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Maria Roberts-DeGennaro

A generic set of case management functions are performed in most practice settings. To improve outcomes within a complex service delivery system, case managers need to collaboratively work with clients and care providers. By incorporating the paradigm of evidence-based practice, case managers can improve decision making through integrating their practice expertise with the best available evidence, and by considering the characteristics, circumstances, values, preferences, and expectations of clients, as well as their involvement in the decision making.


Michael S. Kelly and Marjorie C. Colindres

Task-centered practice is a social work technology designed to help clients and practitioners collaborate on specific, measurable, and achievable goals. It is designed to be brief (typically, 8–12 sessions) and can be used with individuals, couples, families, and groups in a wide variety of social work practice contexts. With nearly 40 years of practice and research arguing for its effectiveness, task-centered practice can rightfully claim to be one of social work’s original “evidence-based practices,” though the relative paucity of research on its effectiveness in this decade suggests that the approach itself may have become increasingly integrated into other brief social work technologies.


Robert Carter Arnold

Bill Reid (1928–2003) was acclaimed in the social welfare field for his task-centered model—a new method and philosophy of practice for social work—which is now widely used as the basis for delivering and managing private and public social work services.


Jeanne C. Marsh

Laura Epstein (1914–1996) was a social worker, writer, and academic. She developed the task centered treatment method of social work intervention. Her search for more humane and effective therapies has influenced many students, practitioners, and clients.