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References updated and new sections added to reflect recent literature.

Updated on 30 June 2020. The previous version of this content can be found here.
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date: 19 September 2020

Abstract and Keywords

This article discusses how four types of program evaluations can be used in social service programs: (a) needs assessments, (b) process evaluations, (c) outcome evaluations, and (d) cost-efficiency evaluations. Different approaches to evaluation are also reviewed, including culturally appropriate evaluations. The future of program evaluation within the social work profession is also discussed along with various trends.

Keywords: accountability, program evaluation, logic model, needs assessments, process evaluations, outcome evaluations, cost-efficiency evaluations, cost-benefit evaluations, cost-effectiveness evaluations, approaches to evaluation, culturally responsive evaluation

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