This entry reviews the uses of scales and instruments in social work practice, including scales and instruments for diagnosis and evidencing treatment necessity, as methods for monitoring client progress, and as outcomes measures of clinical significance. A resource list for locating scales and instruments is provided.
Conflict resolution is a core competency for social workers, and social workers have contributed greatly to this thriving field. Conflict resolution as a field of practice includes mediation, facilitation, conflict coaching, dispute system design and management, and arbitration. Conflict professionals provide preventative, restorative, substantive, procedural, and decision-making services to people in conflict. The use of conflict resolution processes is rapidly growing in areas of traditional social work practice such as child welfare, special education, family counseling, care of the elderly, and medical care. This is a tremendous potential growth area for social work.