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PRINTED FROM the Encyclopedia of Social Work, accessed online. (c) National Association of Social Workers and Oxford University Press USA, 2019. All Rights Reserved. Under the terms of the applicable license agreement governing use of the Encyclopedia of Social Work accessed online, an authorized individual user may print out a PDF of a single article for personal use, only (for details see Privacy Policy and Legal Notice).

date: 18 November 2019

Abstract and Keywords

Social workers keep records to demonstrate accountability to their agencies, clients, communities, and profession. They also record to enhance practice and support a variety of administrative functions. This entry describes the history of recordkeeping in social work, and identifies important contributions to its development. The author discusses current issues related to computerization, wide access to sensitive personal information in records, and privacy legislation. The entry also outlines the characteristics of good records, those that meet the complex demands of contemporary practice.

Keywords: accountability, privacy, computerization, HIPAA, social work practice, agency management

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