The professional review process delineates procedures for hearing complaints of alleged professional misconduct by members of the National Association of Social Workers (NASW). It provides mechanisms for conducting hearings and alternate dispute resolution via mediation, monitoring professional behavior, and sanctioning and developing corrective actions for NASW members who are in violation of the NASW’s Code of Ethics. The process, originally developed in 1967, has been modified over time to reflect the best identified means for conducting fair hearings and carrying out the most appropriate interventions.
Ann A. Abbott
June Gary Hopps and Tony B. Lowe
The profession addressed a panoply of social problems that grew larger in an ever-expanding geopolitical environment, where social equity or justice was often a remedial value. Social welfare institutions and programs, initially private and later both public and private, filled the societal void, bringing social care to the disadvantaged. Lay caregivers formed the foundation for a nascent, but now over 100 year old, profession. Growth was sustained for over 50 years from the 1930s to 1980s, when progressive thought was challenged with conservative ideology. The challenge for contemporary social welfare and a maturing social work profession is how to navigate a changing milieu, highlighted by complex human conditions, in the face of real and contrived shortages, increasing class stratification, political polarization, and heighten judicial scrutiny. Workforce realities—education, technology, and integration of new diverse practitioners throughout the practice continuum—which can address demanding fields (that is, aging, health, child welfare), focused on evidence to move the human condition forward.
Practitioners who were presumed to be competent may develop difficulties that interfere with job performance. Such professionals are considered impaired and may suffer from compassion fatigue, substance abuse, mental disorders, and other forms of distress associated with daily living. Practicing while impaired is unethical and can potentially be harmful to clients. Colleague Assistance Programs from professional associations or diversion systems and legal sanctions imposed by state regulatory boards are forms of intervention strategies that are employed. Self-care strategies and consciousness-raising among professionals are the best forms of prevention.
The article addresses the four major content areas of supervision, including direct practice, professional impact, job management, and continued learning. It also examines supervision models and current challenges including the adoption of evidenced-based practices, a movement away from process supervision, supervision of social workers by other professionals, advances in technology, inter and intra-cultural issues, and changes in the NASW Code of Ethics.