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Article

Larraine M. Edwards

Zilpha Drew Smith (1852–1926) was a social worker who devised a systematic approach to screening and investigating relief applications by using friendly visitors. In 1904 became associate director of the Boston School of Social Work.

Article

Maria Rodriguez and Jama Shelton

Social media are defined as applications and websites that allows users to share content, usually of their own making. More than just a teenage pastime, social media users include individuals and organizations, across a broad range of social positionalities. Key social work organizations, such as the NASW and AWSB, have begun noting the proliferation of social media usage in education and practice and have begun developing guidelines to govern their use. The American Academy of Social Work and Social Welfare (AASWSW), in their Grand Challenges of Social Work initiative, has also highlighted social media as an important area of growth for research and education. Despite the field’s nascent enthusiasm, practical and ethical concerns persist.

Article

Paula S. Nurius

Walter W. Hudson (1934–1999) was a leader in measurement theory, development and testing of assessment and outcome evaluation tools, applied statistics, evidence-based practice methodology, and computer applications for human services practice.

Article

Gina Griffin

As technological advances continue to develop, delivering macro human service through social work innovations becomes a new priority for the discipline. Digital technologies offer potential applications using tablets, smartphones, cloud computing, artificial intelligence, and wearable technology to enable whole new possibilities for human services. As a result, policymakers and community organizers alike can access the existing information much faster, and potentially connect with hard-to-reach communities to make meaningful decisions. Incorporating the latest digital trends from business and industry settings to macro social work practice are highlighted. By utilizing digital technology, human service organizations can become more proactive and citizen-centered, potentially transforming personal and economic capacity.

Article

Social workers across fields of practice now have a wide array of technology tools and applications for the conduct and augmentation of practice tasks. This entry is intended as a primer on information and communication technology computer hardware tools and software programs. It describes the essential features and practice utility of an array of information and communication technology hardware, including desktop and laptop computers, tablet computers, and smartphones. Software applications are described with a focus on their social work practice functionality in the capture or retrieval, analysis or synthesis, and presentation or dissemination of information. Described are many emerging Web-based applications with noteworthy practice significance.