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date: 21 September 2019

Abstract and Keywords

Information technology (IT), which encompasses tools and prescribed actions, has begun to substantially impact social work, given 50 years of impressive developments. This entry looks at IT trends and their impact on society and social work. The trends covered concern rapid IT development, connectivity, globalization and outsourcing, intelligent applications and devices, centralization and distribution of power and control, and distance education. Issues and challenges for social work are also discussed.

Keywords: technology, information technology, information and communication technology, computers, Internet, online education, online social work, digital divide

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