Organizational Citizenship Behavior in Educational Institutions
- Talatu Salihu AhmaduTalatu Salihu AhmaduFederal College of Education
- and Yahya bin DonYahya bin DonUniversiti Utara Malaysia
Organizational citizenship behavior has recently received much interest as it differentiates between actions in which employees are eager to and not to go beyond their prescribed role requirements in diverse organizations. The claim for organizational effectiveness is generally on the increase, seeing as the world is globalizing. In particular, educational systems are shifting toward an era of reorganization, requiring them to toil in a competitive and complex environment. This makes higher education institutions share a likeness with other organizations as the crucial business of an educational institution is imparting quality knowledge through research, teaching, and the learning process. Several organizations have endeavored to be familiar with and compensate employee citizenship behavior as it is currently being integrated into workers’ assessments owing to indications that organizational behavior contributes greatly to the thriving efficiency of employees as well as school organizational competence. This has made the phrase organizational citizenship behavior no longer exclusively applicable to the business segment. It has become germane with regard to educational institutions and their functionality inthe early 21st century, as there isjust slight dissimilarity between education and business organizations. Bearing this in mind, it then becomes importantthat teachers at higher institutions strive to do meet their responsibilities in form of teacher organizational citizenship behavior in spite of all impediments. Also, school leadership must devise a means of encouraging teachers to do their best to support their schools’ accomplishments.