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Article

Strategies for behavioral management have been traditionally derived from an individualistic, psychological orientation. As such, behavioral management is about correcting and preventing disruption caused by the “difficult” students and about reinforcing positive comportment of the “good” ones. However, increased classroom diversity and inclusive and multicultural education reform efforts, in the United States and in most Western societies, warrant attention to the ways preservice teachers develop beliefs and attitudes toward behavior management that (re)produce systemic inequities along lines of race, disability, and intersecting identities. Early-21st-century legislation requiring free and equitable education in the least restrictive environment mandates that school professionals serve the needs of all students, especially those located at the interstices of multiple differences in inclusive settings. These combined commitments create tensions in teacher education, demanding that educators rethink relationships with students so that they are not simply recreating the trends of mass incarceration within schools. Disability Critical Race Theory (DisCrit) shifts the questions that are asked from “How can we fix students who disobey rules?” to “How can preservice teacher education and existing behavioral management courses be transformed so that they are not steeped in color evasion and silent on interlocking systems of oppression?” DisCrit provides an opportunity to (re)organize classrooms, moving away from “fixing” the individual—be it the student or the teacher—and shifting toward justice. As such, it is important to pay attention not only to the characteristics, dispositions, attitudes, and students’ and teachers’ behaviors but also to the structural features of the situation in which they operate. By cultivating relationships rooted in solidarity, in which teachers understand the ways students are systemically oppressed, how those oppressions are (re)produced in classrooms, and what they can do to resist those oppressions in terms of pedagogy, curriculum, and relationship, repositions students and families are regarded as valuable members. Consequently, DisCrit has the potential to prepare future teachers to create a learning environment that encourages positive social interactions and active engagement in learning focused on creating solidarity in the classroom instead of managing. This results in curriculum, pedagogy, and relationships that are rooted in expansive notions of justice. DisCrit can help preservice teachers in addressing issues of diversity in the curriculum and in contemplating how discipline may be used as a tool of punishment, and of exclusion, or as a tool for learning. Ultimately, DisCrit as an intersectional and interdisciplinary framework can enrich existing preservice teachers’ beliefs about relationships in the classroom and connect these relationships to larger projects of dismantling inequities faced by multiply marginalized students.

Article

Over the last three decades, service-learning has become a well-known experiential learning pedagogy in both management education and higher education more broadly. This popularity is observed in the increasing number of peer-reviewed publications on service-learning in management and business education journals, and on management education topics within higher education journals focused on civic engagement and community-based teaching and learning. In this field of study, it is known that service-learning can result in positive outcomes for students, faculty, and community members. In particular, for students, positive results are related to mastery of course content and group process skills like teamwork and communication, leadership, and diversity awareness. Despite the rise in scholarship, service-learning instructors still face several challenges in the area of best practice standards, fostering deep and cohesive partnerships, and managing institutional pressures that disincentivize engaged teaching practices. With constantly evolving challenges in management education, continued research is needed to understand a variety of service-learning facets such as platforms (face-to-face, hybrid, and virtual learning), populations (graduate vs. undergraduate populations and adult vs. traditional college-age learners), measurement (how to assess university-community partnerships and faculty instruction), and which institutional policies and procedures can enable and reward community-engaged teaching and learning approach.

Article

Rukshan Fernando

Social enterprise is a management practice that integrates principles of private enterprise with social sector goals and objectives. Social enterprise is a relatively new type of social work macro practice and includes a variety of sustainable economic activities designed to yield social impact for individuals, families, and communities. Despite the increased popularity of social enterprise scholarship, social work is visibly absent from it. Social enterprise is a field that promises to harness the energy and enthusiasm of commercial entrepreneurship combined with macro practice to address many long-standing social issues. Despite being a popular practice phenomenon, empirical research on social enterprise is still quite nascent, indeed: only a few empirical articles on the subject have thus far appeared in academic journals, and even fewer in social work journals. This article provides an overview of social enterprise, and the potential for synergy between social enterprise, the social work profession, and education.

Article

Frederic G. Reamer

Digital, online, and other electronic technology has transformed the nature of social work practice and education. Contemporary social workers can provide services to clients through online counseling, telephone counseling, video counseling, cybertherapy (avatar therapy), self-guided web-based interventions, electronic social networks, e-mail, and text messages. In addition, increasing numbers of social work education programs are using distance education technology to teach their students. Social work administrators store electronic records in the “cloud” and community organizers use online social networking sites to facilitate their work. The introduction of diverse digital, online, and other forms of electronic social services has created a wide range of complex ethical and related risk management issues. This article provides an overview of current technology used in social work, identifies compelling ethical issues, and explores risk management issues. The author identifies relevant standards from the National Association of Social Workers Code of Ethics; model regulatory standards adopted by the Association of Social Work Boards; and practice standards adopted jointly by the National Association of Social Workers, Association of Social Work Boards, Council on Social Work Education, and Clinical Social Work Association

Article

Norazlinda Saad and Paramjit Kaur

Organizational theory involves various approaches to analyzing organizations and attempts to explain the mechanisms of organizations. Organizations embody structured social units that need to achieve aims and needs as well as pursue shared goals. Organizational theory is made up of various disciplines and bodies of knowledge. Some of the theories of organization include classical theory, neoclassical theory, contingency theory, human relations theory, and modern systems theory. These theories are based on multiple perspectives including modern and postmodernist views. In education management and policy, it is necessary to understood organizational theory within the micro and macro realms of the education settings. Another factor that affects organizational theory within educational settings is organizational culture. Organizational culture is made up of a system of shared assumptions, beliefs, and values that governs how people in organizations behave and act. In organizations, shared values and beliefs that evolve over time strongly influence how members function and perform their duties and tasks in the organization.. Organizations develop and maintain a specific unique culture that acts as a guide and molds the behavior and roles of the members of the organization. Organizational culture can be further understood by examining it on multiple levels including artifacts of the organization, advocated values, and underlying assumptions within the organization. Various principles that govern organizational culture may help explain organizations and their members. It is also pertinent to observe how organizational culture affects practices and principles of organizations as well as how organizational culture governs members and aims of organizations. The various organizational theories and the organizational culture perspective can help provide a more comprehensive understanding of organizations and their members and practices, especially within educational settings and contexts.

Article

Rino J. Patti

This entry provides a broad introduction to management or administration, one of the methods of practice employed by social workers to achieve professional and organizational objectives. The contributions of management to the human services, the history administration as a practice in social work, and the evolution of education for management are traced. Management is defined and the roles and functions performed by practitioners are addressed as well as the theoretical perspectives they draw upon in the performance of their craft. Finally, major issues and likely future developments in this field are reviewed.

Article

Rolv Petter Amdam

Executive education, defined as consisting of short, intensive, non-degree programs offered by university business schools to attract people who are in or close to top executive positions, is a vital part of modern management education. The rationale behind executive education is different from that of the degree programs in business schools. While business schools enroll students to degree programs based on previous exams, degrees, or entry tests, executive education typically recruits participants based on their positions—or expected positions—in the corporate hierarchy. While degree programs grade their students and award them degrees, executive education typically offers courses that do not have exams or lead to any degree. Executive education expanded rapidly in the United States and globally after Harvard Business School launched its Advanced Management Program in 1945. In 1970, around 50 university business schools in the United States and business schools in at least 43 countries offered intense executive education programs lasting from three to 18 weeks. During the 1970s, business schools that offered executive education organized themselves into an association, first in the United States and later globally. From the 1980s, executive education experienced competition from the corporate universities organized by corporations. This led the business schools to expand executive education in two directions: open programs that organized potential executives from a mixed group of companies, and tailor-made programs designed for individual companies. Despite being an essential part of the activities of business schools, few scholars have conducted research into executive education. Extant studies have been dominated by a focus on executive education in the context of the rigor-and-relevance debate that has accompanied the development of management education since the early 1990s. Other topics that are touched upon in research concern the content of courses, the appropriate pedagogical methods, and the effect of executive education on personal development. The situation paves the way for some exciting new research topics. Among these are the role of executive education in creating, maintaining, and changing the business elite, the effect of executive education on socializing participants for managerial positions, and women and executive education.

Article

Management education (ME) is a research field in which scholars employ a plurality of theoretical and methodological approaches to critically examine the people, practices, processes and institutions engaged in facilitating and improving learning and development of current and aspiring managers in a variety of contexts. Although research in the field has grown considerably in terms of both quantity and quality, ME scholars have yet to establish consensus regarding a strong theoretical foundation for their work. This foundation is important to both enable progress through cumulative scholarship and to provide directions for future research. This future research should focus on how students learn, as well as effective approaches to facilitating and assessing student learning. Strengthening the theoretical basis and research methods used in this research will enable evidence-based practice and enhance the legitimacy of this important field.

Article

Fuk-chuen Ho and Cici Sze-ching Lam

Hong Kong has adopted a dual-track system of the education for students with special educational needs (SEN). The system provides a diverse school education to cater to the individual needs of students. In principle, students with SEN are encouraged to receive education in ordinary schools as far as possible. Students with severe SEN or multiple disabilities, however, can be referred to special schools for intensive support services upon the recommendation of specialists and with parents’ consent. Before the launch of the pilot scheme of integrated education in 1998, students with SEN were mostly placed in special schools. The change from a mono-track system to a dual-track system caused concerns for teachers in ordinary schools. This is because integrated education is more than placing students with SEN in ordinary classrooms. It involves a total change in the way schools and teachers operate. Teachers require the skills and background knowledge to support a diverse range of students in the classroom through ordinary classroom practices, and the ability to meet the needs of every student as an individual. In Hong Kong, most teachers have particular concerns about the short duration of training in professional development, the difficulties in the design of the curriculum and assessment differentiation under the three-tier support system, the practice of collaboration among different teaching teams, and the change of administrators’ perceptions on the education of students with SEN. The central authority and the school community should work collaboratively to deal with these pressing difficulties.

Article

Community participation in school management has great potentials for removing mistrust and distance between people and schools by nurturing transparency of information and a culture of mutual respect and by jointly pursuing improvement of school by sharing vision, process, and results. Individual and organizational behavioral changes are critical to increase the level of participation. In countries where the administrative structures are weak, the bottom-up approach to expanding educational opportunity and quality learning may be the only option. Nevertheless, when community participation is implemented with a top-down manner without wider consultation on its aims, processes, and expected results, the consequences are likely to be conflicts between actors, a strong sense of overwhelming obligation, fatigue, inertia, and disparity in the degree and results of community participation between communities. Political aspects of school management and socio-cultural difference among the population require caution, as they are likely to induce partial participation or nonparticipation of the community at large. Community participation in school management will result in a long-term impact only if it involves a wide range of actors who can discuss and practice the possibilities of revisiting the definition of community and the way it should be.

Article

Wendy Auslander and Elizabeth Budd

The purpose of this article is to provide an overview of: diabetes and its significance, the differences in types of diabetes, and landmark clinical trials that have resulted in changes in philosophy and treatment of diabetes. Second, a review of the various types of evidence-based and promising behavioral interventions in the literature that have targeted children and adults are presented. Social workers and other helping professionals are uniquely positioned to work collaboratively to improve psychosocial functioning, disease management, and prevent or delay complications through behavioral interventions for children and adults with diabetes.

Article

Sulaman Hafeez Siddiqui, Kuperan Viswanathan, and Rabia Rasheed

Leadership in business and society is responsible for a large part of the decision-making related to policymaking and resource allocation that in turn influences social and environmental outcomes and economic windfalls. The theory and practice of education and learning in business schools is being called on for reforms in order to nurture responsible leadership for business and society that may align well with the triple bottom-line challenge of sustainability (i.e., economic, social, and environmental). We can find state-of-the-art research studies from definition to historical evolution and dimensions of responsible leadership specifically related to corporate sustainability. The role of curriculum design is central to enabling business schools to nurture responsible leaders who are considerate toward the external effects of their internal decision-making, thus seeking to balance the broader stakeholders’ objectives. Several global initiatives have been undertaken by multilateral institutions such as the UN, business schools, and enterprises in the corporate sector to foster a commitment to responsible leadership and allied reforms in teaching in business schools regarding corporate sustainability. These forums, at both the corporate and academic fronts, have contributed to theoretical development and practices for teaching and learning related to responsible leadership in higher education, specifically in business schools. These initiatives stress that business schools and their academic faculty, who intend to serve as custodians of business and society, must make necessary curriculum reforms to meet the challenges of sustainability by embracing their own transformation.

Article

The arts have played a major role in the development of management theory, practice, and education; and artists’ competencies like creativity, inventiveness, aesthetic appreciation, and a design mindset are increasingly vital for individual and organizational success in a competitive global world. The arts have long been used in teaching to: (a) explore human nature and social structures; (b) facilitate cognitive, socioemotional, and behavioral growth; (c) translate theory into action; (d) provide opportunities for professional development; and (e) enhance individual and systemic creativity and capacities for change. Use of literature and films are curricular mainstays. A review of the history of the arts in management teaching and learning illustrates how the arts have expanded our ways of knowing and defining managerial and leadership effectiveness—and the competencies and training necessary for them. The scholarship of management teaching is large, primarily ‘how-to’ teaching designs and the assessments of them. There is a clear need to expand the research on how and why the arts are and can be used more effectively to educate professionals, enable business growth and new product development, facilitate collaboration and team building, and bring innovative solutions to complex ideas. Research priorities include: the systematic assessments of the state of arts-based management teaching and learning; explorations of stakeholder attitudes and of environmental forces contributing to current educational models and practices; analyses of the learning impact of various pedagogical methods and designs; examining the unique role of the arts in professional education and, especially, in teaching for effective action; mining critical research from education, psychology, creativity studies, and other relevant disciplines to strengthen management teaching and learning; and probing how to teach complex skills like innovative thinking and creativity. Research on new roles and uses for the arts provide a foundation for a creative revisiting of 21st-century management education and training.

Article

Lisa A. Rafferty and Kristie Asaro-Saddler

There are many benefits to developing self-management skills in children, especially in inclusive classroom environments; individuals with effective self-management skills who work as part of a larger team can improve not only their own overall performance but also that of the group as a whole—inside and outside of the school setting. Teaching students self-management strategies can free teacher time to focus on other essential tasks, which is especially important when working in a classroom environment with children with a variety of learning strengths and needs. Moreover, such strategies can be used to increase students’ opportunities to practice and respond to knowledge and academic skills in the curriculum, as well as support their behavioral needs. Although there are many benefits to developing self-management skills, students with and at risk of disabilities often need explicit instruction to learn about and implement specific strategies to help develop these skills. Fortunately, teaching just a small set of strategies can have wide-ranging benefits and help students regulate many behaviors; additionally, research results suggest that people with a variety of learning strengths and needs can learn to implement and benefit from being taught self-management strategies. Therefore, it seems worthwhile to focus on such skills. Despite these encouraging benefits, however, there are still several areas within self-management research that need to be further explored and discussed. For instance, identifying the appropriate level of teacher involvement in teaching these strategies, determining the potential differential effects of various self-management strategies on the behaviors of students embodying different characteristics, and the potential structural variability and the impact on student outcomes all require further investigation. Given these unresolved questions in the field, it is unclear as to how such variables impact students’ mastery and generalization of self-management strategies. This is especially important since it has been argued that self-management is the most significant goal of education; individuals who can effectively self-manage contribute to society in impactful and meaningful ways.

Article

Haluk Soydan and Frances Feldman

Genevieve Carter (1907–1999) was a distinguished social welfare researcher, social work administrator, and educator. She was head of intra-mural research in the Department of Health, Education and Welfare, conducting research for policy formulation. She also directed research at other institutions.

Article

Karyn Ogata Jones and Lee Crandall

Intergroup communication adds to the general knowledge about disability by summarizing key areas in research and commentary. Intergroup communication is discussed in terms of how stigma affects identification, perception, and communication. Scholarship examining efforts to measure attitudes these groups have about each other, and the effects of inter-group communication on attitudes, beliefs, and behaviors, is reviewed. Scholarly commentary plays a role in the complicated relationship between identity and disability, and how this relationship impacts intergroup interactions, as well as present a summary of studies examining intergroup communication and disability in interpersonal, group, mediated, and professional settings. Illustrations from social media are provided to show how mediated inter-group communication can impact perceptions and knowledge. Studies are presented from an international perspective, allowing for culturally based comparisons.