there isjust slight dissimilarity between education and business organizations. Bearing this in mind, it then becomes importantthat teachers at higher institutions strive to do meet their responsibilities in form of teacher organizational citizenship behavior in spite of all impediments. Also, school leadership must devise a means of encouraging teachers to do their best to support their schools’ accomplishments.

Keywords: organizational citizenship behavior, higher education, teacher citizenship behavior, commitment, leadership supportiveness

Access to the complete content on Oxford Research Encyclopedia of Education requires a subscription or purchase. Public users are able to search the site and view the abstracts and keywords for each book and chapter without a subscription.

Please subscribe or login to access full text content.

If you have purchased a print title that contains an access token, please see the token for information about how to register your code.

For questions on access or troubleshooting, please check our FAQs, and if you can''t find the answer there, please contact us.