Crises and disasters come in many shapes and sizes. They range from global pandemics and global financial crises to tsunamis, hurricanes, volcanic ash clouds, bushfires, terrorist attacks, critical infrastructure failures and food contamination episodes. Threats may be locally isolated such as an explosion at a local fireworks factory, or they may cascade across multiple countries and sectors, such as pandemics. No country is immune from the challenge of managing extraordinary threats, and doing so out of their comfort zone of routine policy making. The crisis management challenge involves managing threats ‘on the ground’, as well as the political fallout and societal fears.
Populist and journalistic commentary frequently labels crisis management initiatives as having either succeeded or failed. The realities are much more complex. Evaluators confront numerous methodological challenges. These include the careful consideration of multiple and often competing outcomes, differing perceptions, issues of success for whom, and gray areas stemming from shortfalls and lack of evidence, as well as variations over time. Despite such complexity, some key themes appear continually across evaluations, from internal reviews to royal commissions and accident inquiries. These pertain to the ways in which evaluations can be shaped heavily or lightly by political agendas, the degree to which evaluating organizations are able to open up, the degree to which gray areas and shortfalls are stumbling blocks in producing findings, and the challenge of producing coherent investigative narratives when many storylines are possible. Ultimately, evaluating crisis initiatives is “political” in nature because it seeks to provide authoritative evaluations that reconcile multiple views, from experts and lawyers to victims and their families.
Article
Evaluating Success and Failure in Crisis Management
Allan McConnell
Article
The Politics of Crisis Terminology
Allan McConnell
The politics of crisis terminology is rarely examined directly. Crisis is an “umbrella,” under which resides a multitude of terms such as accidents, emergencies, fiascos, disasters, and catastrophes, as well as variations such as natural disasters, transboundary crises, and mega-crises. Yet the sheer diversity and frequent ambiguity among terms reflects the “politics” of how societies and political actors seek to cope with and address extreme events, which often pose a mixture of threat and opportunity. Central to an understanding is how (a) different terms are means of framing issues such as the scale and causes of the crisis, (b) crisis terms are part of governing strategies, and (c) nongovernmental actors (opposition parties, media, lobby groups, social movements, and citizens) can seek to influence government. A pivotal point in developing an understanding of crisis terminology is that rather bemoaning the lack of singular meanings for crisis and associated terms, or criticizing actors for “abuse” of the terms, one should recognize and accept that complex and contested crisis language and definitions are in themselves manifestations of politics in political societies.
