Summary

Human resource management (HRM) refers to the design of formal systems that ensure effective and efficient use of human talent and serves as a vehicle for achieving organizational mission and goals. Effective HRM requires applying the same person-in-environment value orientation that guides client services to managing human resources and is critical in today’s economic, legal, cultural, and technological landscape. We are experiencing unparalleled change, uncertainty, and, in some contexts, upheaval in communities locally, nationally, and across the globe. These challenges create demands on the social service workforce to adeptly and rapidly innovate, provide quality services, and meet client and community needs. Centered on promoting diversity, equity, and inclusion, we have developed an organizing HRM framework in three areas: (a) employee development, (b) employee value proposition and experience, and (c) future directions for inclusive and equitable workplaces.