1-6 of 6 Results

  • Keywords: risk management x
Clear all

Article

Christina E. Newhill

Client violence and workplace safety are relevant issues for all social workers across practice settings. This entry addresses why and how social workers may be targets for a client's violent behavior, and what we know about who is at risk of encountering violence. Understanding violence from a biopsychosocial perspective, identifying risk markers associated with violent behavior, and an introduction to guidelines for conducting a risk assessment will be discussed. The entry concludes by identifying and describing some general strategies for the prevention of client violence.

Article

The possibility of practitioner impairment exists in every profession. Stress related to employment, illness or death of family members, marital or relationship problems, financial problems, midlife crises, personal physical or mental illness, legal problems, substance abuse, and professional education can lead to impairment. This article provides an overview of the nature and extent of impairment in social work, practitioners’ coping strategies, responses to impairment, and rehabilitation options and protocols. Particular attention is paid to the problem of sexual misconduct in social workers’ relationships with clients. The author reviews relevant ethical standards and presents a model assessment and action plan for social workers who encounter an impaired colleague.

Article

Malpractice claims against social workers are a reality. Although social workers are trained as students in the importance of adhering to the NASW Code of Ethics, the results of ethics and other practice violations are increasing liability and risk. Social workers have a strong commitment to clients, to communities, and to social justice, but attention to ways of reducing risk, including malpractice insurance and ethics audits, is critical to reducing the numbers of malpractice and ethics complaints against social workers and, ultimately, to enhancing the profession.

Article

Social workers have become increasingly aware of malpractice and liability risks. Disgruntled clients, former clients, and others may file formal ethics complaints and lawsuits against practitioners. Complaints often allege that social workers departed from widely embraced ethical and social work practice standards. This article provides an overview of the concept of risk management and common risks in social work practice pertaining to clients’ rights, confidentiality and privacy, informed consent, conflicts of interest, boundaries and dual relationships, digital and electronic technology, documentation, and termination of services, among others. The author describes procedures used to process ethics complaints, licensing-board complaints, and lawsuits. In addition, the author outlines practical strategies, including an ethics audit, designed to protect clients, third parties, and social workers.

Article

Frederic G. Reamer

Digital, online, and other electronic technology has transformed the nature of social work practice and education. Contemporary social workers can provide services to clients through online counseling, telephone counseling, video counseling, cybertherapy (avatar therapy), self-guided web-based interventions, electronic social networks, e-mail, and text messages. In addition, increasing numbers of social work education programs are using distance education technology to teach their students. Social work administrators store electronic records in the “cloud” and community organizers use online social networking sites to facilitate their work. The introduction of diverse digital, online, and other forms of electronic social services has created a wide range of complex ethical and related risk management issues. This article provides an overview of current technology used in social work, identifies compelling ethical issues, and explores risk management issues. The author identifies relevant standards from the National Association of Social Workers Code of Ethics; model regulatory standards adopted by the Association of Social Work Boards; and practice standards adopted jointly by the National Association of Social Workers, Association of Social Work Boards, Council on Social Work Education, and Clinical Social Work Association

Article

Frederic G. Reamer

Social workers’ understanding of professional values and ethics has matured considerably. During the earliest years of the profession’s history, social workers’ attention was focused primarily on cultivating a set of values upon which the mission of the profession could be based. More recently, social workers have developed comprehensive ethical standards to guide practitioners and decision-making frameworks that are useful when practitioners face difficult ethical dilemmas. Today’s social workers also have a better understanding of the relationship between their ethical decisions and potential malpractice risks.