Digital, online, and other electronic technology has transformed the nature of social work practice and education. Contemporary social workers can provide services to clients through online counseling, telephone counseling, video counseling, cybertherapy (avatar therapy), self-guided web-based interventions, electronic social networks, e-mail, and text messages. In addition, increasing numbers of social work education programs are using distance education technology to teach their students. Social work administrators store electronic records in the “cloud” and community organizers use online social networking sites to facilitate their work. The introduction of diverse digital, online, and other forms of electronic social services has created a wide range of complex ethical and related risk management issues. This article provides an overview of current technology used in social work, identifies compelling ethical issues, and explores risk management issues. The author identifies relevant standards from the National Association of Social Workers Code of Ethics; model regulatory standards adopted by the Association of Social Work Boards; and practice standards adopted jointly by the National Association of Social Workers, Association of Social Work Boards, Council on Social Work Education, and Clinical Social Work Association
Frederic G. Reamer
Maria Rodriguez and Jama Shelton
Social media are defined as applications and websites that allow users to share content, usually of their own making. Social media users include individuals and organizations across a broad range of social strata. Key social work organizations, such as the National Association of Social Workers and the Association of Social Work Boards, have begun noting the proliferation of social media usage in education and practice and have begun developing guidelines to govern their use. The American Academy of Social Work and Social Welfare, in their Grand Challenges of Social Work initiative, highlighted social media as an important area of growth for research and education. Despite the field’s nascent enthusiasm, practical and ethical concerns persist. This article defines social media; discusses its usage in social work practice, research, and education; and discusses the ethical and practical considerations in each domain.
Health social work is a subspecialization of social work concerned with a person's adjustment to changes in one's health and the impact this has on that person's social network. Social workers in every setting must be ready to assist individuals and families adjusting to illness and coping with medical crises. This entry provides a brief overview and history of health social work and describes the settings and roles where this work is practiced. Significant challenges and opportunities in clinical care, research, education, and policy are discussed. Standards and guidelines for quality practice are then noted.