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date: 07 October 2022

Conflict Resolution and Conflict Mediationlocked

Conflict Resolution and Conflict Mediationlocked

  • D. Crystal ColesD. Crystal ColesMorgan State University
  •  and Jason SawyerJason SawyerOld Dominion University


Conflict fundamentally impacts human interaction and social organization, and thus persists as a primary emphasis within macro social work practice. Traditionally, conflict resolution and conflict mediation have been provided through aspects of prevention, restoration, procedural, or decision-making services. This entry expands definition, discussion, and application of conflict resolution and conflict mediation in policy, organizational, and community practice settings. Authors use a critical lens and create new approaches in the application of conflict as a both a tool and guide for transformative macro practice across social work macro practice contexts.


  • Macro Practice

Updated in this version

Content and references updated for the Encyclopedia of Macro Social Work.

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