Research on intercultural communication is conducted using primarily three different methodological approaches: social scientific, interpretive, and critical. Each of these approaches reflects different philosophical assumptions about the world and how we come to know it. Social scientific methods often involve quantitative data collection and research approaches such as surveys and experiments. From this perspective, intercultural communication is seen as patterns of interaction, and we seek to explain and understand these patterns through clear measurement and identification of key independent variables. Interpretive methods often involve qualitative data collection and research approaches such as interviews and ethnographic observation. From this perspective, intercultural communication and meaning is created through interaction, and we seek to understand these meanings by exploring the perspectives of people who participate as members of cultural communities. Critical methods often involve qualitative data collection and research approaches such as interviews and textual critique. From this perspective, intercultural communication involves inequalities that can be attributed to power and distortions created from (mis)use of this power. Critical scholars seek to unmask domination and inequality. Most scholars utilize one of these primary approaches given the consistency with their world views, theories, and research training. However, there are creative possibilities for combining these approaches that have potential for fuller understanding of intercultural communication.
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Methods for Intercultural Communication Research
John Oetzel, Saumya Pant, and Nagesh Rao
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Inferential Statistics
Rand R. Wilcox
Inferential statistical methods stem from the distinction between a sample and a population. A sample refers to the data at hand. For example, 100 adults may be asked which of two olive oils they prefer. Imagine that 60 say brand A. But of interest is the proportion of all adults who would prefer brand A if they could be asked. To what extent does 60% reflect the true proportion of adults who prefer brand A?
There are several components to inferential methods. They include assumptions about how to model the probabilities of all possible outcomes. Another is how to model outcomes of interest. Imagine, for example, that there is interest in understanding the overall satisfaction with a particular automobile given an individual’s age. One strategy is to assume that the typical response
Y
, given an individuals age,
X
, is given by
Y
=
β
0
+
β
1
X
, where the slope,
β
1
, and intercept,
β
0
, are unknown constants, in which case a sample would be used to make inferences about their values. Assumptions are also made about how the data were obtained. Was this done in a manner for which random sampling can be assumed? There is even an issue related to the very notion of what is meant by probability. Let
μ
denote the population mean of
Y
. The frequentist approach views probabilities in terms of relative frequencies and
μ
is viewed as a fixed, unknown constant. In contrast, the Bayesian approach views
μ
as having some distribution that is specified by the investigator. For example, it may be assumed that
μ
has a normal distribution. The point is that the probabilities associated with
μ
are not based on the notion of relative frequencies and they are not based on the data at hand. Rather, the probabilities associated with
μ
stem from judgments made by the investigator.
Inferential methods can be classified into three types: distribution free, parametric, and non-parametric. The meaning of the term “non-parametric” depends on the situation as will be explained. The choice between parametric and non-parametric methods can be crucial for reasons that will be outlined. To complicate matters, the number of inferential methods has grown tremendously during the last 50 years. Even for goals that may seem relatively simple, such as comparing two independent groups of individuals, there are numerous methods that may be used. Expert guidance can be crucial in terms of understanding what inferences are reasonable in a given situation.
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Assessment
Catheleen Jordan and Cynthia Franklin
Assessment is an ongoing process of data collection aimed at identifying client strengths and problems. Early assessment models were based on psychoanalytic theory; however, current assessment is based on brief, evidence-based practice models. Both quantitative and qualitative methods may be used to create an integrative skills approach that links assessment to intervention. Specifically, assessment guides treatment planning, as well as informs intervention selection and monitoring.
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Photography and the Ethnographic Method
Sasanka Perera
Photography has had a close association with anthropology from the beginning of the discipline. However, this proximity has not been as evident since the 1960s. Despite this seeming discomfort with photographs in contemporary social anthropology in particular, they can play a useful role in social research in general and social anthropology in particular as both sources of information and objects of research. This is not to about using photographs as a decorative element in a written text as is often done. What is useful is to see how photographs can become audible taking into account when and where they were taken and by whom. To do this however, methodological considerations of photography needs to travel from the sub-disciplinary domains of visual sociology and visual anthropology into the mainstreams of these disciplines as well as into the midst of the social science enterprise more generally.
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New Methodological Approaches to Intergroup Communication
Daniel Angus and Cindy Gallois
Intergroup communication, given its interdisciplinary roots in communication and social psychology, has been eclectic in methodology. Earlier approaches tended to be quantitative and experimental. In the early 21st century, the full range of qualitative approaches—thematic analysis and grounded theory, discourse analysis, conversation analysis, and others—have come to prominence. A key issue has been how to reconcile the broad-brush aspects of surveys, tightly-controlled contexts in experiments, and very limited numbers of participants in qualitative research.
In the past decade or so, rapid improvements to the capabilities of computational technologies have brought forth a new generation of computational methods for communication research. Broadly known as visual text analytics, these methods provide communication scholars new ways to model, visualize, and analyze intergroup communication processes. They also allow larger scale in the detailed analysis of texts and discourse.
In spite of their great interest to intergroup communication, these new visual text analytic methods also present challenges. In presenting several newer visual text analytic methods, we articulate some ways to approach the tools to achieve maximum research benefit.
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Case Selection in Small-N Research
Jason Seawright
Recent methodological work on systematic case selection techniques offers ways of choosing cases for in-depth analysis such that the probability of learning from the cases is enhanced. This research has undermined several long-standing ideas about case selection. In particular, random selection of cases, paired or grouped selection of cases for purposes of controlled comparison, typical cases, and extreme cases on the outcome variable all appear to be much less useful than their reputations have suggested. Instead, it appears that scholars gain the most in terms of making new discoveries about causal relationships when they study extreme cases on the causal variable or deviant cases.
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The European Union’s Community Method: Foundations and Evolution
Youri Devuyst
The objective of the Community method is to ensure that, in the making, implementing, and enforcing of European Union law and policy, (a) the general European interest is safeguarded by the independent European Commission, which is responsible for proposing new EU legislation; (b) democratic representation of the people and the Member States takes place at the level of the European Parliament and the Council of Ministers, which together form the EU’s legislature; and (c) judicial control is secured by the European Court of Justice. The article traces the historical origins and evolution of the Community method and assesses its continuing relevance against the background of alternative ways of decision making and coordination such as “intense transgovernmentalism” or “deliberative intergovernmentalism,” in which the European Council plays the leading role.
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A Historical Overview of Psychological Inquiry as a Contested Method
Karyna Pryiomka and Joshua W. Clegg
Like science in general, psychological research has never had a method. Rather, psychologists have deployed many methods under quite variable justifications. The history of these methods is thus a history of contestation. Psychology’s method debates are many and varied, but they mostly constellate around two interconnected concerns: psychology’s status as a science, and psychology’s proper subject matter. On the first question, the majority position has been an attempt to establish psychology as scientific, and thus committed to quantification and to objective, particularly experimental, methods. Challenging this position, many have argued that psychology cannot be a science, or at least not a natural one. Others have questioned the epistemic privilege of operationalization, quantification, experimentation, and even science itself. Connecting epistemic concerns with those of ethics and morality, some have pointed to the dehumanizing and oppressive consequences of objectification. In contrast to the debates over psychology’s status as a science, the question of its proper subject matter has produced no permanent majority position, but perennial methodological debates. Perhaps the oldest of these is the conflict over whether and how self, mind, or consciousness can be observed. This conflict produced famous disagreements like the imageless thought controversy and the behaviorist assault on “introspection.” Other recurrent debates include those over whether psychologists study wholes or aggregates, structures or functions, and states or dynamic systems.
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Mill’s Method of Agreement and Method of Difference as Methods of Analysis in International Relations
Payam Ghalehdar
John Stuart Mill’s Method of Agreement and Method of Difference have been well known both in international relations (IR) scholarship and methods discussions. Despite numerous methodological innovations since the publication of Mill’s A System of Logic in 1843, the persuasive logic and intuitive appeal of the Method of Agreement and the Method of Difference have allowed them to remain a staple in IR scholarship. The utility of Mill’s methods, however, has not gone unquestioned. Claims persist that the two methods are not suitable for social science research because their requirements are too demanding.
Sustained criticism of Mill’s methods requires a sober look at their promise and potential to facilitate causal inference. Cautionary notes necessitate awareness of the logic of Mill’s comparative methods, their underlying assumptions, and remedies for potential pitfalls and weaknesses. Three underlying assumptions are associated with Mill’s methods—determinism, the inclusion of all causally relevant causes, and the independence of cases. Three core criticisms have been leveled at Mill’s methods: the inability to deal with equifinality, the narrow focus on single causes, and the purported incompatibility with observational research. Causal inference in observational settings can be strengthened by dealing with interaction effects, by specifying causal connections as correlational or set-relational, by supplementing the use of Mill’s methods with within-case procedures like process tracing, and by using qualitative comparative analysis (QCA) as a similar yet more complete comparative method.
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Intersectionality Theory and Practice
Doyin Atewologun
Intersectionality is a critical framework that provides us with the mindset and language for examining interconnections and interdependencies between social categories and systems. Intersectionality is relevant for researchers and for practitioners because it enhances analytical sophistication and offers theoretical explanations of the ways in which heterogeneous members of specific groups (such as women) might experience the workplace differently depending on their ethnicity, sexual orientation, and/or class and other social locations. Sensitivity to such differences enhances insight into issues of social justice and inequality in organizations and other institutions, thus maximizing the chance of social change.
The concept of intersectional locations emerged from the racialized experiences of minority ethnic women in the United States. Intersectional thinking has gained increased prominence in business and management studies, particularly in critical organization studies. A predominant focus in this field is on individual subjectivities at intersectional locations (such as examining the occupational identities of minority ethnic women). This emphasis on individuals’ experiences and within-group differences has been described variously as “content specialization” or an “intracategorical approach.” An alternate focus in business and management studies is on highlighting systematic dynamics of power. This encompasses a focus on “systemic intersectionality” and an “intercategorical approach.” Here, scholars examine multiple between-group differences, charting shifting configurations of inequality along various dimensions.
As a critical theory, intersectionality conceptualizes knowledge as situated, contextual, relational, and reflective of political and economic power. Intersectionality tends to be associated with qualitative research methods due to the central role of giving voice, elicited through focus groups, narrative interviews, action research, and observations. Intersectionality is also utilized as a methodological tool for conducting qualitative research, such as by researchers adopting an intersectional reflexivity mindset. Intersectionality is also increasingly associated with quantitative and statistical methods, which contribute to intersectionality by helping us understand and interpret the individual, combined (additive or multiplicative) effects of various categories (privileged and disadvantaged) in a given context. Future considerations for intersectionality theory and practice include managing its broad applicability while attending to its sociopolitical and emancipatory aims, and theoretically advancing understanding of the simultaneous forces of privilege and penalty in the workplace.
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History of Social Psychology
Andrew Ward
Social psychology represents a scientific approach that fosters advances in both theory and practical application designed to understand and enhance interactions among individuals and groups.
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200 Years of International Relations in Brazil: Issues, Theories, and Methods
Dawisson Belém Lopes, João Paulo Nicolini, and Thales Carvalho
The Brazilian field of international relations (IRs) has evolved over the course of two centuries. Since Brazil’s independence in 1822, international topics have deserved attention from local practitioners and scholars. The emergence of Brazilian standpoints about international affairs and of a Brazilian IR scholarship developed after the consolidation of similar fields in other Western countries. Multiple schools of thought held sway over local understandings, thereby leading to the formation of a different field as compared to characteristics of the Anglo-American mainstream. The institutionalization of the area has come about through the creation of scholarly departments and national government agencies. It all led to a unique combination of methods, theories, and issues being currently explored in the Brazilian branch of IR scholarship.
Article
School Ethnography
Jennifer Bethune and Jen Gilbert
School ethnography is a qualitative research method through which the researcher immerses herself in the life of the school, usually for an extended period, and through observation, interviews, and analyses of artifacts and documents explores questions about life in school. The school ethnographer gathers data in the form of fieldnotes, interviews, images of school life, and texts that are part of the school and continually analyses all of this data in order to discover or produce meaning from the patterns that emerge: the routines that shape school life, for instance, and the disturbances that upend these patterns. Finally, the researcher creates a written product. The school ethnography, as a product of research, often emulates the research process by immersing the reader in the life of the school and by making transparent the challenges and delights of the research.
By drawing on social theories that seek to understand systems of domination and oppression, school ethnographies can expose how inequalities circulate through the everyday life of schools, affecting students’ and teachers’ experiences and shaping policy and curriculum. Many school ethnographies highlight the positionality of the researcher as not-quite insider and not-quite outsider as a way to foreground the ways that power relations shape research in schools, influencing all stages of the research process, including the selection of a site, the researcher’s behavior in the field, the kinds of data that are recorded as fieldnotes, the approach to analysis, and the writerly decisions that shape the final product. Through this recursive and reflexive approach to research, school ethnographers lay the groundwork for social change that is grounded in a comprehensive, detailed, and complex portrait of life in the school.
Article
Psychosocial Measurement Issues in Sport and Exercise Settings
Gershon Tenenbaum and Edson Filho
Trustworthy measurement is essential to make inferences about people and events, as well as to make scientific inquiries and comprehend human behaviors. Measurement is used for validating and building theories, substantiating research endeavors, contributing to science, and supporting a variety of applications. Sport and exercise psychology is a theoretical and practical domain derived from two domains: psychology and kinesiology. As such, the measurement methods used by scientists and practitioners relate to the acquisition of motor skills (i.e., genetics and environment-deliberate practice), physiological measures (e.g., heart rate pulse, heart rate variability, breathing amplitude and frequency, galvanic skin response, and electrocardiogram), and psychological measures including introspective instruments in the form of questionnaires, interviews, and observations.
Sport and exercise psychology entails the measurement of motor performance (e.g., time-trials, one repetition maximum tests), cognitive development (e.g., knowledge base and structure, deliberate practice, perception-cognition, attention, memory), social aspects (e.g., team dynamics, cohesion, leadership, shared mental models, coach-performer interaction), the self (e.g., self-esteem, self-concept, physical self), affective and emotional states (e.g., mood, burnout), and psychological skills (e.g. imagery, goal-setting, relaxation, emotion regulation, stress management, self-talk, relaxation, and pre-performance routine). Sport and exercise psychologists are also interested in measuring the affective domain (e.g., quality of life, affect/emotions, perceived effort), psychopathological states (e.g., anxiety, depression), cognitive domain (e.g., executive functioning, information processing, decision making, attention, academic achievements, cognition and aging), social-cognitive concepts (e.g., self-efficacy, self-control, motivation), and biochemical markers of human functioning (e.g., genetic factors, hormonal changes). The emergence of neuroscientific methods have ushered in new methodological tools (e.g., electroencephalogram; fMRI) to assess central markers (brain systems) linked to performance, learning, and well-being in sport and exercise settings. Altogether, the measures in the sport and exercise domain are used to establish linkages among the emotional, cognitive, and motor systems.
Article
Groundwater Models
Timothy M. Weigand, Matthew W. Farthing, and Casey T. Miller
Groundwater modeling is widely relied upon by environmental scientists and engineers to advanced understanding, make predictions, and design solutions to water resource problems of importance to society. Groundwater models are tools used to approximate subsurface behavior, including the movement of water, the chemical composition of the phases present, and the temperature distribution. As a model is a simplification of a real-world system, approximations and uncertainties are inherent to the modeling process. Due to this, special consideration must be given to the role of uncertainty quantification, as essentially all groundwater systems are stochastic in nature.
Article
Discourse in Foreign Policy
Charles G. Ripley
Critical discourse analysis continues to remain a valuable method for understanding foreign policy. Situated in the broader interpretive methodological approach to the social sciences, it challenges the ontological and epistemological assumptions of more positivist methodologies by observing that the world is not pregiven, but socially constructed. In essence, we live in an intersubjective world where discourse serves as a powerful tool to set agendas, produce meaning, legitimize interests, and enforce power structures. Scholars devoted to discourse analysis enrich our understanding of foreign policy by highlighting the powerful role that discourse ultimately plays.
One useful way of understanding its value is through representational practices. Relying upon the study of discourse from a wide range of sources (politicians, policymakers, scholars, journalists, and film), this research program emphasizes discursive representations. Far from being neutral representations, the United States constructs a U.S.-centric view of the world based on its own images, identities, and interests, while marginalizing the voices and experiences of others. U.S. foreign policies are described as positive. Those of other countries, particularly U.S. so-called enemies, are negative.
Our knowledge of the world comes from these representational practices, which in turn has serious implications for foreign policy. Ultimately, discursive activities are used not only to frame and define foreign policy initiatives, but also sell such policies to the broader public. U.S. military interventions help illustrate this point. Interventions in Panama and Iraq become “Just Cause” and “Iraqi Freedom,” whereas interventions by, say, Russia are “acts of aggression.” Discourse often develops into binary oppositions that inform policy and create and sustain a dominant world position. Compared to the Global South, the United States is “developed” and “civilized,” while other nations are “underdeveloped” and “uncivilized.”
Discourse analysis is not limited to military intervention. Scholars have applied the approach to a broad array of foreign policy initiatives, ranging from foreign aid and diplomacy to international economics. Nor is the approach limited to the United States; it has evolved into a far-reaching research program that offers insight into the foreign policy of any state.
Discourse analysis stands in stark contrast to the more rationalist approaches, such as neorealism and neoliberal institutionalism. These approaches, related to scientific positivism, emphasize self-interest, rational actors, material factors, objectivity, and causal hypotheses. Academics related to this scholarly community have expressed dissatisfaction with discourse analysis. Most important, critics point out that there is an objective reality, and therefore, research has little relevancy for the real world. But scholars who focus on discourse concede that there is a reality; however, reality has no value until we attach meaning to it. The deadly attacks of September 11, 2001, happened, but they remain neutral until discursive activities (enemy, terrorism, Islamic fundamentalism, and so on) frame them and inform foreign policy. Consequently, such representations have real-world relevancies, justifying war and surveillance, among other courses of action. Critical discourse analysis, as a result, has significant value for understanding foreign policy in the past, present, and future.
Article
Content Analysis in the Study of Crime, Media, and Popular Culture
Lisa A. Kort-Butler
Content analysis is considered both a quantitative and a qualitative research method. The overarching goal of much of the research using this method is to demonstrate and understand how crime, deviance, and social control are represented in the media and popular culture. Unlike surveys of public opinions about crime issues, which seek to know what people think or feel about crime, content analysis of media and popular culture aims to reveal a culture’s story about crime. Unlike research that examines how individuals’ patterns of media consumption shape their attitudes about crime and control, content analysis appraises the meaning and messages within the media sources themselves. Media and popular culture sources are viewed as repositories of cultural knowledge, which capture past and present ideas about crime, while creating and reinforcing a culture’s shared understanding about crime.
In content analysis, media and popular culture portrayals of crime issues are the primary sources of data. These portrayals include a range of sources, such as newspapers, movies, television programs, advertisements, comic books, novels, video games, and Internet content. Depending on their research questions, researchers draw samples from their selected sources, usually with additional selection boundaries, such as timeframe, genre, and topic (e.g., movies about gangs released from 1960 to 1990).
There are two primary approaches to conducting content analysis. In quantitative forms of content analysis, researchers code and count the occurrence of elements designated by the researcher prior to the study (e.g., the number of times a violent act occurs). In qualitative forms of content analysis, the researchers focus on the narrative, using an open-ended protocol to record information. The approaches are complementary, as each reveals unique yet overlapping concepts crucial to understanding how the media and popular culture produce and reproduce ideas about crime.
Article
The Interaction of Theory and Data
James D. Morrow
Theory shapes how data is collected and analyzed in at least three ways. Theoretical concepts inform how we collect data because data attempt to capture and reflect those concepts. Theory provides testable hypotheses that direct our research. Theory also helps us draw conclusions from the results of empirical research. Meanwhile, research using quantitative methods seeks to be rigorous and reproducible. Mathematical models develop the logic of a theory carefully, while statistical methods help us judge whether the evidence matches the expectations of our theories. Quantitative scholars tend to specialize in one approach or the other. The interaction of theory and data for them thus concerns how models and statistical analysis draw on and respond to one another. In the abstract, they work together seamlessly to advance scientific understanding. In practice, however, there are many places and ways this abstract process can stumble. These difficulties are not unique to rigorous methods; they confront any attempt to reconcile causal arguments with reality. Rigorous methods help by making the issues clear and forcing us to confront them. Furthermore, these methods do not ensure arguments or empirical judgments are correct; they only make it easier for us to agree among ourselves when they do.
Article
Rhetorical Field Methods/Rhetorical Ethnography
Roberta Chevrette, Jenna Hanchey, Michael Lechuga, Aaron Hess, and Michael K. Middleton
Rhetorical scholars have recently taken up rhetorical field methods, rhetorical ethnography, and other participatory methods to augment textual approaches. Following critical rhetoric, field researchers engage emplaced and embodied perspectives, thereby gaining an immediate understanding of rhetoric and its effects on audiences. Rhetorical field methods/ethnography challenge key assumptions and ethics about rhetorical research, including conceptions of text, context, the critic, the rhetor, and audiences. Although antecedent work at this intersection exists, only recently have rhetorical scholars given full attention to how fieldwork orientations and participatory approaches challenge the project of rhetoric. Rhetorical field methods/ethnography have been applied in a wide array of topic areas, including social movement research, public memory, environmental/ecological rhetoric, digital rhetoric, international contexts, and audience studies. Tensions that have arisen as a consequence of taking up participatory perspectives include whether such research engages in critical/cultural appropriation or can effectively be conducted within groups that researchers ideologically oppose. Moreover, incorporating participant perspectives, non-textual elements, and affective considerations opens rhetoric to forms of expression that span well beyond traditional, logos-centered criticism. Such a move may dilute rhetorical research by flattening expression, making nearly all elements of human life open for critical consideration. Finally, rhetorical field methods/ethnography have emerged in a larger context of disciplinary reflexivity, with many questioning rhetoric’s racist and colonial histories and legacies. To this end, we offer anti-colonial landmarks, orienting toward multidimensionality, liquidity, queering, and community, while disorienting from citizenship. These landmarks trouble rhetoric’s legacies, and invite scholars to engage more deeply with de/colonial possibilities of rhetorical fieldwork.
Article
Group Discussions and the Documentary Method in Education Research
Wivian Weller
Real groups constitute themselves as representatives of social structures, that is, of communicative processes in which it is possible to identify patterns and a certain model of communication. This model is not random or incipient, rather it documents collective experiences as well as the social characteristics of these groups, their representations of class, social environment, and generational belonging. In the context of qualitative research methods in the fields of social sciences and education, group discussions gained prominence mainly from research conducted with children and young people. As a research method, they constitute an important tool in the reconstruction of milieux and collective orientations that guide the actions of the subjects in the spaces in which they live.
This article begins with some considerations about group interviews, highlighting the Anglo-Saxon model of focus groups, the Spanish tradition of group discussions from the School of Qualitative Critics in Madrid, and group discussions conceived in the 1950s at the Frankfurt School in Germany. Next, the theoretical-methodological basis of group discussions and the documentary method developed in Germany in the 1980s by Ralf Bohnsack are presented. Both procedures are anchored mainly in Karl Mannheim’s sociology of knowledge, but also in Pierre Bourdieu’s ethnography and sociology of culture. Finally, from the results of three research projects in education carried out in Mexico, Chile, and Brazil, the potential of this research and approach to data analysis is assessed. Based on the principle of abduction, the documentary method inspires the creation of analytical instruments rooted in praxis and that can delineate educational experiences in different contexts.