Computer-Mediated Communication Technology and Cross-National Learning
- Derrick L. CogburnDerrick L. CogburnSchool of International Service, American University
With the advent of globalization, the knowledge, skills, and abilities required for socioeconomic development are changing rapidly and dramatically. These skills include the need to better understand how to manipulate symbolic knowledge and how to work in global virtual teams. New applications of information and communication technologies (ICTs) and new organizational models have helped to create important developments in areas such as e-commerce, e-government, and e-learning. Universities, companies, governments, nongovernmental organizations (NGOs), and international organizations have worked to develop strategies for dealing with these monumental changes, including developing “global” strategies for building networks, fostering cooperation, and expanding their geographic reach. For all these reasons, it is important to identify and evaluate new methods of teaching international affairs and studies of globalization that capitalize on the tremendous advancements in ICTs. These approaches should take advantage of lessons learned from collaboratories and cyberinfrastructure that allow diverse groups of geographically distributed learners to collaborate in ways that are at times “beyond being there,” or more interactive than if they were located in the same laboratory or seminar room. Six broad and interdisciplinary streams guide the literature leading toward these changes: knowledge creation, education, and learning; group/team dynamics; building trust in virtual teams; culture in global virtual teams; geographically distributed collaborative learning; and infrastructure for distributed collaborative learning.